Commas Avaliações 

227
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'd never had a good experience with payment processors until I was introduced to Commas. Now I can tell this is the #1 payment processor for Info Bussineses. The customer service is 100% hu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personal... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20... Ver mais

A empresa respondeu


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

227 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(227)

160 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Carter was amazing in getting me…

Carter was amazing in getting me onboard

I am yet to use the payment processing capabilities and so will update my review but if first impressions are an indicator of anything.. I am excited

10 de setembro de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Thank you for your kind words! We’re thrilled to hear Carter made your onboarding experience a positive one. We’re just as excited to work with you and look forward to supporting your business as you explore our platform's capabilities.

— Fanbasis Team

Avaliado com 1 de um total de 5 estrelas

Worst payment tool iv used in years/SCAM

Worst payment tool iv used in years, big SCAM.
I had issue with my phone number, they told me they'll do manual payouts, even with multi grands, so i could receive the payments in 48hrs.

Now it has been almost a month, nobody answer me anymore, nobody try to find a solution, and they don't want to make a wire. They kept my cash...

SCAM, avoid

1 de agosto de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

We want to assure you that Fanbasis is not a scam or fraudulent company. In situations like this, we may request additional information or take certain actions as part of our compliance and security process, which is designed to protect our users and community. Please reach out to us directly at support@fanbasis.com with your account details so we can review your case and work toward a resolution.

Avaliado com 1 de um total de 5 estrelas

Scam

Scam, they charged me 147 dollars without telling me, definitely a SCAM !!!

30 de agosto de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Thank you for your message.

Fanbasis is a service provider that powers and supports online platforms used by sellers to offer their products and services.

If you need help identifying which seller processed your payment or locating their contact details, please reach out to our team at support@fanbasis.com and we’ll be happy to assist you further.

Avaliado com 5 de um total de 5 estrelas

Top level company

Top level company, and excellent customer support. I escaped from Stripe after they scammed me, and so far I’m incredibly pleased with my experience.

9 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam hands down!

2 de agosto de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Thank you for your message.

We want to assure you that Fanbasis is not a scam. We are a service provider that supports independent businesses. Our name may appear on a statement when one of those businesses uses our platform.

If you experienced a charge you do not recognize, please contact us at support@fanbasis.com with the transaction details so we can review and assist further.

— Fanbasis Team

Avaliado com 5 de um total de 5 estrelas

The only processor actually built for the customers

Been using fanbasis for about a year and has been a big protective bubble from the Wild West online processing space.

Our model is very cashflow intensive so processing breaks creates a big risk and is the one “red alert” thing in our biz, where if that broke then stuff would hit the fan quick.

Stripe notorious for holds + refunding customer lists, whop has hidden fees & can’t get ahold of anyone helpful, maverick took 30 days to resolve a simple issue so we’ve been through it all at this point

Had a friend tell me about fanbasis and was just throwing stuff at the wall so figured we’d try it out, and will say these guys are the only ones who actually “get it” from the customer perspective.

Support actually moves, and moves quick. Never had any processing issues & great rates with a very simple dashboard that doesn’t take an instruction manual to figure out.

Lots of practical customizable features that unlocked a few things we’ve been trying to do for months with the biz & simplified accounting so the finance side of the biz was able to finally get simplified.

I never write reviews and usually sit in the background but Fanbasis’s impact on our business removed so much headache I felt like I had to. Would recommend.

6 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Apologies for not understanding what this company does

I ordered a book and I had no idea when the payment details came in that it was for the book I had purchased .
I apologise for thinking this company took unauthorised funds when they didn’t.
So I’m coming in here to amend my review that this company is legit and it does what it says it does and supports companies on the financial side of getting there goods sold
🙏

2 de agosto de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Thank you for your message.

FanBasis is a service provider that works with independent businesses to help them offer and deliver their products or services online. We do not make charges without authorization

It’s possible your purchase was made with a business that uses our services. If you believe you were charged in error or are unsure of the seller, please contact us at support@fanbasis.com with the date and amount of the charge so we can help identify the source and assist you in resolving the matter.

Avaliado com 1 de um total de 5 estrelas

This Charge Came out of the Blue...Please beware as I have not heard of them.

This company has scammed me within the last 2 weeks charging me over $118 over the last 2 weeks and I had not heard of them before...Please BEWARE

14 de julho de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Thank you for your message.

FanBasis is a service provider that powers and supports online platforms used by independent sellers to offer their products and services.

If you need help identifying the seller or locating their contact information, please reach out to our team at support@fanbasis.com and we’ll be happy to assist.

Avaliado com 5 de um total de 5 estrelas

GREATEST PAYMENT PROCESSING SOLUTION…

GREATEST PAYMENT PROCESSING SOLUTION FOR ANY BUSINESS THAT SELLS DIGITAL SERVICES.

The security and good feeling I have for using this app is amazing. The pain of having your funds withheld is unbearable, finally there's a solution!

Also the team is just very nice and they have great customer support! - Clipbait (Shortform-Content Agency)

8 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excited to use the Fanbasis System thanks to Cam!

Cam did a great job at walking me thru the entire Fanbasis product, and dashboard. I did not know the services included so much value and he articulated everything extremely well and allowed my first introduction of Fanbasis to be very positive. I am excited to utilize the system and looking forward to a long last relationship as a customer with the company. If the rest of the experience reflects anything as Cam gave me, I will be a customer for a long time.

2 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The payment processor that cares.

As a content creator/ influencer selling my high ticket info product on this app, I've had nothing but the best experience with Fanbasis. Traditional payment processors like stripe and square don't understand the nature of info products, and don't let you sell them. I had issues with fradulent chargebacks, and just overall a bad experience using these traditional payment processors. Fanbasis also puts you in contact with a personal rep, who you have access at all times able to answer all your questions and directly help you whenever you want. I want to give a shout out to Cam, absolutely amazing guy and has always been there for me every time I need. The costs for fanbasis compared to whop- another info product processor-is so competitive and much better as well. If you are selling an info product as an influencer and content creator, you can't go wrong with fanbasis

23 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Phenomenal experience with Fanbasis…

Phenomenal experience with Fanbasis overall. Cam is always there to assist me at any time during the day and he answers super fast. Unlike other payment processors, the team and support is 10/10, not some random Indian that has the same access to you and thinks you don’t know how to work the payment processors.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ross was 10/10!

Ross was fantastic at explaining all the features of the platform and throughly addressing any concerns I had on our call. Grateful for his knowledge and patience! Excited to use the platform and recommend my clients to do the same.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fanbasis is the reason we're alive…

Fanbasis is the reason we're alive today.

If it wasn't for Cam and the team at Fanbasis, our business would've gone under at this point.

We were using Stripe, processing over 200K per month there, until one day, we randomly get shut down, and they take a 30K hold. We had no way of getting paid.

I made a few phone calls, talked to a few people to hear about Fanbasis, and it was a non-brainer for me.

They don't give you a support rep, you get a TEAM of 5 people on your account, responding within 15 minutes, I don't have a single complaint.

I've transacted around $220K through fanbasis already and it's been smooth, fast, easy, just incredible.

Got nothing bad to say. Highly recommend

24 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company! EVEN BETTER WORKERS.

Great company that is all about supporting their users of the platform. Carter Ingersol at FanBasis is top notch at onboarding his clients and supporting them in all aspects when it comes to getting the ball rolling.

You can’t find a better company to run your business through, and you won’t find a better guy than Carter to support you with that initial setup.

20 de junho de 2025
Avaliação não solicitada

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