I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Ver mais
I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Ver mais
Awful Customer Service. Ordered and paid using Clearpay and I honestly wish I hadn’t bothered as they don’t deserve my custom. They ignored 3 messages I sent enquiring where my order was, and only... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.
Informações de contato
16 Monks Walk, SG9 9EE, Buntingford, Reino Unido
- hello@coffeepodco.co.uk
- coffeepodco.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 8% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sent me out of dates mars hot chocolate…
Sent me out of dates mars hot chocolate pods
1x box 25/11/25
X2 boxes 10/10/26
Paid over 49.50 for my order!

Resposta da Coffee Pod Co UK
Never received my order and no response…
Never received my order and no response to follow up emails. I will be disputing this charge.
DO NOT ORDER ITS A SCAM!
DO NOT ORDER ITS A SCAM!!
Paid for coffee syrup, got no confirmation, no correspondence whatsoever and not replying to emails.
I have not received my order
I have not received my order, I have emailed and sent enquiry on the website and have not heard back.
Rubbish company
I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase anything from them!!!!!!!
Missing order…
I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called review
Item not arrived
Item not arrived, never received a dispatch email and also no correspondence from company. AVOID!

Resposta da Coffee Pod Co UK
Eight boxes were out of date some dated…
Eight boxes were out of date some dated 2024
AVOID - awful company - no response to chasing order & out of date stock sent!
Ordered on 7th July 2026 & paid for express delivery - finally delivered 19th July 2 years out of date items! Chased numerous times no response. AVOID at all costs - they are scamming people.
Arrived in perfect condition and within…
Arrived in perfect condition and within the time-frame given. Thanks.
DO NOT ORDER FROM HERE - Insanely rude and unprofessional customer service, order has still not arrived, avoid!!
*Edit - order received nearly 2 weeks after placing it with several boxes missing from my order. I have truly never experienced such rude, unprofessional customer service in my life. Staff are really in need of some extra training on how to speak to customers. I'm still in disbelief from the sheer audacity and vile tone of their customer service team.
Placed an order a week ago and had no confirmation email of the order. Their website states that if ordered before a certain time, it'll be dispatched the same day. I ordered well within this cut off time and thought it was weird I hadn't had an email from a courier yet. Sent them an email which they didn't reply to. 2 days later sent the email again and got an incredibly rude, unprofessional email from a customer service advisor Evie. She said she would check with the dispatch centre and get back to me, which she never did. I've sent another 2 emails today with no response and still no delivery. It seems like some sort of scam. The usual website I order from takes a long time to deliver from but they have a wider range of choice so I'll use them again from now on. Incredibly poor.
Very unhappy
I brought 3 boxes of espresso and received lungo, have emailed several times to get exchange or refund and not heard a thing back
I think this company is buying reviews
I think this company is buying reviews. I wanted to give zero starts , is not allowed you to vie even one . You need to give them two stars . Well I place my order 10 days later nothing. I emailed still nothing. So please be aware of those scammers ! Not recommended to anyone!!!!! Avoid ❌❌❌❌
Order on 16 January 2026 still not received it two months later
I placed an order on 16 January 2026, the money was taken from my bank immediately but I still haven't received the order two months later. I have chased by email twice but not received a reply and I have tried telephoning the number on the website but it comes up as an incorrect number. What a shambles. I definitely wouldn't recommend anyone trying to us this company
Avoid!
Sadly I didn’t read the reviews before placing my order. I too have had a bad experience with this company. My order never arrived and I’m now fighting for my refund. Therefore I cannot recommend buying from them!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.






