Great experience at Chorley Group MG Blackpool. Met Harris who helped us choose a beautiful car, good price, no pressure. Especially liked his friendly and open approach. Highly recommended. Fast, f... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I recently bought a van from Chorley group from Chorley. It was amazing experience from start to finish. Brett was amazing dealing with. Very responsive from start to finish . Also big shout out to I... Ver mais
A empresa respondeu
Our 2021 MG HS developed multiple sensor faults, followed by a "Start/Stop System Fault – Consult Handbook" warning and the engine management light before completely failing to start, leaving us... Ver mais
Great customer service from Andrew at Chorley Nissan. He spent time explaining everything to us and we are delighted with our new car.
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Concessionária de veículos motorizados
- Concessionária Nissan
- Revendedora de carros usados
Escrito pela empresa
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
chorleygroup.co.uk Details
Escrito pela empresa
Informações de contato
Head Office- Ackhurst Road, PR7 1NN, Chorley, Reino Unido
- 01253-298833
- info@chorleygroup.co.uk
- chorleygroup.co.uk
4,5
Excelente
9 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Bought a Kia Rio from here about 3 months ago and we had an overall great experience. After our test drive we had noted something wrong with the car interior and David Gore assisted us and made sure the issue was going to be resolved. Within a few days we collected it and it was waiting for us, ready to go. So far the car has been great and we have had no issues. We will definitely come here again should we want to buy a new car. Very good customer service!
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Chorley Group
Dear Jessica,
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience purchasing your Kia Rio and that David was able to assist you in resolving the interior issue quickly. It's great to know everything was ready for you when you returned to collect the car and that it has been running perfectly since.
We really appreciate your kind comments about our customer service and look forward to welcoming you back when the time comes for your next car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Bought a car and noticed the front end…
Bought a car and noticed the front end of bonnet was a different colour than the car ,was told it was the type of paint and ive been told by two paint specialists that its not the same
But nothing has been done about it .and this was discussed the same day of purchase of the car..
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dera Beverley,
Thank you for taking the time to leave your review.
I’m sorry to hear about the concerns you’ve raised regarding the bonnet colour. This is certainly something we would like to look into further for you. Could you please email me directly at nicole.butcher@chorleygroup.co.uk with the details of the vehicle you purchased, along with any relevant information, so that I can investigate this with the team?
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great customer service at Chorley…
Great customer service at Chorley Nissan Blackpool, Jen was great on a very busy day.My 4th Car from Chorley Nissan and always been great.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Dave,
Thank you for your wonderful review!
We're delighted to hear you received great customer service at Chorley Nissan Blackpool, especially on such a busy day. It's fantastic to know Jen looked after you so well.
Thank you also for your continued loyalty – purchasing your fourth car with us really means a lot to the whole team. We truly appreciate your support.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Excellent sales support when buying my…
Excellent sales support when buying my car
Andy was great explaining the car inside and out
Took time explaining the the dashboard controls
Would buy my next car from them
I also would recommend the company
5 de março de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Kenneth,
Thank you for your fantastic review!
We're delighted to hear that Andy provided excellent support during your car purchase and took the time to explain everything clearly, including the dashboard controls. It's great to know you felt well looked after throughout the process.
We really appreciate your recommendation and look forward to hopefully helping you again when the time comes for your next car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service!
Great service and no pushy sales tactics I've experienced with other dealers. Car was ready when promised and spotless. Great buy!
6 de março de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Darren,
Thank you for your fantastic review!
We're really pleased to hear that you had such a positive experience and appreciated the relaxed approach from the team. It’s great to know your car was ready when promised and presented in spotless condition for you.
We truly appreciate your feedback and hope you enjoy your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Rubbish, no information whatsoever
Rubbish! Travelled a distance to look at new MGs/ Nissans.
Got to the showroom to be faced with a load of qr codes.
Absolutely NO information on any cars.
Messed about with the scanning app, input registrations etc. Nothing, not working, see salesperson.
Nah, off to see cars with prices etc etc actually on them
7 de março de 2026
Avaliação não solicitada
Friendly, professional service
Friendly, professional service. No hard sell and value for money.
6 de março de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Luke,
Thank you for your great review!
We're delighted to hear you experienced friendly and professional service and that you felt comfortable without any hard sell. It's also great to know you felt you received good value for money.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Blackpool MG (Chorley group)
Fantastic service from Richard and all the team at Blackpool MG, professional, knowledgeable and friendly with zero pressure. I would highly recommend..
5 de março de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Paul,
Thank you for your fantastic review!
We're delighted to hear you received such great service from Richard and the team at Blackpool MG. It’s great to know you found the team professional, knowledgeable and friendly, and that you felt comfortable with no pressure during your visit.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Really good to deal with tom…
Really good to deal with tom shuttlworth was very helpfull and very friendly would recomend chorley nissan wigan
4 de março de 2026
Avaliação não solicitada
Very poor experience.
Very poor experience.
From the cold unfriendly 'welcome' at reception as you walk in, to the poor quality of stock. (We viewed several cars with mould on the seats.)
We did buy a car, however it became evident that it had been misrepresented by Chorley MG.
We were also sent another customers personal & financial details by mistake during a buying process.
We were promised the earth and misled.
Folliwing a complaint, we were advised the General Manager would contact us; no one did.
We got our money back after threatening legal action.
