Commas Avaliações 

227
O TrustScore é 3 de um total de 5

2,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'd never had a good experience with payment processors until I was introduced to Commas. Now I can tell this is the #1 payment processor for Info Bussineses. The customer service is 100% hu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personal... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

UK ETA Scam ⚠️ I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20... Ver mais

A empresa respondeu


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

227 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(227)

158 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

fanbasis is the go to

fan basis has a solid team, everything is very secure with them and they help me out with alot more than just simple payment processing. Highly recommend if anyone is looking for a merchant to partner with

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smooth & Easy to Use Processor

Fanbasis is by far the best processor out there, super easy to use - the guys at fanbasis take good care of everyone, whenever there is a problem customer support fix really quickly without fail. On top of that really good API and a really easy to use platform. Honestly don't have anything bad to say about them .. that's hard to say when it comes to payment processors.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best processor on the market

By far the best processor on the market right now. Been using them for over a year now. Super easy to use and navigate, API blows the competition out of the water, and customer support is top tier - always going above and beyond. I don’t ever leave reviews but these guys deserve the praise

24 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'd rate 6 stars if I could!

I have processed multi 7 figures through FanBasis over the past year without any payment holds or headaches.

Their team is on standby 24/7 for any assistance I may need.

Would highly recommend to anyone launching or scaling high-ticket coaching or low-ticket community.

24 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shout out to Matias!!

Shout out to Matias, has been extremely responsive and made setting up like a breeze. Fanbasis has by far been the best out of the other options we looked at and what really set them apart was the support throughout everything

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Since the beginning of my experience…

Since the beginning of my experience with FanBasis I’ve had amazing support from Matias one of the representatives. He gave me some crazy valuable insight on how to structure my payment links for my closers. Great team overall, s/o Matias!

24 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

amazing

amazing. i used all the payment processors this is the best for sure

24 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

After they took 700$ from my account to…

After they took 700$ from my account to adjust flight they kept transferring me and putting me on hold. Finally ticket wasn't adjusted and they escaped with the money. These are scam and big cheaters. Be careful. They act professionally to decieve you. Big theives.

18 de abril de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Rebhi — we’re sorry to hear about the difficulty you experienced. The situation you described doesn’t align with the types of transactions that normally take place on our platform, but we always want customers to feel secure.

If you have a question about a purchase you intended to make through FanBasis, our team is always available at support@fanbasis.com and happy to help with any platform-related concerns.

Avaliado com 5 de um total de 5 estrelas

Best Payment Processor

Hands down never experienced a better payment processor for my high ticket coaching business. They literally have INSTANT payouts even on the weekends lol. Incredible team on their end as well always supporting my business on their platform!

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best processing team on earth

Best processing team on earth. If you’re a business owner, looking to scale, they will not only help you with the processing. But give you the right info to scale

23 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

FanBasis has been fantastic to work…

FanBasis has been fantastic to work with! The platform is easy to set up, payouts are clear and reliable, and everything runs seamlessly. A special thanks to my account manager, Drew, who has been outstanding—always responsive, knowledgeable, and genuinely committed to helping me succeed. That level of support really sets FanBasis apart. I highly recommend them to anyone looking for a trustworthy and supportive payment processing partner!

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience with FanBasis was nothing…

My experience with FanBasis was nothing short of amazing! From start to finish, everything was smooth, professional, and exceeded my expectations. Ross and Drew were beyond helpful throughout the process. They consistently went above and beyond to make sure I had everything I needed and felt supported every step of the way. Their knowledge, patience, and dedication truly stood out and made the experience even better.

I would absolutely recommend this company to anyone looking for a team that genuinely cares about their clients and delivers outstanding service. FanBasis has definitely earned my trust and my highest recommendation.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutley fantastic customer service

Absolutley fantastic customer service. Not only is it elite payment processing, but their ability to resolve any problem that comes up is amazing, especially how fast their team attends to the matter. 10/10

21 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star company

5 star company, excellent suite of effective services, and excellent support from our account manager Andrew. He's been extremely helpful in answering all questions we have, and providing excellent advice regarding areas to advance our business.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

💯 % scam site

💯 % scam site. As soon as I gave them my card information, my bank contacted me saying my card was repeatedly been declined from use at atm’s. How odd how is it being used if I have the card in my wallet.stay away from FANBASIS!!

22 de setembro de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Hi Luke — we take statements like this very seriously. All payments on FanBasis are processed securely through third-party regulated payment providers, and we do not have the technical capability to use or charge your card outside of your authorized purchase.

If your bank reported attempted ATM withdrawals, that activity did not originate from FanBasis, and we strongly encourage you to follow your bank’s fraud-prevention procedures to protect your account.

We are happy to investigate any FanBasis-related transaction if you email us at support@fanbasis.com
with the email or order number associated with your purchase. Our team is committed to security and transparent resolution of any verified issues.

Avaliado com 1 de um total de 5 estrelas

This company targeted me for a lead…

This company targeted me for a lead generation marketing. They called on schedule until they got my CC and then they stopped responding. I never received onboarding or passwords to sign in to my account. They immediately started to send me a lead which I followed up and on and even that was bogus. I am supposed to be able to start and stop service and get refunded for bad leads but since I have no way to get into my account and rep is no longer replying...I cannot do that and had to cancel my cc in order to stop them from charging. This is a scam

15 de setembro de 2025
Avaliação não solicitada
logotipo da Commas

Resposta da Commas

Thank you for your message.

We want to clarify that Fanbasis is not a scam or fraudulent company. We are a service provider that supports independent businesses in offering and managing their services online.

It appears you may have signed up with a seller using our technology. If you did not receive proper onboarding or have concerns about charges, please contact us at support@fanbasis.com with the details of your transaction, and we will help you identify the seller and assist in resolving the matter.

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