sito truffa dopo aver fatto l’accesso per ricevere un taxi che non mi è stato mandato, ho ricevuto addebiti continui da 0,10 centesimi e un addebito da 49€ mai autorizzato o preavvisato. non c’è mod... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Non mi ero accorta che avevo accettato un periodo di prova a cui sarebbe seguito un abbonamento e oggi che ho visto l'addebito ho richiesto il rimborso che e stato confermato. Non era però così chiaro... Ver mais
A empresa respondeu
Il servizio non é chiaro ed é stato attivato senza consapevolezza chiamando un taxi in una citta straniera. Sono soddisfatto però da come é stata gestita la mia richiesta di annullamento dell'abboname... Ver mais
A empresa respondeu
CONCIMAX have completely SCAMMED me out of a total of £276.40 since 5th July after I supposedly signed up to a subscription whilst booking a taxi in Spain? They refunded £69 of this but have stoppe... Ver mais
A empresa respondeu
2,4
Ruim
139 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
La atención ha sido excelente al igual…
La atención ha sido excelente al igual que la comida
8 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que nuestro servicio cumplió con sus expectativas. Su satisfacción es nuestra prioridad y nos complace haberle brindado una experiencia positiva.
¡Esperamos volver a recibirle en futuras reservas!
Frédéric de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Es un servicio muy rapido
8 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que nuestro servicio cumplió con sus expectativas. Su satisfacción es nuestra prioridad y nos complace haberle brindado una experiencia positiva.
¡Esperamos volver a recibirle en futuras reservas!
Frédéric de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Salve,
Grazie mille per il suo feedback positivo! È un vero piacere sapere che il nostro servizio ha pienamente soddisfatto le sue aspettative. La sua soddisfazione è al centro della nostra missione e siamo lieti di esserci riusciti.
Non vediamo l'ora di assisterla nuovamente per le sue future prenotazioni!
Sophie di Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Absolute thieving scum bags
Absolute thieving scum bags. Misled into subscribing as was the only way to book a taxi in Ibiza. When I realised they charged me €69 I contacted them and they said it was only pending and wouldn’t be charged and assured me they had cancelled my subscription mistake. I was charged (it wasn’t pending at all) and am still being charged monthly. Now I’ve had to block and cancel my credit card and report these criminals to the authorities. Under no circumstances sign on to this company.
Why this deceptive criminal organisation hasn't been shut down is quite unbelievable.
12 de julho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
We understand your concerns regarding the €69 charge and the continuation of the subscription, and we sincerely regret the frustration this situation has caused.
We will resend your contact details and case to the appropriate service team so that they can review your case again in detail and get back to you as soon as possible.
Regarding the subscription, Concimax is designed to provide customers with a personal assistant available 7 days a week to help with bookings such as taxis, restaurants, hotels, travel, shows, and other services. Our service includes a 3-day trial period at €0.01, after which it continues as a monthly subscription that can be cancelled at any time. The subscription terms are displayed on our website at several stages of the registration process, including a checkbox intended to confirm the customer's consent. We also send SMS messages and emails after registration to reiterate the service and subscription conditions.
That said, we take your complaint seriously and will ensure that your individual case is reviewed again by the appropriate team. We apologise again for the delay and inconvenience and hope to be able to provide you with a clear resolution as soon as possible.
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Il s agit d une arnaque d une société…
Il s agit d une arnaque d une société qui, malgré l arrêt de l abonnement le 12 juillet a continué à me prélever ! Un vrai scandale
8 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Bonjour,
Nous sommes vraiment désolés que vous ayez eu une expérience négative. Nous prenons très au sérieux ce type d’accusation et souhaitons clarifier la situation.
Concimax est un service de conciergerie qui met à votre disposition un assistant personnel, disponible 7 jours sur 7, pour vous aider dans toutes vos réservations, y compris les restaurants. Ces informations sont clairement indiquées sur notre site web : la réservation se fait sous réserve de la confirmation du restaurant. En aucun cas, nous ne prétendons être le restaurant lui-même, et notre objectif est de vous simplifier la vie en vous offrant un service personnalisé.
Notre service commence par une période d’essai de 3 jours à 0,01€ puis se poursuit avec un abonnement mensuel annulable à tout moment !
