sito truffa dopo aver fatto l’accesso per ricevere un taxi che non mi è stato mandato, ho ricevuto addebiti continui da 0,10 centesimi e un addebito da 49€ mai autorizzato o preavvisato. non c’è mod... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Non mi ero accorta che avevo accettato un periodo di prova a cui sarebbe seguito un abbonamento e oggi che ho visto l'addebito ho richiesto il rimborso che e stato confermato. Non era però così chiaro... Ver mais
A empresa respondeu
Il servizio non é chiaro ed é stato attivato senza consapevolezza chiamando un taxi in una citta straniera. Sono soddisfatto però da come é stata gestita la mia richiesta di annullamento dell'abboname... Ver mais
A empresa respondeu
CONCIMAX have completely SCAMMED me out of a total of £276.40 since 5th July after I supposedly signed up to a subscription whilst booking a taxi in Spain? They refunded £69 of this but have stoppe... Ver mais
A empresa respondeu
2,4
Ruim
139 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Crooks. Avoid them
I tried to book a taxi on holiday and they could not do it, but I hadn't spotted that I signed up for a subscription and later was charged £69. I cancelled immediately but they continued charging me £0.10 every few days as apparently I had a separate subscription for some kind of magazine. Absolute crooks, avoid at all costs
17 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
We’re sorry to hear about your experience and understand your frustration regarding the charges you noticed.
Concimax is a concierge service designed to assist customers with requests and reservations, including taxis, restaurants, hotels, travel and other services. We regret that we were unable to fulfill your taxi request on this occasion.
Regarding the subscription, the applicable terms, pricing and renewal conditions are presented during the registration process, including the confirmation required before completing the subscription. The subscription can also be cancelled at any time.
If you believe that any of the charges were made by Concimax, please contact our customer service team at contact@convimax.com, providing the email address used during registration. We will be happy to review your account and clarify the charges associated with our service.
We regret that your experience did not meet your expectations and take your feedback seriously.
Kind regards,
The Concimax Team
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
ESTAFA!!
ESTAFA!!! No os registréis. Te cobran 0,10€ por una reserva y días después te aparece un cargo de 49€ el cual te dicen que te van a devolver y si no bloqueas tu tarjeta, te repiten el cargo.
9 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Lamentamos sinceramente leer su experiencia y entendemos su preocupación por los cargos que menciona.
Concimax es un servicio de conserjería que ayuda a los clientes con sus solicitudes y reservas, como restaurantes, taxis, hoteles, viajes y otros servicios. El importe de 0,10 € corresponde a la oferta inicial indicada durante el proceso de registro, mientras que las condiciones del servicio y del posterior abono de la suscripción se muestran durante la inscripción y requieren la confirmación del cliente.
En cuanto a los cargos posteriores, queremos aclarar que Concimax no realiza cargos repetidos de forma deliberada ni vuelve a cobrar una suscripción después de haber sido cancelada. Si se ha producido algún cargo que considera incorrecto, nuestro equipo puede revisar el historial de su cuenta y verificar la situación.
Si nuestro servicio de atención al cliente le ha confirmado un reembolso, estaremos encantados de comprobar también el estado de dicho reembolso. Puede ponerse en contacto con nosotros en contact@concimax.com, indicando el correo electrónico utilizado durante el registro.
Lamentamos la preocupación ocasionada y tomamos sus comentarios muy en serio
Un cordial saludo,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello guys be aware of this thief’s…
Hello guys be aware of this thief’s they are really a scammer they took 100 euros from my bank with out my consent so pls be careful with this website
17 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Concimax is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time!
The subscription details are clearly stated on our website several times, including a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and explain the service.
However, don't worry, your subscription can be cancelled at any time. To access your account and unsubscribe, please contact us by email.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Benoit from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Convimax are con men....to the max
Convimax are con men....to the max. I booked a table at a pub on line and unknowingly got signed up for a subscription with this company. I believe the charge for them doing nothing for me is over £40 and would have been considerably more if I hadn't managed to realise and unsubscribe. I've raised it with them politely by email and so far they are refusing a refund. Avoid at all costs.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
We’re sorry to hear that you were dissatisfied with your experience and understand your frustration regarding the subscription.
Concimax is a concierge service designed to assist customers with their requests and reservations. The subscription terms and pricing are presented during the registration process, including the applicable trial period and recurring subscription, with a confirmation step before completing the registration.
Regarding your refund request, if our customer service team has declined the refund, this is because the request was reviewed in accordance with our terms and conditions applicable to the subscription. We understand that this may not be the outcome you were hoping for, but our team applies the same contractual conditions to refund requests.
We also provide customers with the possibility of cancelling their subscription at any time to prevent future charges.
