Mike was really friendly and helpful when he called from CHEC and couldn't fault the service he gave. When I needed to call them another time it was quite hard to get through, then after waiting their... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Mike was really friendly and helpful when he called from CHEC and couldn't fault the service he gave. When I needed to call them another time it was quite hard to get through, then after waiting their... Ver mais
A empresa respondeu
I would just like to say what a first class service Chec in Preston bring to there patients. I have had updated phone calls of a lady by the name of Rebecca Wilson. As I have other appointments due t... Ver mais
To begin with I had been given a phone appointment and then it was cancelled . Mike , a man who works for your company - totally turned my experience from negative to positive. He located me appoi... Ver mais
My experience was superb. I spoke to Nicola on all occasions. Nicola was so professional, she followed up all our conversations with a return call and not once let me down. I can’t thank her enough sh... Ver mais
A empresa respondeu
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very professional and caring, and listened to what I had to say, jade was very helpful and got me to where I needed to go thank you .
Booking process was quick and easy. Kirsty was very helpful and friendly.
Kannan was very helpful and spoke slowly to explain about my pre assessment with the nurse and found me suitable date and time for my procedure.
From the moment the phone was answered Lauren was very attentive and understood the situation with my dad, when it was explained to her. She made the booking a pleasant and easy experience. Great service.
Very helpful and informative
Nicola was very helpful and found an appointment for my husband at a convenient location. She was cheerful as well which was nice.
Claudia was very helpful and kind speaking to me. Overall great experience particularly from her. :)
I would like to provide some positive feedback for Claudia from the CHEC who was dealing with my Endoscopy appointment. Claudia was extremely helpful, friendly and professional when I called. She efficiently arranged my endoscopy consultation with the nurse as well as my hospital appointment, making the whole process straightforward and stress-free.
She was prompt, patient and very pleasant throughout the conversation, and I really appreciated how quickly she dealt with everything. Excellent customer service! Thank you, Claudia!
Nicola helped me change my appointment to a more convenient time and was understanding with my request and answered my questions
Amazing unlike some other dirty little places
A professional and friendly agent took my call and dealt with my enquiry. She was very helpful and explained everything clearly
Sally was very helpful and kind, she answered and explained all of my queries to put me at ease.
Claudia was very helpful, friendly and made me feel very comfortable discussing my queries. She was brilliant and efficient, a great customer experience.
The whole team at CHEC Blackpool were on point from the two ladies on reception, the pre-treatment nurse, the operating theatre nurses, the anaesthetist the eye surgeon, and the post-op nurse. The whole team did a great job and were thorough and pleasant to deal with. It was my first cataract op, so I was a little nervous beforehand but it all went very well and I felt fine during the operation. A+++
Emily organised my blood results and appointment. Took all the stress out of it.
The member of staff (Emily) was very friendly and helpful, making booking the appointments very easy, as she explained everything as we went along.
The staff are very kind and helpful.
Rebecca went the extra mile when helping me book a future appointment. I can't thank her enough.
Not had my procedure yet but wanted to say Amanda was brilliant with me over the phone, she was reassuring and kind.
Thanks Amanda you are a credit
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