Les détails de l’abonnement sont clairement mentionnés sur notre site web à plusieurs reprises, de manière claire et avec, notamment, une case à cocher pour confirmer votre consentement. De plus, pour éviter toute confusion, nous envoyons des SMS et des emails dès l’inscription pour rappeler nos conditions et présenter le service.
Cependant, pas d’inquiétude notre abonnement est annulable à tout moment. Afin de pouvoir retrouver votre compte et procéder au désabonnement, merci de bien vouloir nous joindre par email.
Votre satisfaction est notre priorité, et nous espérons pouvoir regagner votre confiance.
Cordialement,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Read the small print
I just booked a table for a restaurant and suddenly was subjected to subscription fees of £69 that I didn’t know I had signed up for. Be wary.
However, I was contacted by David last week who has now refunded my subscription
30 de junho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
We are truly sorry you had a negative experience. We take this type of complaint very seriously and would like to clarify the situation.
Concimax is a concierge service that provides you with a personal assistant, available 7 days a week, to help you with all your reservations, including restaurants. This information is clearly stated on our website: reservations are subject to confirmation from the restaurant. We do not claim to be the restaurant itself, and our goal is to simplify your life by offering you a personalized service.
Our service begins with a 3-day trial period for €0.01, followed by a monthly subscription that can be canceled at any time!
The subscription details are clearly stated on our website several times, including a checkbox to confirm your consent. Furthermore, to avoid any confusion, we send SMS messages and emails upon registration to remind you of our terms and conditions and explain the service.
However, don't worry, your subscription can be cancelled at any time. To access your account and unsubscribe, please contact us by email.
Your satisfaction is our priority, and we hope to regain your trust.
Sincerely,
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Scam artists charging £59 for a taxi…
Scam artists charging £59 for a taxi you never receive. Dont sign up to them
30 de julho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
Regarding the subscription:
Concimax offers you a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, travel, shows, and much more.
Our service starts with a 3-day trial period for €0.01, then continues with a monthly subscription. You can cancel at any time!
The subscription details are clearly stated on our website and are highlighted at each stage of the registration process, including a checkbox. We also send SMS messages and emails daily after you subscribe to remind you of our terms and conditions and introduce you to the service.
Regarding the taxi ride:
We are sincerely sorry to hear that we were unable to fulfill your taxi request. We understand how frustrating this must have been for you.
At Book Ici, we strive to find the best solutions for our clients, but it's important to note that, as stated on our website, our service consists of searching for an available taxi for you. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request, depending on the time and location.
In cases where no taxi is available, one of our concierges will contact you as soon as possible to offer an alternative. We sincerely regret that this wasn't possible this time, and we want to assure you that we take your feedback very seriously to improve our service.
However, don't worry, your subscription can be canceled at any time. To access your account and unsubscribe, please contact us by email.
Your satisfaction is paramount to us, and we hope you will give us the opportunity to offer you an even better experience in the future.
Sincerely,
Benoit from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Total scam
Total scam. Do not use it! Got charged for a subscription fee they refused to cancel
7 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
We apologize for the delayed response and for the negative experience you encountered.
This may have been an error or misunderstanding regarding the cancellation of your subscription, as our terms and conditions state that subscriptions can be canceled at any time.
We will forward your request to the relevant department so they can review your case. Our customer service team will contact you to provide further details and verify your situation.
We would also like to clarify that our service begins with a 3-day trial period at €0.01, followed by a monthly subscription, which can be canceled at any time. The subscription terms are detailed on our website and reiterated at various stages of the registration process, including via a checkbox. SMS messages and emails are also sent after subscription to remind you of the terms and conditions and explain the service.
We sincerely apologize for the inconvenience and hope to resolve your situation quickly.
Sincerely,
Benoit from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Bonjour,
Un grand merci pour vos mots bienveillants ! Nous sommes enchantés d'apprendre que vous avez été pleinement satisfait par notre service. Votre satisfaction nous tient à cœur, et nous sommes heureux d'avoir répondu à vos attentes.
Nous transmettons à notre concierge votre retour qui lui fera extrêmement plaisir!
Nous espérons avoir le plaisir de vous servir à nouveau très bientôt !
Sophie de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Calidad y buen servicio
6 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
¡Muchísimas gracias por sus amables palabras! Nos alegra saber que quedó completamente satisfecho con nuestro servicio. Su satisfacción es muy importante para nosotros y nos complace haber cumplido con sus expectativas.