If you believe your situation has not been correctly reviewed, please contact our customer service team again so that we can verify your account and provide you with the relevant information.
We regret that your experience did not meet your expectations and appreciate you taking the time to share your feedback.
Kind regards,
The Concimax Team
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Estafadores
Estafadores, luego ni te reservan el restaurante y te van cobrando todos los meses.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola:
Lamentamos mucho saber que ha tenido una experiencia negativa. Nos tomamos muy en serio las quejas de este tipo y nos gustaría aclarar la situación.
Concimax es un servicio de conserjería que le ofrece un asistente personal —disponible los siete días de la semana— para ayudarle con todas sus gestiones, incluidas las reservas en restaurantes. Esta información aparece claramente indicada en nuestro sitio web: las reservas están sujetas a confirmación por parte del restaurante. En ningún momento afirmamos ser el propio restaurante; nuestro objetivo es simplemente facilitarle la vida ofreciéndole un servicio personalizado.
Nuestro servicio comienza con un periodo de prueba de 3 días por 0,01 €, seguido de una suscripción mensual que puede cancelarse en cualquier momento.
Los detalles de la suscripción se explican claramente en varios puntos de nuestro sitio web, incluida una casilla de verificación para confirmar su consentimiento. Además, para evitar confusiones, enviamos mensajes de texto y correos electrónicos inmediatamente después del registro explicando el servicio y reiterando los términos y condiciones.
Puede estar tranquilo sabiendo que la suscripción se puede cancelar en cualquier momento. Por favor, póngase en contacto con nosotros por correo electrónico para que podamos localizar su cuenta y tramitar la cancelación.
Su satisfacción es nuestra prioridad y esperamos recuperar su confianza.
Atentamente,
Benoit, de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
I wantec to book a restaurant in Cornwall
I wantec to book a restaurant in Cornwall and inadvertently I signed up for a 69£ monthly subscription with Concimax. I did not get my table booking, they started sending me texts daily and I found they were charging me 69£ monthly when I never realized suscribing to them.
Reading at your answer it is not true that you have sent me any sms aor email explaining that I was suscribing to anything and which are the terms of that suscription. The initial payment I thought I was doing it to the restaurant to book a table.
15 de julho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
Regarding the subscription:
Concimax provides you with a personal assistant, available 7 days a week, to help with all your bookings: restaurants, taxis, hotels, travel, shows, and much more.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription. You can cancel at any time!
Subscription details are clearly stated on our website and highlighted at every stage of the sign-up process, including via a required checkbox. We also send SMS messages and emails daily after you subscribe to remind you of the terms and introduce the service.
Regarding the restaurant reservation:
We are truly sorry to hear that we were unable to fulfill your restaurant reservation request. We fully understand your disappointment and share your frustration.
At Concimax, our mission is to simplify your bookings by finding the best available options. It is important to note that, as stated on our website, you submitted a reservation request through us rather than booking directly. Reservation confirmation is subject to the restaurant's availability.
When we receive a request, we do our utmost to get a quick response from the restaurant. However, we cannot guarantee availability until the restaurant confirms the booking. We sincerely regret that things didn't work out this time, and we take your feedback very seriously as we work to improve our service for the future.
We encourage you to contact us so we can resolve the issue, ensure everything was handled correctly, and—if necessary—attempt to make up for the inconvenience.
Our customer service team is available to address your inquiries promptly and will call you back if we are unavailable when you reach out.
Best regards,
Benoit from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por tu amable reseña! Nos alegra saber que quedaste completamente satisfecho con nuestro servicio. Tu satisfacción es fundamental para nosotros y nos complace haber cumplido tus expectativas.
¡Esperamos verte pronto para futuras reservas!
Sophie de Concimast
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Son una estafa
Unos estafadores, sin hacer nads ni realizar ningun servicio ya nos han realizado, 3-4 cargos en Ntea rarjeta df crédito y nos vamos directamente sl juzgado a denunciar, nunca hacen nada, esto no sirve para nada.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Lamentamos mucho que haya tenido una experiencia negativa. Nos tomamos muy en serio este tipo de quejas y nos gustaría aclarar la situación.
Concimax es un servicio de conserjería que le proporciona un asistente personal, disponible los 7 días de la semana, para ayudarle con todas sus reservas, incluidas las de restaurantes. Esta información se indica claramente en nuestra página web: las reservas están sujetas a confirmación por parte del restaurante. No pretendemos ser el restaurante en sí, y nuestro objetivo es simplificarle la vida ofreciéndole un servicio personalizado.
Nuestro servicio comienza con un periodo de prueba de 3 días por 0,01 €, seguido de una suscripción mensual que puede cancelar en cualquier momento.
