I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and... Ver mais
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Veja o que dizem as avaliações
Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Ver mais
Not only is the bracelet I ordered beautiful, but when I realized I had mistakenly ordered the wrong color, Customer Service was very quick to respond and send me the correct color without delay. I re... Ver mais
I ordered the wrong ring size for my daughter. I contacted customer service and they were extremely responsive and helpful. I was able to order the correct size and she also changed the finish from si... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Informações de contato
Estados Unidos
- support@cocojewelry.com
- cocojewelry.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m very happy with my purchase
I’m very happy with my purchase from coco jewelry. The piece I ordered was exactly as depicted and feels like great quality. I also accidentally ordered the wrong size, but their customer service was amazing! They were super helpful with the exchange and responded very quickly and kindly. Overall, a great experience and I would definitely order again.
Great company they hold they hold their…
Great company they hold they hold their words if the order is not correct. The quality is impeccable.
Beautiful Ring
Beautiful ring and excellent customer service!
Beautiful jewelry with a beautiful…
Beautiful jewelry with a beautiful message. My daughter absolutely loved the ring she got for Christmas!
Kind, Quick, Great communication
They were super fast with their communication. And willing to do an exchange no questions asked. Quick to respond which I am also grateful for.
Overall I like this ring
Overall I like this ring. It’s tasteful, attractive and reminds me of an important message for the New Year. I did think the center area containing the stone would be a bit larger. Still a nice piece.
Wrong size
I bought a ring from them and my daughter loved it . It happens to be the wrong size for her so I messaged them to see if I can exchange it. They are sending us a new ring size . Customer service is amazing and they are on it . I can’t wait to order more from them in the future ..
Amazing customer service
Amazing customer service! I ordered a ring for my mother for Christmas. It was sadly stolen or blew away from my front step. After emailing their customer service email and explaining my situation, someone got back to me within 48 hours and they mailed me a brand new ring! My mother loves and I am so thankful for their understanding!
Happy with purchase and would recommend
The item came quickly and was just as expected. I realized I had ordered the wrong size for my daughter and the customer service team have been very helpful in getting the issue resolved.
Goo experience
Unfortunately I ordered the wrong size ring for myself, but the quality is really good & costumer service was wonderful when I contacted them about exchanging for the correct size. Would order again.
I love the rings that I purchased
I love the rings that I purchased! One of them was too small for my daughter and they was able to get the right size sent out right away! Great customer service.
Great company to work with!
I loved ordering from Love Coco jewelry! They have the cutest jewelry pieces. I ordered the the I think about you every Daisy ring for my daughter because her favorite flower is the daisy. She loves it so much! This company was so great to work with me with I got the wrong size for her to help me get the right one.
They were great
They were great! The order came quickly and when I needed to return due to size, they responded promptly as well. My daughter loves the ring!
I ordered two mother-daughter…
Customer service exceeded my expectations and problem with order resolved.

Resposta da Cocojewelry
Good quality jewelry and excellent customer service
It took awhile to receive my items but customer service was on top of it… The jewelry is very nice and my girls loved it… Will definitely be buying again..
I ordered 3 pieces
I ordered 3 pieces. The jewelry arrived later than anticipated, so please order in advance. They responded to my inquiries the next day, and were very helpful and courteous. My daughter sent me the link for a mother daughter ring,
i bought her the ring, she loved it and i also go mother daughter matching bracelets. She will love those as well.
Good afternoon,
Updated review:
lovecocojewelry was very responsive to my concern noted below and resent replacements immediately.
Thank you
Good afternoon,
I ordered four bracelets as Christmas gifts for my friends and was finally able to give them to them recently. Unfortunately, all of the bracelets are very loose and feel flimsy near the clasp. One of the bracelets already broke after only two days of wear.
I wanted to see if it would be possible to receive four replacement bracelets that are smaller and more secure at the clasp. We absolutely love the look of them, but the fit and durability have been disappointing.
Thank you for your time and help. I look forward to your response.
Best regards,
Stefanie Stoltz

Resposta da Cocojewelry
Excellent products & shipping
Excellent products, made well. Fantastic shippers. Have ordered from LoveCocoJewelry three times and all items super and shipped quickly. A+ to deal with...
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