Cocojewelry Avaliações 

351
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Not only is the bracelet I ordered beautiful, but when I realized I had mistakenly ordered the wrong color, Customer Service was very quick to respond and send me the correct color without delay. I re... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the wrong ring size for my daughter. I contacted customer service and they were extremely responsive and helpful. I was able to order the correct size and she also changed the finish from si... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

351 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 72% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(351)

308 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I ordered 2 rings

I ordered 2 rings. They came in a good amount of time and were beautiful. Unfortunately, my daughters would have preferred gold and I ordered silver. Customer service was super responsive and helpful to get my rings swapped to the gold at no charge or hassle to me!

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I received a broken bracelet and…

I received a broken bracelet and immediately contacted love, Coco jewelry and explain that it was a Christmas gift and they expedited it and the one that came was perfect. Very happy with their customer service and the item. Thank you for taking the time and helping me.

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company to work with

Great company to work with. I ordered the incorrect size and color and to make it right, they offered to replace it with a new item free of charge.

26 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered the mother/daughter…

I ordered the mother/daughter birthstone ring for both my daughter and myself for Christmas. When they arrived I was sad to see that I had mistakenly put the wrong month for my daughter’s birthstone. I contacted the company and asked if I could send them back and get replacement rings with the correct stone.
The reply was quick, kind and so helpful. They quickly shipped the correct order and we had them before Christmas.
The rings are absolutely beautiful. The stones are so bright and clear. I was a little worried about wearing adjustable band because in the past I had found that they pinch and are uncomfortable. That is not the case with this ring, no problems at all.

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered the mother–daughter…

I ordered the mother–daughter birthstone rings as a Christmas gift, and they completely exceeded my expectations. The rings were beautiful, the stones are vibrant, and the meaning behind them makes them truly special. They feel high-quality and thoughtfully made, not delicate or flimsy at all.

Opening them together made for such a memorable and emotional moment. It’s a simple yet powerful way to celebrate the bond between a mother and daughter, and I couldn’t have chosen a more meaningful gift. The rings arrived on time, were well packaged, and looked even better in person.

I would absolutely recommend these to anyone looking for a sentimental, timeless gift. Worth every penny

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

In love

I know this is a mother daughter ring, but I ordered it for my cousin. In memory of her brother that past, I thought it was a nice ring to remember him. Also the material is nice love that's its adjustable and the birthstone are really shiny ✨️ 💙

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I recently bought this mother daughter…

I recently bought this mother daughter ring For my daughter’s Xmas Christmas gift and She and I were very disappointed that the gem fell out not even 2 hours after my daughter was given it as an Xmas gift. Super embarrassing as a mom, also it represented the relationship between mother and daughter , so it was not the best outcome- we are not happy.
When trying to Return the the ring it was complicated. So we felt taken advantage of. Help,
I’d like just to have the ring I paid for

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Cocojewelry

Resposta da Cocojewelry

Hello, Jacqueline. We’re truly sorry to hear about this experience—especially given how meaningful this ring was meant to be for you and your daughter. This is absolutely not the outcome we want for such a special gift, and we understand how disappointing and frustrating this must have been.

We sincerely apologize for the issue with the gem and for the difficulty you experienced with the return process. That’s not acceptable, and we want to make this right. We’ve sent you an email so we can help resolve this directly and ensure you receive the ring you paid for.

Avaliado com 5 de um total de 5 estrelas

Beautiful jewelry

There was a hiccup with shipping, but no fault to the company, it was the couriers fault. When that happened customer support with this company was amazing and responded very quickly and sent me a new package through the mail and arrived very promptly. The rings I ordered were birthstone heart rings of my deceased mother and they came out beautiful.

13 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These rings are amazing!

These rings are amazing!! My daughters love them so much! The quality is terrific and we are over the moon excited about them!! ❤️

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I could not find my package

I could not find my package. The company was very helpful in sending me pictures on where at my house it was dropped off. Fast response. Beautiful product for the price. Will be ordering again

15 de dezembro de 2025
Avaliação não solicitada

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