Los detalles de la suscripción se explican claramente en nuestra página web en varias ocasiones, incluyendo una casilla para confirmar su consentimiento. Además, para evitar confusiones, le enviamos mensajes SMS y correos electrónicos al registrarse para recordarle nuestros términos y condiciones y explicarle el servicio.
No se preocupe, puede cancelar su suscripción en cualquier momento. Para acceder a su cuenta y darse de baja, póngase en contacto con nosotros por correo electrónico.
Su satisfacción es nuestra prioridad y esperamos recuperar su confianza.
Atentamente,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Efficient and responsive
14 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
Thank you so much for your kind review! We are delighted to know that you were completely satisfied with our service. Your satisfaction is essential to us, and we are happy to have met your expectations.
We hope to see you again very soon for future bookings!
Sophie from Concimast
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
ESTAFA
ESTAFA. NUNCA CONSIGUES RESERVAR. ESO SĮ, LOS0,10€ LOS DESCUENTAN A LA PRIMERA.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Respecto a la suscripción:
Concimax te ofrece un asistente personal disponible los 7 días de la semana para ayudarte con todas tus reservas: restaurantes, taxis, hoteles, viajes, espectáculos y mucho más.
Nuestro servicio comienza con un periodo de prueba de 3 días por 0,01 €, seguido de una suscripción mensual. ¡Puedes cancelar cuando quieras!
Los detalles de la suscripción se explican claramente en nuestra página web y se destacan en cada etapa del proceso de registro, incluyendo una casilla de verificación. Además, te enviamos mensajes SMS y correos electrónicos diariamente después de que te suscribas para recordarte nuestros términos y condiciones y presentarte el servicio.
Respecto a la reserva del restaurante:
Lamentamos mucho no haber podido atender tu solicitud de reserva. Entendemos perfectamente tu decepción y compartimos tu frustración.
En Concimax, nuestra misión es simplificar tus reservas encontrando las mejores opciones disponibles. Es importante tener en cuenta que, como se indica en nuestra página web, realizaste una solicitud de reserva a través de nosotros, no una reserva directa. La confirmación de la reserva está sujeta a la disponibilidad del restaurante.
Cuando recibimos una solicitud, hacemos todo lo posible por obtener una respuesta rápida del restaurante. Sin embargo, no podemos garantizar la disponibilidad hasta que el restaurante confirme la reserva. Lamentamos sinceramente que esto no haya sido posible en esta ocasión y tomamos muy en serio sus comentarios para mejorar nuestro servicio en el futuro.
Por lo tanto, le animamos a que se ponga en contacto con nosotros para que podamos resolver el problema, asegurarnos de que todo se haya gestionado correctamente y, si fuera necesario, intentar compensar cualquier inconveniente.
Nuestro equipo de atención al cliente está disponible para responder a sus preguntas lo antes posible y le devolveremos la llamada si no podemos atenderle.
Atentamente,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Buena atencion y solucionado el…
Buena atencion y solucionado el probl3ma todo correcto
14 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que quedó completamente satisfecho con nuestro servicio. Su satisfacción es muy importante para nosotros y nos complace haber cumplido con sus expectativas.
¡Esperamos tener el placer de atenderle nuevamente muy pronto!
Sophie de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
CONCIMAX subscription SCAM
CONCIMAX have completely SCAMMED me out of a total of £276.40 since 5th July after I supposedly signed up to a subscription whilst booking a taxi in Spain? They refunded £69 of this but have stopped communicating now after repestly asking them to refund all money as I did not consent to this by either email or SMS. This is a complete subscription scam . This company has an address in Chelmsford Essex & I’ve reported them to the relevant authorities.
**UPDATE
STILL WAITING ON THE REMAINING REFUND OF £138.22
5 de julho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
We’re sorry for the misunderstanding and for any frustration this situation has caused. We understand your concern regarding the amount refunded and why you are requesting the remaining balance.
We will resend your case to the relevant service team so they can reassess your request and review the refund details. They will get back to you as soon as possible with an update.
Thank you for your patience and understanding.
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Muy buena respuesta y atencion
13 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus comentarios positivos! Nos complace saber que nuestro servicio cumplió plenamente con sus expectativas. Su satisfacción es nuestra prioridad, y nos alegra haberla logrado.
¡Esperamos poder ayudarle de nuevo con sus futuras reservas!
Sophie de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Some issues - now resolved
Since posting the review about this being a scam David from the company has been in touch and we have been refunded most of the money.
It was still a poor experience but we appreciate them getting in touch to rectify the issue.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Respecto a la suscripción:
Concimax te ofrece un asistente personal disponible los 7 días de la semana para ayudarte con todas tus reservas: restaurantes, taxis, hoteles, viajes, espectáculos y mucho más.
