Clutch Avaliações 1.326

Easy transaction. They gave us exactly what they offered and threw in some extra perks. Good experience. Now low balling.

I never thought selling a car would be this easy. The whole process was smooth and efficient. The drop-off experience was great. Shrey was very helpful.

I was selling a vehicle. The online quote process was easy. The local location for the inspection and drop off was very convenient. Evans, our customer service agent was amazing, super helpful and explained everything really well.

Quick and easy to complete requirements on-line to sell my vehicle. Very quick response to approving all documents submitted and quickly followed up with pick-up appointment from dispatcher. In less than 24 hours I found the Clutch web-site, completed the sale info, uploaded required documents and the vehicle was picked up and money was in my bank account. Great way to sell a vehicle!

Quote was great and adhered to. Professional and kind staff. Performed in a timely manner. Price was great.

This was the easiest and the smoothest transition in selling my car to Clutch . Highly recommended

Had to sell my mother's car on short notice. Clutch offered a very fair price. They were extremely professional and quick.
The whole process took a day and the money was deposited to her account promptly.
Very impressed with Clutch

Happy with the quote. Cassandra was helpful as my AM. Mitchell was excellent with his customer service onsite with the inspection. No hassles. Seamless process.

I was very enthusiastic at the concept of Clutch as my experience at traditional dealers left a lot to be desired. In my situation I was buying a car and trading in a truck. Two things were very troubling when dealing with Clutch:
1. When trading in, Clutch assesses a market price for your vehicle and then deducts 5% for their fees. That is fair to me. What is VERY unfair is at the end of the purchase transaction you are forced to spend $1799 for a package or the won't let you use your trade in to offset the sales taxes. That package had stuff you may not have any use for. In my case it was a 6 month warranty despite the car I am buying still having 3 years of factory warranty. Also included a tank of gas, even though I am buying an electric car.
2) You MUST use their fintech partner Flinks to prove you have the money to complete the transaction. This means you must provide Flinks your bank's full login information (access card & password). If you give these details to any 3rd party and a problem happens, your bank will throw their hands up and tell you it is not their problem because you compromised your account security. I offered to bring a bank draft for the full amount to their office and Clutch said no. You MUST use Flinks.
Waiting to the end of the process to hit you with a big junk fee and then wanting you to hand over you bank creditials to their partner was very disappointing.

I did not complete the transaction.

This was a very easy, convenient and efficient process. All the customer advisors were very knowledgeable, friendly and well prepared. No haggling, no hidden charges like you get at a dealership. This was a great way to sell my car quickly and for good value.

How Clutch Completely Changed My View of Selling a Car

Scene 1: The Toyota Dealership

My mother owned a 2021 Toyota Corolla with only 6,500 km on it.

She recently lost her driver’s licence due to deteriorating eyesight, and after much discussion, we decided it was time to sell the vehicle.

Like many people, I started with the dealership route.

You know the drill…

Drive to the dealership.

Wait.

Sit.

Wait some more.

Get shuffled from one person to another.

Brace yourself for negotiations.

Wonder if the offer you’re getting is real or just the opening move in a game you didn’t want to play.

By the time I left, I was frustrated, exhausted, and convinced that selling a vehicle would be exactly the painful experience I remembered it to be.

⸻

Scene 2: Discovering Clutch

A friend suggested Clutch.

My first reaction?

“Sounds great… but what’s the catch?”

I assumed I would encounter the same old tactics with a nicer website.

Lowball offer.

Pressure.

Surprises.

Last-minute adjustments.

The usual.

I couldn’t have been more wrong.

⸻

Scene 3: The Process

The process was remarkably simple.

Every step was explained clearly.

Communication was prompt.

Expectations were managed properly.

No pressure.

No games.

No mystery.

Every interaction felt professional and respectful.

The night before delivering the vehicle, I had a phone conversation with a member of the Clutch team. Completely unprompted, he told me that if I sent over a few documents they needed, Clutch would add an extra $100 on top of the already agreed-upon price. I hadn’t asked for anything additional, so it came as a genuine surprise.

During that same conversation, I asked how I would get home after dropping off the car. Without hesitation, he offered an Uber voucher to cover the trip. To be honest, I assumed these promises might get forgotten in the shuffle.

They weren’t.

The additional $100 was honored exactly as promised, and the Uber voucher was provided easily with no questions asked.

For the first time during the entire selling process, I felt like I was dealing with people who genuinely wanted the experience to be easy.

⸻

Scene 4: The Moment That Stood Out

My mother came with me.

She has difficulty walking.

Without us asking, a member of the Clutch team noticed and voluntarily offered to drive her closer to the mall entrance.

No sales pitch.

No obligation.

No corporate script.

Just a thoughtful act from someone paying attention.

It was such a small gesture, yet it spoke volumes about the culture of the company.

⸻

Scene 5: The Surprise Ending

The facility was spotless.

The staff were friendly.

Everything happened exactly as they said it would.

The offer was fair.

The transaction was efficient.

And for perhaps the first time in automotive history, I left a vehicle transaction in a better mood than when I arrived.

⸻

Final Scene

I went into this process expecting another dealership experience.

Instead, I discovered what selling a car should feel like in 2026.

Professional.

Transparent.

Efficient.

Human.

Clutch didn’t just exceed my expectations—they completely reset them.

To the entire Clutch team: thank you.

You turned what could have been a difficult and emotional day into a remarkably positive experience for both my mother and me.

They are friendly, quick, and better rates than everyone else!

Easy to follow instruction on how to sell car.

I never imagined a transaction involving the sale of a vehicle would be so stressful free, simple and convenient. It happened exactly as they said for the price they quoted me.
If you are in the market to sell your vehicle, clutch.ca is the way to go. Trust me!

The valuation of my vehicle was fair and the whole process was completely painless. I am both very pleased and very surprised how easy and transparent everything was. I really liked that I was aware from the beginning how much money Clutch was going to make from my vehicle. This transparency is what made me decide to go with Clutch. Toyota was trying to squeeze up the last cent from me and they kept hiding the real numbers.
From now on, Clutch is my go to place when selling my vehicles!

all great. thanks

Amazing service, efficient , polite , quick.
I was impressed with the efficiency of the service and company.

It was very efficient and professional

The experience was very easy right from the beginning. I appreciated the ease of doing some things online, while having in-person or on the phone service to answer a few extra questions. Sharing documents was easy online and drop was done by very professional and friendly staff. The price I got was very reasonable. It was a seamless experience I would do again.

Glad they were able to pick up my vehicle from my location. I live 1.5 hours from their closest hub and finding a ride home would of been costly/difficult. All my questions were answered politely, arrived on time and took care of all the paper work. I was offered more for my vehicle than the dealership I bought it from. The entire process from getting in contact, describing the vehicle and sending the pictures was about an hour, and they picked the vehicle up the next day. Money arrived within 20 minutes, which is an excellent perk. Nice work