Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais
A empresa respondeu
Well organised, staff all very friendly and helpful and booking easy and straightforward. A lovely trip. Some other customers need to consider everyone on these trips though. A couple near us chose t... Ver mais
A empresa respondeu
The Borders Explorer is an excellent day out not to long either 1030am to 4pm. Very good breakfast served at your seat & plenty of tea/coffee etc. You get to travel over parts of the railway which not... Ver mais
A empresa respondeu
Pleasantly surprised that the track has been extended along the old Carlson line. All volunteers pleasant and welcoming. I last travelled on this track almost 60 yrs ago so a wonderful trip down memor... Ver mais
A empresa respondeu
Escrito pela empresa
Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.
Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.
Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.
Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.
Station Road, ST13 7EE, Cheddleton, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff were really good! The service was so slick! The guy on the mic was professional , funny and knowledgeable.
If I had to be truly picky I would say please change the jazz music, its annoying 😆,also the portions are too big, you could save some money there.
We loved it and thank you all for the effort you put in , we had a great time!

Resposta da Churnet Valley Railway (1992) PLC
The staff and volunteers were so friendly and helpful. We had a lovely day

Resposta da Churnet Valley Railway (1992) PLC
Excellent breakfast trip. Lovely helpful and friendly staff
Only suggestion would be to have some commentary on the train about the history of the area. Easy enough to record something on a loop.

Resposta da Churnet Valley Railway (1992) PLC
The staff and volunteers made us very welcome. Access and parking good. Dog made welcome. Information on the platform was excellent as was the coffee room and shop. The train itself was extremely interesting and well presented...super clean and top top condition. The trolley service was excellent. Information and safety notices were clear and friendly. Would have liked to have got out of the train at the end but that's my only comment. A great day out for couple family or enthusiasts. Well done

Resposta da Churnet Valley Railway (1992) PLC
Second visit for the breakfast train. This time we were a group of 4 couples.
The Diana carriage is beautifully presented and the tables set with fresh linen, lovely.
The full English was delicious as usual with high quality sausage and bacon.
The locomotive is a site to behold, fantastic. I am lucky to have a friend who works on the footplate who gives an insight into what is required to make it run.
We will be back for the murder mystery night and the Polar Express with our grandson.
Very enjoyable day out, complimented by my friends for organising.

Resposta da Churnet Valley Railway (1992) PLC
Excellent from start to finish, wonderful service, very good meal and train was beautiful with its decor.

Resposta da Churnet Valley Railway (1992) PLC
What a wonderful day. A 5-hour experience of a great heritage railway with so many interesting features. The climb up the steep Ipstones incline, accompanied by an excellent breakfast, and then the return via the seldom used leg of the Leekbrook triangle to the site of the new Leek station. A short trip up the Stoke branch was a first for me and after two passes for the photographers, a guided tour of the workshop and facilities at Cheddleton. Each segment accompanied by an informative talk from the General Manager, and every member of the railway we met was friendly and cheerful. I can recommend the day to any lover of heritage railways.

Resposta da Churnet Valley Railway (1992) PLC
All the staff were very helpful and friendly. The whole experience was organised well.

Resposta da Churnet Valley Railway (1992) PLC
From the minute we arrived to the minute we left the experience was great the staff were friendly and knowledgeable. The service was attentive and the food was well presented will good portions.

Resposta da Churnet Valley Railway (1992) PLC
Very welcoming. Every station looked well cared for. Carriages were nice and clean. Loco was sparkling. Ticket price was very reasonable. What's not to like?
Just one point - if you can't get the council to remove the misleading brown signs, please mention it on your website. It would have saved me many wasted miles and lost time, which made me a rather stressed person by the time I arrived, as I thought that I might miss the train.

Resposta da Churnet Valley Railway (1992) PLC
Explorers Day.
Had a fantastic day with Churnett. A special event where we got to ride train, we're served breakfast and got to experience behind the scenes of the workings and infrastructure of the railway.
All the staff were very informative anf helpful. The breakfast we a very good quality. Every effort had been made to the day special.
Feel privileged to have experience this event and would highly recommend Churnett Valley to anyone.

Resposta da Churnet Valley Railway (1992) PLC
Really fun enjoyable evening, food was lovely and waiting staff were engaging and pleasant, actors were fabulous
Can't wait to book again

Resposta da Churnet Valley Railway (1992) PLC
We thoroughly enjoyed the day. Breakfast was good! The different routes, talks and behind the scenes tours were excellent. We always try to do something a bit different to find out more when we visit. All the staff were welcoming, friendly and extremely helpful. Well done everyone!

Resposta da Churnet Valley Railway (1992) PLC
My partner and myself went on the Pie and Mash special the check in for food tickets etc was easily carried out by friendly staff the train arrived we collected our food found a table on the train no problem the food was perfectly cooked and piping hot fabulous pies!!! The coach was clean and comfortable a great evening steam train ride with some great scenery in all a fabulous evening at a good price we would certainly do it again a big Thank you to Churnet Valley Railway and all the volunteers.

Resposta da Churnet Valley Railway (1992) PLC
The Borders Explorer is an excellent day out not to long either 1030am to 4pm. Very good breakfast served at your seat & plenty of tea/coffee etc. You get to travel over parts of the railway which not normally in use on normal running days 7 & tour of the workshops. Very informative commentary from the General Manager about the history of the railway & there plans for the future. Would recommend thi, hope its repeated in the future.

Resposta da Churnet Valley Railway (1992) PLC
We travelled on the Borders Explorer trip at the weekend. It was a great experience, very well managed and organised. The trip included breakfast on the train and visits to all the extremities of the line, including Ipstones, the new line into Leek and as far as we could go, just a short distance, towards Stoke. At Leek we got off to see what they've done there and hear future plans. At Leekbrook we got off to stand by the track for photo opportunities as the train did two run bys. Finally at Cheddleton we had a tour of the works and the yard to see some of the loco stock and restoration work in progress. I'd thoroughly recommend to all railway enthusiasts and those interested in what CVR are doing, which is very impressive.

Resposta da Churnet Valley Railway (1992) PLC
We booked on the boarders experience which took us over every foot of track and in some cases more than once.
We had an excellent breakfast but you can also do the trip without a meal and save a few quid.
Best bit was standing by the track while the engine powered past pulling a full set of carriages. Good also to see the site of the planned Leek station.
Excellent well informed commentary about all aspects of the railway. Not always easy to hear due to the mic losing the sound system as the commentator moved around the train.

Resposta da Churnet Valley Railway (1992) PLC
This was our 4th murder mystery train experience and as always, the entertainment was fabulous. Food was very nice but our vegetarian mains were cold which has never happened before, hence 4 stars instead of five. Also the train broke down but to be honest it just added to the excitement. Overall an amazing evening as always. Thank you.

Resposta da Churnet Valley Railway (1992) PLC
The whole experience was a joy. The food was delicious and it was nice to have as much tea or coffee as we wanted. Even though the weather was a bit dull, it didn't detract from the lovely views. The staff were all very professional. It was such a lovely way to spend an afternoon. We will return sometime.

Resposta da Churnet Valley Railway (1992) PLC
Excellent staff, very helpful and friendly. Food fantastic. Journey wonderful! Nothing bad to say about it

Resposta da Churnet Valley Railway (1992) PLC
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.