I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and... Ver mais
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Veja o que dizem as avaliações
Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Ver mais
Not only is the bracelet I ordered beautiful, but when I realized I had mistakenly ordered the wrong color, Customer Service was very quick to respond and send me the correct color without delay. I re... Ver mais
I ordered the wrong ring size for my daughter. I contacted customer service and they were extremely responsive and helpful. I was able to order the correct size and she also changed the finish from si... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Informações de contato
Estados Unidos
- support@cocojewelry.com
- cocojewelry.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful product and amazing customer service!
I fell in love with their jewelry and purchased rings for my best friend and me. They are amazing! Even when I mistakenly ordered the wrong size, they were quick to respond and get everything corrected for me! Great product and service!
Great customer service
Great customer service! Beautiful items. Delivered in a timely manner
I highly enjoy the jewelry and the…style, meanings of jewelry and positive/beauty.
I highly enjoy the jewelry and the quick help with company in purchasing.
Gorgeous pieces and great customer service
This ring is beautiful. The fit is perfect. I accidentally ordered the wrong stone and contacted customer support. They were excellent and sent me a replacement right away. Great company and beautiful pieces. I will be ordering again!
HIGHLY RECCOMMEND
I have only had positive experiences with Love Coco Jewelry. First off, I love the style and quality. Secondly, every interaction I have required with their support team has been phenomenal. They have been eager to help me and grateful of me. Lastly, I have been so pleased I came back for more lol I HIGHLY RECOMMEND.
Excellent customer service!
I ordered a silver ring for my daughter for Christmas and she ended up wanting gold. Love Coco Jewelry quickly helped me resolve this and shipped a new one out.
Beautiful ring
Beautiful ring, the lotus flower is perfect. I got matching rings for my daughter and I. Customer service was so helpful!
I ordered the wrong size and they were…
I ordered the wrong size and they were more than happy to send the correct size without me having to send back the original. Now that's great customer service!
Such a cute ring
Such a cute ring! It didn’t fit right the first time and they were so great about getting the right size to me. Will shop here again!
Very happy with my purchase from lovecocojewlery
I was extremely happy with the quality of the ring and necklace that I purchased as well as the customer service. The jewellery comes in really nice packaging with a note regarding the piece. These would make great gifts! I had to contact customer service because I had listed the wrong address and they sent a prompt and helpful response. I will definitely be purchasing from them again!
Great Customer Service
Hello, I ordered a bracelet and then saw another I preferred. I emailed and they explained that my order had already left the warehouse, but I could exchange it upon receipt. I just want to say that the customer service team was quick to reply and professional. I would be happy to buy from here again! Thanks, Jennifer
Mauvaise taille reçu et il l’on…
Mauvaise taille reçu et il l’on échanger facilement très bonne rapidité sur les réponses :)
Outstanding customer service
Outstanding customer service! The team was extremely accommodating, friendly, and quick to help. I felt genuinely appreciated as a customer and couldn’t be more satisfied with the experience. Thanks again!
Rose rings
I ordered two rings, they came and one was too small. I sent a message and asked for an exchange. They ended up just sending me the correct size without having to send the other one back. Love the rings!
Beautiful high-quality product
Beautiful high-quality product. Excellent customer service and quick shipping. I highly recommend!
The ring is exactly what we wanted
The ring is exactly what we wanted! Alao, I ordered the wrong size and they quickly shipped a replacement!
I am so in love with coco pieces
I am so in love with coco pieces, well made & meaningful with great sentiments. Love it so much
Great Experience all around
I purchased the “Chin up, Tits out” for myself and my best friend. They are so lovely!! Well made, and a great subtle reminder throughout the day that we can do hard things.
I had to reach out to customer service is also outstanding and very communicative. Would recommend.
Great customer service
I ordered a ring that was slightly too small, so I contacted Love Coco jewelry and they immediately helped me with getting a ring that fit! The quality of the ring is great as well! Will definitely order from them again.
I ordered a beautiful silver ring
I ordered a beautiful silver ring, but unfortunately I chose the wrong size. They were extremely helpful and immediately sent me the correct size. Excellent service, fast communication, and a wonderful product. Highly recommended!
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