I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Ver mais
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Veja o que dizem as avaliações
I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Ver mais
I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Ver mais
Awful Customer Service. Ordered and paid using Clearpay and I honestly wish I hadn’t bothered as they don’t deserve my custom. They ignored 3 messages I sent enquiring where my order was, and only... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.
Informações de contato
16 Monks Walk, SG9 9EE, Buntingford, Reino Unido
- hello@coffeepodco.co.uk
- coffeepodco.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 8% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a week ago and still not…
Ordered a week ago and still not arrived, order states 3 to 5 days were now on day 7 and still not arrived,

Resposta da Coffee Pod Co UK
I haven't received my order yet,nor can…
I haven't received my order yet,nor can I get a response to my emails.
Order finally received, however lack of communication is still a concern

Resposta da Coffee Pod Co UK
Haven’t received my order it’s been 7…
Haven’t received my order it’s been 7 days

Resposta da Coffee Pod Co UK
Order never arrived
Ordered on 9th August, still waiting for my delivery. Nobody answers the phone. I did get an email saying it was being investigated and they blamed Evri

Resposta da Coffee Pod Co UK
Ordered over a week ago
Ordered over a week ago. Was told the item was on its way and still not received.

Resposta da Coffee Pod Co UK

Resposta da Coffee Pod Co UK
Scam store .. !!!!!
Ordered but didn’t receive confirmation of order by email.
Goods never arrived.
Do NOT order from this store.
It’s a scam.

Resposta da Coffee Pod Co UK
Got an email to say my order has been…
Got an email to say my order has been dispatched, Evri are still waiting for it though. I’ve emailed the company but they aren’t responding.

Resposta da Coffee Pod Co UK
Happy with my purchase.
I had been looking for along time for the coffee pods I purchased, as they have been discontinued. Happy to be able to purchase them.

Resposta da Coffee Pod Co UK
I received a confirmation order on 16th…
I received a confirmation order on 16th April but in spite of 2 emails I have not been advised of any delivery date of my order ??

Resposta da Coffee Pod Co UK
Have not received my goods no…
Have not received my goods no communication from the company

Resposta da Coffee Pod Co UK
I ordered coffee pods 9th February
I ordered coffee pods 9th February, these were never delivered. I have requested as refund several time, but over two months later still have not received it.
DONT BUY FROM THIS COMPANY THEY ARE OBVIOUSLY SCAMMERS
Appalling Service
I placed an order on 30 Jan 25 after a 5 working-day delivery was advertised.
On 08 Feb I emailed to enquire about my expected delivery date - no response.
On 11 Feb I discovered the new website and so forwarded my original email with further comments. I received a response from Nick on the same day, informing me that my ordered pods were unavailable but he could send Puro Arabica the same day or issue a refund. I responded immediately, saying I would accept the replacement.
On 22 Feb, having NOT received my pods, I requested a full refund.
Now 18 April and I have NOT received my pods, my refund nor any contact.
I have just sent another email requesting a refund.
Let's see what happens.

Resposta da Coffee Pod Co UK
First delivery prices are really good
First delivery prices are really good, it seems they’ve changed their website which makes it a lot easier as they said a delivery was very fast and I recommend this company thank you

Resposta da Coffee Pod Co UK
Still waiting for delivery & response
Placed my order on 7/3/25 payment left my. And on 10/3/25 still not received my order and on the website still showing as processing . I have e-mailed but they keep bouncing back & left messages through messenger on their facebook page but absolutely no response. I am now almost £20 down & can’t get any response from this company . If I could give zero stars I would

Resposta da Coffee Pod Co UK
The price was the best I could see…
The price was the best I could see however they quoted 3 to 5 working days but they arrived after 11 working days which isn't really an issue for me just that on the morning I received the goods the website was still saying the order was being processed so if the status had have been accurate I'd have waited patiently however as I had no accurate visibility of the order status I mailed to say I believed I'd been scammed. Now goods have arrived I would use again but it appears that late delivery seems to be a key response on the reviews so maybe adjust the expected delivery.

Resposta da Coffee Pod Co UK
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