Horrible company - don't waste your money! We ordered men's shirts from them, what came was nothing like what was advertised. "100% money back guarantee" - not true! We were given 30% back after comp... Ver mais
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Veja o que dizem as avaliações
CLARKSON CHINA - not NY! Total crap merchandise IMPROPERLY SIZED (my mens XXL would not fit a pre-pubescent 12 year old). The items do not match the pictures and forget about returns or exchanges- the... Ver mais
We are having the same issues in the UK. Trading as Williams London. My advise, if you have paid on credit card get them to issue a charge back refund under section 75 Consumer Credit Act. Every t... Ver mais
If no star was an option that would've been my selection. Totally false advertising on their Instagram page. Major delay tactics in enablng me to return the lousy hoodie that didn't reflect the ima... Ver mais
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de moda feminina
Informações de contato
Estados Unidos
- clarkson-nyc.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Stay away!
I purchased three shirts. None was even remotely as depicted. One shirt, a polo shirt, literally has a plastic-like glaze on it. The others have an iridescence that was not evident online. The return process is a scam—the cost to return the shirts is borne by the purchaser, a fact you can discover only after finding the customer service contact that is all but obscured.
TOTALLY MISREPRESENTED The product is…
TOTALLY MISREPRESENTED The product is junk.
I tried to return my china shirt, Not happening.
The product looks nothing like the…
The product looks nothing like the pictures. The quality is terrible, the fit is like a tent...no shape. The cheapest Chinese garbage ever.
And, when you ask for a return, they ask for pictures and all kind of noise. Then, when you satisfy their requirements, they say the return costs are $21-40 dollars. The website says easy returns but they do not mention costly returns. Horrible experience...worst ever.
Garbage quality shirt
Garbage quality shirt
They will not honor return policy
Unable to select less than 1 star
Total scam.
worst scam I've seen in a while
worst scam I've seen in a while. 😂
I wish I saw Trustpilot before I…Don't buy!!!!
I wish I saw Trustpilot before I ordered 4 shirts. They are a sham outfit and should be shut-down. It says they ship USPS. Ha what a joke, they don’t at all. Private shippers from China. They also show pictures of a store that resembles a NY Storefront. Also not true. In my 70 years I’ve never experienced such dishonest advertising.
Quality is terrible
Quality is terrible. Return policy is a joke. Customer service is ridiculous. This company is a scam. Stay away
Received pathetically made garments
Received pathetically made garments, totally misrepresented from web site .
Goods had no markings and std in us customs violations - no county of origin marking, fabric content, Rn number .
The goods arrived straight from Asia. The size specs were way off.
I contacted Clarkson requesting to return prepaid which they denied.
This company operates as a sham company! Disgraceful !!
Should be rated with no stars
Should be rated with no stars - total ripoff - their money back guarantee is nonsense. They only allow you to return something you purchased from them to China at almost the cost of what you bought - so you get a couple of dollars back on a $50+ purchase. The item I bought looked nothing like the picture on their site and the quality was typical for having been made cheaply in China. Selling themselves as a NYC company is bullcrap.
Stay away as returns are horrible and…
Stay away as returns are horrible and expense not to say difficult and time consuming. Order was shipped out of Chicago but have to return at high cost to china. Site and customer service is a joke. Only will email. And they try there hardest to get you to not return. I am 3 emails in and still don’t have a return label which I have to pay for.
DO NOT FALL FOR IT!
Worst experience from beginning to end that I’ve ever had with an online company. 1.) The products took over a month to get to me even though they say ships in 1-3 days and lead you to believe it’s coming from NYC, USA.
2.) When the merchandise arrived it was cheaply made, had no sizing tags showing size, material, country made, washing instructions, nothing. When was the last time you received a clothing item from a legitimate clothing company and it had no markings or tags anywhere in it? 3.) I ordered several 2XL shirts and they were closer to a Medium size but again, I’m not sure what size they sent because no identification tag of any sort, anywhere. 4.) When you try to reach out to them you will find there is No phone number for customer service, so you must communicate by email with them which is when the delay game starts with them. 5.) Instead of just sending you a “return form” when requested, they require you to send a picture of the item. Once you have done that and they respond a day or two later, they will ask you to send a picture of the shipping bag and shipping label on the bag. Then in the next response they will ask you to remove the clothing from the packaging and lay it out on something and take a picture of each and every item the same way. Remember this is you just trying to get your return information. Their next move will be to ask you if you would consider allowing them to send you just one of the same items back to you instead of returning all you ordered and call it even. What??
Then they’ll offer you a 10% refund and you can keep their cheap, wrong sized, untagged, non-inspected items for cleaning rags. At this point most people just give up and consider it a loss.
If you choose to continue to try and get a return form, you’ll find out you must pay for all return shipping and another fee for customs. Correct, you’re are not dealing with NYC like you thought. After you have spent more money trying to get back your original money, you realize it’s hopeless because they say once they receive it, if it’s not lost? If it’s not damaged ? they will consider a refund.
It’s basically a long drawn out process designed to get you to give up and let them keep your money or pay more money to take a chance that you might get some of your money back if you are willing to jump through all their hoops.
The brain damage you’ll get from dealing with them is worse than the money you lose in the process of there scheme.
DON’T LET THERE BEAUTIFUL DIGITAL ADVERTISING DRAW YOU IN TO THIER SCAM.
Do not purchase from this company
Do not purchase from this company; read the reviews and you will see that this isn't a worthwhile company. Warning...don't buy!!!!
shirts were not as represented AT ALL
shirts were not as represented AT ALL. Fabric different and cheaper, collar totally different and c.1965. awful return policy. No response from Customer Service. Stay away from this company. They are a total fraud.
The clothes do not match in style
The clothes do not match in style, color or fabric as stated on their website. They are very cheaply made. Though they state a 30 day money guarantee, they work very hard not to provide that. Ira w sent 4 emails to get their return address and still haven’t received it.
This company is definitely a scam. One star is too many.
Steer Clear
I can only agree with every other review here. The constant need to send more photos to get return approved was ridiculous. The cost of $40 to do so was outrageous. They appear to have a storefront but they do not. Buyer beware, do not order anything from these guys. What a rip!
total scam company
total scam company. worst material ever, they come from China. dont ever buy from them.
My mistake
My mistake. I should have read these reviews. Same complaints. Scam.
If I could give zero stars I would
If I could give zero stars I would. Did not run true to size so I wanted to exchange. Said I would have to pay $35 return shipping! Or keep and pay $11 for a new one. The new one came—wrong color. Now let’s talk quality. Awful. Fool me once….
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