I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Ver mais
I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Ver mais
Awful Customer Service. Ordered and paid using Clearpay and I honestly wish I hadn’t bothered as they don’t deserve my custom. They ignored 3 messages I sent enquiring where my order was, and only... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.
Informações de contato
16 Monks Walk, SG9 9EE, Buntingford, Reino Unido
- hello@coffeepodco.co.uk
- coffeepodco.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 8% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wrong order sent
Wrong order sent. I ordered and paid for 2 boxes costa flat white coffee pods and only received 10 which were also out of date.
Tried to contact the company via email but there was no reply
My coffee has not arrived
My coffee has not arrived. The phone number does not work. They do not reply to emails!
They have my money
Furioys
I ordered my pods about 3 weeks ago and have not arrived
I ordered my pods about 3 weeks ago
I still don't have them and I have emailed several times to ask where they are. No one has replied.
This is just plain rude!
Where are my pods that are bought and paid for??
From ordering to delivery can't fault…
From ordering to delivery can't fault the service
Ordered on 27th December and then…
Ordered on 27th December and then nothing.
Emailed them. No reply.
Not sure what to make of it.
Half the boxes turned up badly damaged
Half the boxes turned up badly damaged, other than that happy with service.
Smooth transaction, quick
Nice coffee and hot chocolate. Smooth transaction. Quick delivery even over the Christmas/New Year holidays.
Delivery packaging terrible. Contents damaged.
I didn’t mind paying more than the usual price for the pods because I couldn’t get them anywhere else, but it was disappointing when they turned up in a parcel bag instead of a box, so all the contents of the delivery were damaged. The inner boxes were squashed and loads of the pods themselves are dented and misshaped.
Another great experience with the…
Another great experience with the Coffee Pod Co. Have ordered previously and came back for more. The orders are delivered quickly, so you're not without your favourite pods for long. Will be coming back again.
missing items
Deliver the correct items in the correct box with the correct accessories
Never received my order and not one…
Never received my order and not one reply to my emails.

Resposta da Coffee Pod Co UK
I placed an order and did not receive…
I placed an order and did not receive any coffee, after 2 weeks I still have no answer to my inquiry.
p.s. Yes, I received the coffees on November 3rd, and the refund is not my action, I assume the third party. And please do not deny the delayed delivery of three weeks.

Resposta da Coffee Pod Co UK
Terrible customer services
Terrible customer services. I contacted them twice regarding a mistake on the address and no response to either email direct or on Facebook.
Not received product apparently still being processed 8 days after I submitted the order and still no confirmation to a delivery date or even when it might be sent
Terrible service and will not use again
SCAM
SCAM! Ordered and not recieved no communication from several emails and cant get through on the phone Do not buy from this site I will be taking this further
BEWARE SCAM - will be reporting to Trading Standards
Ordered 12 days ago, paid for delivery within 3-5 days and order still not arrived. Not received a response to the email asking for an update.
Do not order from the shop, clearly it’s fraudulent and taking peoples money.
Clearly from all of the reviews below it’s impossible for so many orders to get “lost” in the post or delayed.
I will be reporting this company to Trading Standards tomorrow as it is a scam.
Do not buy from this company
Do not buy from this company. Having placed an order for a coffee machine, I had to pursue them to post out my order, they then sent out the wrong machine, I had to chase up a return label and finally they did not process a refund despite numerous emails and messages through their website portal. They are a rip-off company and should not be in business. An awful company.
Order not even been dispatched and no…
Order not even been dispatched and no response received when asked for update
Slow, uncommunicative and I don't trust
Ordered the coffee pods 12 days ago. Apart from confirmation next day, and them taking payment I have not received the pods and had no reply to three emails. They also stated there was free delivery over a certain price point, so I ordered double. They still charged delivery.
I will never use this company again and still don't know if I will receive the product.
Very slow and uncommunicative.
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