I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Ver mais
I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Ver mais
Awful Customer Service. Ordered and paid using Clearpay and I honestly wish I hadn’t bothered as they don’t deserve my custom. They ignored 3 messages I sent enquiring where my order was, and only... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.
Informações de contato
16 Monks Walk, SG9 9EE, Buntingford, Reino Unido
- hello@coffeepodco.co.uk
- coffeepodco.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 8% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Won’t be ordering again
I’ve been waiting for over a week for my order and they don’t reply to emails, give a tracking number or update order progress until I messaged them again today & they sent me a tracking link.
When I finally got my order, which was ordered on the 7th but took until today, (the 16th) to get here, only to find both boxes were battered & crushed & 1 box was split open.
Won’t be ordering from them again, sorry but your service is terrible & packaging needs to be improved to stop items getting damaged in transit.
Would recommend …
Was a bit iffy about my order after reading a couple of bad reviews, but I recieved my order in good time, packaged well with exactly what I had ordered 💯
Great items just a bit slow to update…
Great items just a bit slow to update thanks
Got a large order from here
Got a large order from here, took a bit longer than I expected but I think that was down to the couriers, the pods arrived in good condition. I Would use this company again
Delivered incorrect item
Delivered incorrect item, not the same asorder picture, sent email, no reply, this company needs to tighten order to dispatch communications
Long delivery
I ordered and was told 48hours delivery still haven't received my pods.
I ordered a week ago
Brilliant service!
I've bought pods from this company a few times now and felt I had to leave a review.
I can't fault them. Upon receiving my first order, I had a slight issue, this was dealt with very quickly. I've had no problems since whatsoever. I wouldn't order from anyone else. Great prices and super fast delivery. Coffees that I've ordered have all been lovely as have the milk pods. I've just taken delivery of another box full! Very happy to recommend!
Missing a box of drinks
Missing a box of drinks, but there is no easy way to be able to contact them.
I'm happy to change this review, although this is the first I have heard from you. Yes your email is on the shop page, but I have not been able to contact you through this. However in light of your response, I am more than happy to change my review to a 5* one.

Resposta da Coffee Pod Co UK
I haven't received my order from 27th…
I haven't received my order from 27th march..

Resposta da Coffee Pod Co UK
Once again very quick delivery website…
Once again very quick delivery website is so easy to use

Resposta da Coffee Pod Co UK

Resposta da Coffee Pod Co UK
Fantastic product fantastic customer…
Fantastic product fantastic customer service

Resposta da Coffee Pod Co UK
The website is amazing so easy to use
The website is amazing so easy to use
Easy to find things just choose the brand you are looking for and go from there

Resposta da Coffee Pod Co UK
Not good customer service
Ordered some pods when arrived milky way pods were 6 months out of date, dated 26 June 2023. I sent an email to them to tell them about this and sent photographic proof. But I have never had a reply. Any business knows that customer service is key. Very poor.

Resposta da Coffee Pod Co UK
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