Transmitiremos sus comentarios a nuestro conserje, ¡quien estará encantado!
¡Esperamos tener el placer de atenderle nuevamente muy pronto!
Sophie de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Estafa
Estafa. Me cargan 0.10 en la tarjeta por hacer una reserva en un restaurante que no admite reservas online
6 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Respecto a la suscripción:
Concimax te ofrece un asistente personal disponible los 7 días de la semana para ayudarte con todas tus reservas: restaurantes, taxis, hoteles, viajes, espectáculos y mucho más.
Nuestro servicio comienza con un periodo de prueba de 3 días por 0,01 €, seguido de una suscripción mensual. ¡Puedes cancelar cuando quieras!
Los detalles de la suscripción se explican claramente en nuestra página web y se destacan en cada etapa del proceso de registro, incluyendo una casilla de verificación. Además, te enviamos mensajes SMS y correos electrónicos diariamente después de que te suscribas para recordarte nuestros términos y condiciones y presentarte el servicio.
Respecto a la reserva:
Lamentamos mucho que el restaurante no haya recibido tu reserva, a pesar de nuestros esfuerzos por confirmarla. Entendemos perfectamente lo frustrante y molesto que esto puede haber sido para ti, y te pedimos disculpas sinceramente por cualquier inconveniente que esto te haya causado.
En Concimax, nos comprometemos a garantizar que todas tus reservas se gestionen con el máximo cuidado y eficiencia. Parece que se produjo un error de comunicación en este caso particular, y lo lamentamos profundamente. Entendemos cómo esto puede afectar sus planes y le ofrecemos nuestras más sinceras disculpas.
Para resolver el problema con su reserva, póngase en contacto con nosotros. Queremos investigar a fondo lo sucedido y analizar posibles soluciones para corregir la situación y evitar que vuelva a ocurrir en el futuro.
Su satisfacción es nuestra máxima prioridad y esperamos sinceramente tener la oportunidad de brindarle una experiencia aún mejor en sus futuras reservas. Le agradecemos su comprensión y paciencia mientras trabajamos para mejorar nuestros servicios.
Atentamente,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
This company is a dangerous scam
If I could give zero stars, I would. They take advantage of people at their most vulnerable when desperate for taxis etc. They ask for a £0.01 holding fee then charge £69 for an annual concierge service.
They claim this is non-refundable but their website clearly states that, in accordance with the rules applicable to distant contracts, the consumer customer has a period of fourteen (14) days from subscription to exercise the right of withdrawal, whether for the Concierge service or the Magazine.
The right of withdrawal may be exercised by means of a clear and unambiguous statement sent from the customer account area, by email or by means of the standard withdrawal form where it is made available.
Send this clear and unambiguous statement via email then call +44 20 8097 0398 and insist you are refunded immediately in accordance with these terms and conditions and your legal rights as a distant consumer.
They agreed to a refund but this didn’t need to happen as luckily my bank blocked this fraudulent activity.
30 de julho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
We are deeply sorry to hear that the restaurant did not receive your reservation, despite our best efforts to confirm it. We fully understand how frustrating and disruptive this situation must have been for you, and we sincerely apologize for any inconvenience this may have caused.
At Concimax, we are committed to ensuring that all your reservations are handled with the utmost care and efficiency. It appears that a communication error occurred in this particular case, and we are truly sorry. We understand the impact this may have on your plans, and we offer you our sincerest apologies.
Your satisfaction is our top priority, and we sincerely hope to have the opportunity to provide you with a better experience with your future reservations. We thank you for your understanding and patience as we work to improve our services.
Sincerely,
Benoit from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
It’s a complete scam
It’s a complete scam, stay away from them with immediate effect
5 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
We sincerely apologize for any confusion regarding our concierge service.
Concimax aims to provide you with a personal assistant, available 7 days a week, to help you with all your bookings: taxis, restaurants, hotels, travel, shows, and more, according to your needs.
Every day, we help our clients by reducing the time they spend making reservations and offering advice to simplify their daily lives.
We offer a 3-day trial period for €0.01, before you commit to a monthly subscription, which you can cancel at any time!
Subscription details are clearly and repeatedly stated on our website, including a checkbox to ensure your consent. Furthermore, to avoid any confusion, we send SMS messages and emails immediately upon registration to reiterate our terms and conditions and services.