(I can see the car is back on the forecourt at an inflated price - and still misrepresented!)
In my opinion, this is a badly run dealership whose sole aim is profit over service.
I would strongly advise against buying a car from here, despite any feeble apology or explanation given below.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Tom,
Thank you for your kind review! We're really pleased to hear that you found the team super friendly and helpful. Providing a welcoming and supportive experience is something we always aim for, so it's great to know that came across during your visit.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Very easy to log in
Very easy to log in, and when told car was ready, very quick and attentive.
3 de março de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Mr. Hogan,
Thank you for your kind review! We're so glad to hear that the login process was easy and that our team was able to assist you quickly once your car was ready. Providing a smooth and attentive experience is always our goal, and it’s great to know we delivered. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Dealt with Andy Karow at Nissan Chorley
Dealt with Andy Karow at Nissan Chorley
Great experience from start to finish
Was apprehensive at first as not bought a car for a while but Andy was very helpful and honest
Cant recommend him enough
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear G m,
Thank you so much for your wonderful review.
We’re delighted to hear that Andy provided such a helpful and honest experience, especially if you were feeling a little apprehensive at the start. Buying a car after a while can feel like a big step, so it’s fantastic to know he made the whole process comfortable from start to finish.
Andy will be thrilled to read your kind recommendation. If there’s anything you need going forward, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
What a fantastic experience from start…
What a fantastic experience from start to finish at Chorley Nissan Blackpool. A big shout out to Lewis the sales rep who was dealing with me, very professional he listened and didn't rush me into doing anything I didn't want. Collected my car at specified time and was given a quick run through of what did what etc. Handover was very smooth. Would highly recommend 5+
2 de março de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Richard,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that you had such a positive experience from start to finish at Nissan Blackpool. It’s great to know Lewis provided a professional, relaxed approach and gave you the time and space to make the right decision — that’s exactly how it should be.
We’re also pleased the handover went smoothly and that everything was clearly explained on collection. Your recommendation and 5+ rating truly mean a lot to us.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service ,Will was very…knowledgeable and friendly just great service
Great service ,Will was very knowledgeable ,helpful and made it a pleasure buying a car from him ,thankyou
25 de fevereiro de 2026
Avaliação não solicitada
The sales man gave good details of the…
The sales man gave good details of the car specification and didn't use any pressure sales made the buying experience more comfortable and allowed the car to sell itself
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Paul,
Thank you for your kind review.
We’re so pleased to hear that you found the experience comfortable and pressure-free. Providing clear information and allowing our customers the time and space to make the right decision is exactly how we believe car buying should be.
It’s great to know the vehicle spoke for itself — that’s always a good sign!
If there’s anything you need going forward, we’re always here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
A really pleasent experience from start…
A really pleasent experience from start to finish. There was no pushiness from the sales people which was refreshing. I'm in love with my new car and will certainly return in the future if and when i want to change my vehicle. Thank you Ryan 👍
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Janet,
Thank you so much for your lovely review.
We’re delighted to hear that you had such a pleasant experience from start to finish and that you felt no pressure throughout the process — that’s exactly how it should be.
It’s even better to hear you’re in love with your new car! Ryan will be thrilled to know he made such a positive impression.
We truly appreciate your support and look forward to welcoming you back in the future when the time comes.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
Absolute delight to do business with…
Absolute delight to do business with after an online purchase. Great communication and seamless handover on collecting my car. Tommy was great and very patient with my lack of skills at signing documents on my phone. All in all superb and my Nissan Juke is brilliant.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Stephen,
Thank you so much for your fantastic review.
We’re delighted to hear that your online purchase was such a smooth and positive experience. Great communication and a seamless handover are exactly what we aim for, so it’s wonderful to know we delivered.
Tommy will be especially pleased to hear your kind words — and I’m sure he won’t mind at all about the document signing! We’re always happy to take the time to make sure everything feels comfortable and stress-free.
Enjoy your brilliant Nissan Juke, and if there’s anything you need going forward, we’re here to help.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
No pushy salesperson
No pushy salesperson. Open and honest regarding part exchange valuation. Explained everything (twice in my case!) Very patient, listened instead of talking. Nothing too much trouble. Plenty of time to test drive. Would recommend J.S.,excellent salesperson.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Ian,
Thank you for your wonderful review.
We’re so pleased to hear that you felt the experience was open, honest and completely pressure-free — that’s exactly how buying a car should be. It’s great to know J.S. took the time to explain everything clearly (even twice!) and ensured you had plenty of time to test drive and make the right decision.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
What an easy experience
What an easy experience
Our Point of contact was exceptional "Thank You Mr J Willis" the sale went as smoothly as posssible, all dealer extras done with no issues what so ever. Delivery was co ordinated like a military opperation. Perfect!
We are extramly happy with the service and the vehicle.
Very Worthy of the 5 Stars Ive awarded, Well Done.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Chorley Group
Dear Paul,
Thank you so much for your fantastic review.
We’re delighted to hear that your experience was such a smooth and enjoyable one. It’s great to know that J. Willis looked after you so well and that everything — from the dealer extras to the delivery coordination — was handled seamlessly. “Like a military operation” is definitely one of the best compliments we could receive!
We’re thrilled that you’re so happy with both the service and your vehicle. Thank you again for the 5 stars and your kind words.
Kind regards,
Nicole Butcher
Client Services Manager
Chorley Group
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.