Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais
A empresa respondeu
Well organised, staff all very friendly and helpful and booking easy and straightforward. A lovely trip. Some other customers need to consider everyone on these trips though. A couple near us chose t... Ver mais
A empresa respondeu
The Borders Explorer is an excellent day out not to long either 1030am to 4pm. Very good breakfast served at your seat & plenty of tea/coffee etc. You get to travel over parts of the railway which not... Ver mais
A empresa respondeu
Pleasantly surprised that the track has been extended along the old Carlson line. All volunteers pleasant and welcoming. I last travelled on this track almost 60 yrs ago so a wonderful trip down memor... Ver mais
A empresa respondeu
Escrito pela empresa
Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.
Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.
Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.
Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.
Station Road, ST13 7EE, Cheddleton, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC
What a fantastic group of staff and volunteers. Our first visit and from the outset everyone were helpful and welcoming. The train ride and dining experience were excellent

Resposta da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC
What a fantastic experience. The setting, the old trains, the amazing volunteers who were so friendly and knowledgeable. We had a great time. The reason I’ve given it 4* rather than 5 is that the food and tea could have been a bit hotter and my poached eggs were hard-boiled. The food was still incredibly tasty though and I would book again but just wanting to be honest. I completely appreciate that cooking for 200 on a moving train can’t be easy !!
Thank you to all the volunteers though for a very memorable morning.

Resposta da Churnet Valley Railway (1992) PLC
Excellent service, breakfast was very good and lovely scenery on train journey.

Resposta da Churnet Valley Railway (1992) PLC
The train trip was lovely, steam pulled at the front with a diesel engine at the back, through nice countryside. The lunch was very good in parts (nice pate and good, though very sweet, soup and excellent desserts of bread and butter pudding and apple crumble.) However, the main courses were a bit chaotic, with a huge amount of food mixed together in a large bowl. The chicken was very nice but the beef was so tough and chewy as to be inedible. The promised roast potatoes were boiled potatoes and the vegetables all just thrown together. We had paid for a cheese course for one person and at £6.50 this was absolutely excellent - amazing value for money with 4 very good cheeses, chutney, biscuits, butter, grapes and a stick of celery.
All in all it was a very pleasant experience let down by the really awful beef and the fact that there was so much food it was overfacing. If the beef was better and the vegetables were served seperately it would be a really great day out.

Resposta da Churnet Valley Railway (1992) PLC
Fabulous trip for Breakfast
Service is amazing and just a lovely overall experience

Resposta da Churnet Valley Railway (1992) PLC
My dad had the pleasure of doing the Borders Explorer experience on Saturday, what an absolutely brilliant day out, mainly hosted by the GM himself who provided a wealth of information and anecdotes. Totally looked after by wonderful staff & volunteers from start to finish, with a really lovely breakfast thrown in too.
An unexpected bonus was running about 3/4 mile down the Stoke branch, along with 2 dramatic run pasts at Leekbrook jnc with WD701 (which I last saw at the Mid Hants nearly 35 years ago!).
The tour behind the scenes at the loco works and carriage works was very interesting, nice to see progress on 48173 and view a very recent GWR pannier arrival, joining a saddle tank purchase!
Can not recommend this more highly, well done CVR for putting on something completely innovative and unusual - both me and my dad thoroughly enjoyed it.

Resposta da Churnet Valley Railway (1992) PLC
An enjoyable two hours or so taking s step back in time. The staff were helpful. I was surprised how busy the service was - early booking is advised, which is easy to do. The staff I encountered were very helpful.

Resposta da Churnet Valley Railway (1992) PLC
I bought this as a gift for a friend and her mum. They absolutely loved the whole experience. Train was amazing and breakfast beautiful. Fantastic service.

Resposta da Churnet Valley Railway (1992) PLC
All the staff were excellent friendly helpful and professional from the booking process to cafe experience and especially staff on the train
We had a party of 15 for lunch food was delivered hot and delicious staff went out of their way to be helpful and guide/waiter giving train info was great

Resposta da Churnet Valley Railway (1992) PLC
The area - we are on holiday for a week - benefits enotmously from this excellent "attraction". We were helped to book by a very friendly volunteer....and everything else was enhanced by the helpful approach of all the others - from the car park person to the Stationmaster!
The duration of the "ride" - a round trip of just over two hours, through typical English countryside - is ideal: fun but not spectacular.
Very reasonably priced for what is provided.Not cheap - the ride and food/drink - but good value.
Very minor criticisms:The running or not of trains on our chosen date was unclear from online booking so we had to phone( see above) for help....and the Railway Timetable available requires review, to make trip-planning easier and a little more info. re. what to expect if you break the journey would be useful....as the internet isn't very helpful. Again, however, a volunteer provided background info. readily, when approached.
In short: Highly recommended.

Resposta da Churnet Valley Railway (1992) PLC
Great experience and very well organised! Thank you x

Resposta da Churnet Valley Railway (1992) PLC
Great experience ,tasty food ,lovely staff

Resposta da Churnet Valley Railway (1992) PLC
We had a fabulous time. The staff were friendly and helpful. The train comfortable. I would definitely recommend it.

Resposta da Churnet Valley Railway (1992) PLC
Everything was so well organised and the train ride was a nice long one! The staff were all very welcoming and came out onto the platform to wave us off 😍 We did the cake & coffee trip, will definitely go back and try the other specials on offer 👍

Resposta da Churnet Valley Railway (1992) PLC
Another trip that didn't fail to please. From the ease of booking, the delicious food and drinks, great service, knowledgeable staff made it all a wonderfully pleasant experience. It wont be my last trip!

Resposta da Churnet Valley Railway (1992) PLC
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.