Nuestro servicio comienza con un periodo de prueba de 3 días por 0,01 €, seguido de una suscripción mensual. ¡Puedes cancelar cuando quieras!
Los detalles de la suscripción se indican claramente en nuestra página web y se destacan en cada etapa del proceso de registro, incluyendo una casilla de verificación. Además, te enviamos mensajes SMS y correos electrónicos diariamente después de que te suscribas para recordarte nuestros términos y condiciones y presentarte el servicio.
Respecto al viaje en taxi:
Lamentamos mucho las molestias que tuviste con tu viaje en taxi. Entendemos que la espera puede ser frustrante.
Dado que no tenemos acceso a los detalles de tu reserva, es posible que el taxi no haya llegado a la hora prevista. En ese caso, no dudes en contactarnos de inmediato para que podamos encontrar un taxi de reemplazo.
Sin que nos avises, no podemos estar al tanto de estos problemas.
Por lo tanto, le recomendamos que se ponga en contacto con nosotros para que podamos resolver el problema y asegurarnos de que todo se haya gestionado correctamente.
Nuestro equipo de atención al cliente está disponible para responder a sus preguntas lo antes posible y le devolverá la llamada si no puede atenderle.
Atentamente,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Gracias David
12 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus comentarios positivos! Nos alegra que nuestro servicio haya cumplido con sus expectativas. Su satisfacción es nuestra máxima prioridad y nos complace haberle brindado una experiencia agradable.
Transmitiremos sus comentarios a nuestro conserje, quien con gusto los revisará.
¡Esperamos verle pronto para futuras reservas!
Liam de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Me ha atendido muy bien y me han tenido…
Me ha atendido muy bien y me han tenido paciencia a la hora de responder mis dudas muchas gracias
12 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus comentarios positivos! Nos complace saber que nuestro servicio cumplió plenamente con sus expectativas. Su satisfacción es nuestra prioridad, y nos alegra haberla logrado.
¡Esperamos poder ayudarle de nuevo con sus futuras reservas!
Sophie de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Muy buena cocina y calidad del…
Muy buena cocina y calidad del producto
Estupenda presentación de los platos
Muy buen trato
Enrique estuvo muy amable y muy atento a nuestra mesa toda la noche
Una magnífica noche
12 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que quedó completamente satisfecho con nuestro servicio. Su satisfacción es muy importante para nosotros y nos complace haber cumplido con sus expectativas.
Transmitiremos sus comentarios a nuestro conserje, ¡quien estará encantado!
¡Esperamos tener el placer de atenderle nuevamente muy pronto!
Sophie de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
They charge for services never used. DO NOT USE'1
I have tried to book a restaurent in spain and was refused a table. Now i am being charged on my creditcard for services i never asked for or never used. Really poor business and a very bad way to trick people. DO NOT use this product
16 de julho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
Regarding the subscription:
Concimax offers you a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, travel, shows, and much more.
Our service starts with a 3-day trial period for €0.01, then continues with a monthly subscription. You can cancel at any time!
The subscription details are clearly stated on our website and are highlighted at each stage of the registration process, including a checkbox. We also send SMS messages and emails daily after you subscribe to remind you of our terms and conditions and introduce you to the service.
Regarding the reservation:
We are very sorry to hear that the restaurant did not receive your reservation, despite our best efforts to confirm it. We fully understand how frustrating and disruptive this situation may have been for you, and we sincerely apologize for any inconvenience this may have caused.
At Concimax, we are committed to ensuring that all your bookings are handled with the utmost care and efficiency. It appears that a communication error occurred in this particular case, and we are truly sorry. We understand the impact this may have on your plans, and we offer our sincerest apologies.
To resolve the issue with your booking, please contact us. We want to thoroughly investigate what happened and discuss possible solutions to rectify the situation for you and prevent it from happening again in the future.
Your satisfaction is our top priority, and we sincerely hope to have the opportunity to provide you with an even better experience with your future bookings. We thank you for your understanding and patience as we work to improve our services.
Sincerely,
Benoit from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Todo perfecto
10 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por tu amable reseña! Nos alegra saber que quedaste completamente satisfecho con nuestro servicio. Tu satisfacción es fundamental para nosotros y nos complace haber cumplido tus expectativas.
¡Esperamos verte pronto para futuras reservas!
Sophie de Concimast
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Muy buena respuesta y rápida
Muy buena respuesta y rápida
Muchas gracias
10 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por tu amable reseña! Nos alegra saber que quedaste completamente satisfecho con nuestro servicio. Tu satisfacción es fundamental para nosotros y nos complace haber cumplido tus expectativas.
¡Esperamos verte pronto para futuras reservas!
Sophie de Concimast
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.