However, rest assured, your subscription can be cancelled at any time. To access your account and unsubscribe, please contact us.
Our customer service team will be happy to answer your questions as soon as possible and will call you back if they are unavailable.
Sincerely,
Nora from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Attention ARNAQUE
Attention ARNAQUE ! Vous voulez réserver un restaurant et vous pensez arriver sur son site ; vous rentrez vos données de réservation et la 1/ on vous prélève 0,10 cts 2/ on vous abonne automatiquement à un « service de conciergerie « sans vous demander votre avis 3/ comme par hasard vous n’avez pas de table libre : et pour cause, en appelant le restaurant ils m’ont dit qu’ils n’avaient jamais été contacté par concimax. Et bien sûr vous n’échangez qu’avec une IA !!! Pour accéder à un humain il faut remplir un formulaire long comme le bras ! PATHÉTIQUE
4 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Bonj*our,*
Nous sommes vraiment désolés que vous ayez eu une expérience négative. Nous prenons très au sérieux ce type d’accusation et souhaitons clarifier la situation.
Concimax est un service de conciergerie qui met à votre disposition un assistant personnel, disponible 7 jours sur 7, pour vous aider dans toutes vos réservations, y compris les restaurants. Ces informations sont clairement indiquées sur notre site web : la réservation se fait sous réserve de la confirmation du restaurant. En aucun cas, nous ne prétendons être le restaurant lui-même, et notre objectif est de vous simplifier la vie en vous offrant un service personnalisé.
Notre service commence par une période d’essai de 3 jours à 0,01€ puis se poursuit avec un abonnement mensuel annulable à tout moment !
Les détails de l’abonnement sont clairement mentionnés sur notre site web à plusieurs reprises, de manière claire et avec, notamment, une case à cocher pour confirmer votre consentement. De plus, pour éviter toute confusion, nous envoyons des SMS et des emails dès l’inscription pour rappeler nos conditions et présenter le service.
Cependant, pas d’inquiétude notre abonnement est annulable à tout moment. Afin de pouvoir retrouver votre compte et procéder au désabonnement, merci de bien vouloir nous joindre par email.
Votre satisfaction est notre priorité, et nous espérons pouvoir regagner votre confiance.
Cordialement,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Son unos sinvergüenzas
Son unos sinvergüenzas, me han hecho cancelar mi tarjeta. Afortunadamente solo me han cargado 0,3 a pesar de que repetidamente me habían confirmado por escrito que no recibiría mas cargos. No les faciliten su numero de tarjeta.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Lamentamos esta situación y comprendemos su descontento con el cargo.
Remitiremos su solicitud al departamento correspondiente para que revisen su expediente y le proporcionen las explicaciones necesarias. Nuestro equipo se pondrá en contacto con usted lo antes posible.
Gracias por su paciencia y no dude en contactarnos si tiene alguna otra pregunta.
Atentamente,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
SCAM
SCAM
Same story as others when trying to book a taxi in an emergency situation. My son with disabilities was not able to continue our journey and had to return home.
Did not receive any sms from Concimax and all the emails went into spam.
Asked for subscription fee back within 5 days, as I was not willing to subscribe to anything, nor was aware of this. Did not get money back!
Update 12 August - got the money back.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hello,
Thank you for your feedback and for updating your review from August 12th.
We are pleased that your refund has finally been processed and thank you for taking the time to clarify this. This update is important because it also demonstrates that our subscription is indeed cancellable and that requests are being handled by our relevant department.
Concimax is not a taxi booking service: it is a concierge service available 24/7, designed to help its members make various online reservations, including for restaurants, taxis, hotels, travel, shows, and other services.
We sincerely regret the difficulties you experienced and hope that this update will also help our future customers better understand how our service works.
Thank you again for your feedback.
Sincerely,
Benoit from Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Grosse arnaque
Grosse arnaque !!!
J'ai appelé un taxi via leur site depuis je suis debitee de 69 euros/mois...
Ils disent qu'ils remboursent mais rien !!!
Attention !!!
Obligee de faire opposition et de changer de CB
14 de junho de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Bonjour,
Concernant l’abonnement :
Concimax vous offre un assistant personnel disponible 7 jours sur 7 pour vous aider avec toutes vos réservations : restaurants, taxis, hôtels, voyages, spectacles, et bien plus encore.
