Charlottegracejewellery Avaliações 

1.560
O TrustScore é 2.5 de um total de 5

2,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I’ve always believed that handmade items are more personal and meaningful, and this brand proved me right. I bought a necklace, and it came beautifully packed with so much detail. It’s a reminder that... Ver mais

Avaliado com 5 de um total de 5 estrelas

The silver cubic beads bracelet feels very solid for something so elegant. I wear it daily, and it hasn’t lost any shine or structure. You can tell the materials are chosen carefully, and the finish... Ver mais

Avaliado com 1 de um total de 5 estrelas

This online company goes under two names ..Charlotte Grace, and Amanda Oliver, with photos that are clearly aimed to build trust in shop front and female owner and daughter of these companies. But the... Ver mais

Avaliado com 1 de um total de 5 estrelas

The rings I bought are cheaply made and look even cheaper. AND They are smaller in size than I requested making them play jewelry for my 9 year old granddaughter. The earrings are trash- plastic paint... Ver mais


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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2,6

Todas as avaliações

(1.560)

1.551 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This online company goes under two…

This online company goes under two names ..Charlotte Grace, and Amanda Oliver, with photos that are clearly aimed to build trust in shop front and female owner and daughter of these companies. But the "jewellery" is cheap stuff, not what is advertised AT ALL. The stuff arrived, with tracking emails to support its arrival, but the poor quality means that I paid much more for the stuff than was legitimate. Be warned! Steer clear of both these companies, altho" I suspect they will appear under new names in the future, as these reviews hit the mark.

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Do not purchase

Do not purchase! They are NOT what you see on their page. My vintage ring is not so vintage, but instead a bright yellow shiny ring with the antiquing. The jade colour necklace is also not vintage. It is so bright I look like I am supporting the Olympic games "green and gold". Disappointed as this was my birthday present from my Dad.

16 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer Service

I purchased some items and not realizing it, but I purchased double the same earrings and a ring that was too small for me. I have reached out to customer service and they said I could pay for the return myself or I could keep the items and they would give me 100% of what I want to return in credit. I have reached out multiple times to get a code number for the credit, but they just ignore me. They have poor customer service support. Don't purchase from them if you think you might have to return something. It is not worth it. I made my purchase beginning of October and it is now Middle of November and they still won't respond to my requests for a coupon code for free stuff.

9 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Very poor

Very poor. Took weeks to arrive and doesn’t look anything like the image and comes all the way from Belgium. Looks like metal rather than silver

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I received my shipment late

I received my shipment late. And when I did, the packaging was not special at all. The quality of the materials is sub-par. I am waiting for the company to advise how to return.

2 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Low quality, poor customer service

All jewellery arrived and it’s ‘nice’, but 24 rings all thrown in a bag, as were 12 pairs of earrings, not in their own pouch but all mixed together. It’s ‘tinny’ cheap costume jewellery - with a pair of earrings broken and I accept that accidents happen, but NO response from company to my requests to return the broken earrings. Another pair of earrings missing posts. Very frustrating.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The rings I bought are cheaply made and…

The rings I bought are cheaply made and look even cheaper. AND They are smaller in size than I requested making them play jewelry for my 9 year old granddaughter. The earrings are trash- plastic painted to look like "gold" and so cheaply made they fell apart in my hands upon inspection. I cant remember the exact date because my order was late being delivered anyway. I understand why you are out of business.

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not handmade, not even matching the picture

To Whom it May Concern,

I am very unhappy with my purchase and jewelry from this business.

Not only is it CLEARLY not handmade as promised and promoted, it doesn’t even match the pictures! I am disappointed and honestly downright offended that I was lied to in many ways.

I want a full refund of my money and to send the jewelry back. When I make a purchase I expect it to be exactly what is in the picture of what I am buying. That seems very unprofessional, illegal and downright against what a company like the better business bureau would condone. I believe it’s considered misconduct of sales.

Regrettably,

Marley Wallace

17 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Disapointed

The rings came through looking very nice , not hollow feeling. So I am one to test the product, because the site says jewelry will not tarnish, so I kept mine on when I took my bath, and after a week of that the rings started to tarnish, and my fingers were itchy. So not happy with that

16 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

The jjewelry is beautiful and good quality.

Hi
I love all the jewelry I have bought. The pictures shown of the jewelry are beautiful...seeing the jewelry in person the pictures don't show them justice. Absolutely beautiful.
The experience I had had with the company has been great, Customer friendly and professional.
I will be purchasing more jewelry soon....Christmas is around the corner.
Thank you

14 de outubro de 2025

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