always fabulous quality plants and nursery very helpful when a trainee postman delivered someone elses parcel. the correct one arrived next day and plants were fine
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Veja o que dizem as avaliações
I was emailed with an offer of £6.50 off 3 of the same iris varieties. So I spent a good while choosing which variety to buy, and added them to my basket. No sign of any discount. I tried a few ti... Ver mais
A empresa respondeu
Recently received 2 orders from Claire Austin plants all hardy perennials. Both arrived quickly and well packed to prevent any damage to the plants. The plants themselves were healthy. I repotted them... Ver mais
A empresa respondeu
Third order (one over a year ago, two in the last 3 months). Exceptional quality. Plants arrived well packaged and unharmed every time. Obviously they require planting out correctly, and nurturin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Claire Austin Hardy Plants is a specialist mail order plant nursery that's built it's reputation on supplying quality hardy perennials. The range spans everything from classic cottage garden favourites to more unusual specimens and includes hundreds of different varieties carefully selected for their garden performance. Decades of hands-on growing experience, propagating, trialing, testing and tending to plants has resulted in the knowledge that every plant we offer is worthy of it's place in the garden. We hold Plant Heritage National Collections of hybrid herbaceous peonies and bearded irises and have received numerous medals and awards at shows including gold medals at the RHS Chelsea Flower Show. The National Collections include hundreds of irises and peonies, including unusual varieties not commonly found in local garden centers or at other nurseries. Our careful, effective and secure delivery packaging using recyclable materials ensures the plants arrive in excellent condition and will thrive after planting. We hope that our website and personal customer service ensures you have an informative and enjoyable experience when placing your trust in our British, family owned nursery. We're delighted to share our knowledge and passion for plants with you!
Informações de contato
Not open to public, SY16 4EN, Newtown, Reino Unido
- 01686 670342
- enquiries@claireaustin-hardyplants.co.uk
- claireaustin-hardyplants.co.uk
4,7
Excelente
211 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Five stars!
I have ordered plants from Claire Austin for many years now because I know I can always rely on the quality of the plants that arrive and the efficient service. Five stars every time!
17 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
You not only gave us five stars but brought at least that number of smiles to the team, so a huge 'Thank you'. Thanks also for trusting us to be a regular part of your plant happiness. Happy gardening.
The Team at Claire Austin's
100% success. Super specimens.
Quick and reliable delivery. Robust, sturdy and beautiful specimens supplied every time. 100% success! Thank you.
16 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Thank you for your super review or should it be 100 'thank you' 's? Either way we're delighted with your feed back and the fact you've shared your thoughts with others. We hope the plants bring years of pleasure and are pleased to be part of your gardening success.
The Team at Claire Austin's
Superb plants
Superb plants, very well packaged. Also arrived quickly and in perfect condition. Many thanks.
15 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
We love to hear our plants described as superb after the care and pride we take in the plants and nursery, so a huge thank you for providing the feed-back. Thank you for your order and for taking the time to place a review. Happy gardening.
The Team at Claire Austin's
Good plants
Good plants arrived in good condition and very well packed.I have always had full satisfaction from this nursery will use again only negative point delivery charge expensive.
16 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Thank you for taking the time to place a review and we're pleased the well packed plants arrived in good condition. It's lovely to hear you've had great satisfaction and will be ordering again in future.
The Team at Claire Austin's
Excellent plants.
Strong, healthy plants, carefully packed and delivered with care. The website has a very wide selection and helpful suggestions for planning planting schemes.
12 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
We're pleased that you found the website helpful and that the plants reflected the care we take. Thanks for mentioning they are healthy and well packed as it hopefully helps others have faith in our professionalism. Finally, thank you for taking the time to place a review.
The Team at Claire Austins
Plant Perfection Found! (Claire Austin, You Rock!)
Fellow plant enthusiasts! Embarking on a "Modern Perennial/Plant Communities" project? Yeah, me too! My winter was a deep dive into plant suppliers, and let me tell you, Clair Austin Hardy Plants were a breath of fresh, well-categorised air.
Their website is a dream – gorgeous photos, genuinely helpful descriptions and advice. It made the whole research process actually enjoyable! Ordering was a breeze and felt totally secure.
Over the past month, my house has become a temporary plant sanctuary thanks to four fantastic deliveries. My phone kept me updated every step of the way, and the packaging? Seriously impressive – my plants arrived looking like they'd just enjoyed a first-class flight. Plus, they use lots of recycled materials – win-win!
And the plants? Oh. My. Goodness. Top quality, healthy, and just waiting to explode with life in my garden. I'm practically giddy to get them planted this week.
Seriously, if you're looking for a company that delivers on all fronts – brilliant service, fantastic value, top-notch plants, and stress-free ordering and delivery – then look no further than Clair Austin Garden Plants. Highly recommended – go treat your garden!
9 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Wow, wow, wow. What a review!
We would have replied earlier but we had to interrogate each team member and scan their bank account for suspicious cash transactions to ensure it wasn't a paid endorsement or team member induced review.
Seriously though, we are absolutely over the moon with receiving such a glowing, genuine review and called the whole team together to read it out. Everyone was delighted at all the positives that came out of your review. A huge thank you for your endorsement and for taking time out of your day to write such a comprehensive review.
We wish you happy gardening and thank you for including us in amongst the positivity and pleasure you've had undertaking the project.
The Team at Claire Austin's
Good healthy plants delivered quickly…
Good healthy plants delivered quickly in sturdy packaging.
4 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Thank you for taking the time to write a review. We're pleased the plants arrived safely and that you appreciate the plant health. Happy gardening.
The Team at Claire Austin's
Plants arrived well packed
Plants arrived well packed although plastic was used. They looked healthy and ready to go! Thanks
5 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Glad the plants arrived safely. The plastic packaging is made from recycled materials and is recyclable again and a large percentage of our pots are taupe coloured so can be identified by machine for recycling. We do still have many black pots as we re use them until such time as they need replacing which is then done with taupe pots. Thanks for your order and we're glad the plants look good.
The Team at Claire Austin's
You wont find better!
I have bought Plants from Claire Austin before and have always been pleased with the quality and so much to chose from, well packaged and plenty of very helpful information. Far superior to anything I have ordered before.
7 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Wow, we're blushing! Thank you so much for your tremendous review, it has truly put a bounce in the step of all those in the office and outdoor team. We really appreciate that you've taken the time to post a review supporting our business and the happy team. Happy gardening and thanks for your trust in ordering from us.
The Team at Claire Austin's
Excellent plant quality.
I have now purchased two sets of three plants from Claire, and they have always arrived in excellent condition, even if the carrier has turned the box the wrong way up. All the plants have taken in the ground one of the sets were put in during the winter and they have new shoots this spring.
4 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Thank you for you review and order. Glad the plants arrived safely as we go to a lot of trouble to keep them secure in the event of an unthinking delivery person. Thankfully we rarely experience delivery problems. Some plants have been slow to emerge this season so we're pleased yours have started shooting and given you something to look forward to. Happy gardening.
The Team at Claire Austin's
Super plants arrived fresh and healthy.
Super plants arrived fresh and healthy.
Slight issue with delivery: plants were delivered on the indicated day but 4 hours later than the suggested time slot.
Would definitely recommend.
4 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Thank you for taking the time to place a review. We're glad that the plants arrived fresh and healthy despite the slight delay from the couriers. Thank you for your order and we hope the plants bring great pleasure.
The Team at Claire Austin's
Very pleased with plant.Arrived quickly…
Very pleased with plant.Arrived quickly and very well packaged. I haven't planted it yet as we're in the middle of a very dry spell in norfolk but will pot it on and keep watering it.
4 de abril de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Pleased to hear the plants arrived quickly and that the packaging was appreciated. Hope the pot is outside in this glorious heat and is enjoying having it's thirst quenched. Happy gardening and thank you for taking the time to write a review.
The Team at Claire Austin's
Good quality plants
I'm a great fan of Claire Austin's plants. Arrive promptly and are good quality. I like to create a wish list on the website and then narrow it down.
28 de março de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Pleased to hear that you use the wish list function and it helps you to choose those new special friends for the garden. Thank you for the review and we wish you plant happiness.
The Team at Claire Austin's
Healthy thriving plants by post
I ordered 4 sedum plants and they arrived a week later very securely packaged in individual plastic coccoons which protected them extremely well from the rigours of postal delivery. They were all in very good condition, healthy and hydrated and ready to plant out for life's journey. It is a pleasure to receive plants by post that are as good if not better than ones purchased at a garden centre.
28 de março de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
What a lovely bit of feedback. We're all delighted with your review and so pleased you appreciate the effort we've invested and expertise we've gained over the decades of mail order. Thank you for trusting us with your order and we hope you derive great pleasure from the plants
The Team at Claire Austin's
Resposta da Claire Austin Hardy Plants
Pleased you enjoyed your experience purchasing from us. Thank you for supporting our family owned business.
The Team at Claire Austin's
Excellent plants
I bought 3 Alchemilla plants from Claire Austin as they offered a different variety from the more common “Mollis” variety and also the delivery charge was not too expensive unlike some other nurseries. When the plants arrived they were in excellent condition and well watered. They were really well packaged in order to protect the plants and I am pleased to say that I’ve thoroughly satisfied.
27 de março de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
We're as pleased as you are that you're delighted and really appreciate you taking the time to let us and others know. Thank you for pointing out our plant range and the quality of our packing. Happy gardening.
The Team at Claire Austin's
fabulous plants
fabulous plants, vigorous growth from the day one I replanted them in bigger pots; thank you
25 de março de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Pleased to hear that the plants are doing well. Thank you for taking the time to post a review and for supporting our family owned business.
The Team at Claire Austin's
Excellent service
Plants were delivered promptly and packaged well.
Will have to wait to see how well they grow!
21 de março de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Glad the plants arrived promptly and well packed as we'd expect. We're confident our outdoor grown, tough perennials will thrive and bring you great pleasure but if any misbehave do please get in contact. Happy gardening.
The Team at Claire Austin's
Delivery was made safely and securely
Delivery was made safely and securely. Planting instructions were clear and plants have now been planted out. Hopefully with careful watering they will all survive.
20 de março de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
Pleased to hear that the plants arrived safely and even more pleased that your watering them. They'll get off to a great start and we hope you derive great pleasure from them in the years to come. Thank you for taking the time to write a review. We do appreciate it.
The Team at Claire Austin's
Great range of perennials in stock in 9cm pots
Stumbled on the site via a blog post when i was googling questions about perennials and was so glad i found it. Claire Austin had in stock in one place all the perennials I wanted, all in 9cm pots that I wanted, which makes it really good value, website was simple to use, delivery came in the time frame given, the plants look healthy, looking forward to planting them this weekend!
13 de março de 2025
Avaliação não solicitada
Resposta da Claire Austin Hardy Plants
It's great that you found us and thank you so much for your comprehensive positive comments. As a family owned business we really appreciate people letting others know about our nursery and plants. Thank you for your order and we hope you'll enjoy reading other plant articles from our website in the future.
The Team at Claire Austin's
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