Notre service commence par une période d’essai de 3 jours à 0,01€, puis se poursuit avec un abonnement mensuel. Vous pouvez annuler à tout moment !
Les détails de l’abonnement sont clairement indiqués sur notre site web et sont mis en avant à chaque étape du processus d'inscription, avec notamment une case à cocher. Nous envoyons également des SMS et des emails chaque jour suivant votre abonnement pour vous rappeler nos conditions et vous présenter le service.
Chez Book Ici, nous mettons tout en œuvre pour trouver les meilleures solutions pour nos clients, mais il est important de noter que, comme indiqué sur notre site, notre service consiste à rechercher un taxi disponible pour vous. Malheureusement, nous ne pouvons pas garantir qu’un taxi soit toujours disponible au moment de votre demande, selon l’heure et la localisation.
Dans les cas où aucun taxi n'est disponible, un de nos concierges vous contacte au plus vite pour vous proposer une alternative. Nous regrettons sincèrement que cela n'ait pas été possible cette fois-ci, et nous tenons à vous assurer que nous prenons votre retour très au sérieux pour améliorer notre service.
Cependant, pas d’inquiétude notre abonnement est annulable à tout moment. Afin de pouvoir retrouver votre compte et procéder au désabonnement, merci de bien vouloir nous joindre par email.
Votre satisfaction est primordiale pour nous, et nous espérons que vous nous donnerez l'opportunité de vous offrir une meilleure expérience à l'avenir.
Cordialement,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Bonjour,
Un grand merci pour votre gentil commentaire ! Nous sommes ravis de savoir que notre service vous a pleinement satisfait. Votre satisfaction est essentielle pour nous, et nous sommes heureux d'avoir répondu à vos attentes.
Nous espérons vous revoir très bientôt pour de nouvelles réservations !
Sophie de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Una estafa reserve un restaurante me…
Una estafa reserve un restaurante me cobraron 0,25 y al cabo de un mes 39 euros por nada, porque ni siquiera hicieron la reserva
2 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Lamentamos sinceramente cualquier confusión respecto a nuestro servicio de conserjería.
Concimax tiene como objetivo brindarle un asistente personal, disponible los 7 días de la semana, para ayudarle con todas sus reservas: taxis, restaurantes, hoteles, viajes, espectáculos y más, según sus necesidades.
Cada día, ayudamos a nuestros clientes a reducir el tiempo que dedican a hacer reservas y les ofrecemos consejos para simplificar su día a día.
Ofrecemos un periodo de prueba de 3 días por solo 0,01 €, antes de que se suscriba mensualmente, ¡y puede cancelarlo cuando quiera!
Los detalles de la suscripción se explican de forma clara y reiterada en nuestra página web, incluyendo una casilla de verificación para confirmar su consentimiento. Además, para evitar confusiones, enviamos mensajes SMS y correos electrónicos inmediatamente después del registro para reiterar nuestros términos y condiciones y servicios.
No obstante, tenga la seguridad de que puede cancelar su suscripción en cualquier momento. Para acceder a su cuenta y darse de baja, póngase en contacto con nosotros.
Nuestro equipo de atención al cliente estará encantado de responder a sus preguntas lo antes posible y le devolverá la llamada si no está disponible.
Atentamente,
Nora de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Ladrones
Ladrones! Hice una reserva en un restaurante sin ser conocedor que me estaban dando de alta en concimax, cogen los datos de la tarjeta de credito con la que haces la reserva del restaurante, empiezan a cobrar 0,10€ en los dias posteriores argumentando que es la suscripcion, que es imposible dar de baja porque no te hacen caso, y al cabo de los dias te hacen un cargo de 49€. La unica solucion es anular la tarjeta y perder el dinero porque no puedes dar de baja el servicio.
ES UNA ESTAFA
2 de agosto de 2026
Avaliação não solicitada
Resposta da Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
Hola,
Lamentamos mucho que haya tenido una experiencia negativa. Nos tomamos muy en serio este tipo de quejas y nos gustaría aclarar la situación.
Concimax es un servicio de conserjería que le proporciona un asistente personal, disponible los 7 días de la semana, para ayudarle con todas sus reservas, incluidas las de restaurantes. Esta información se indica claramente en nuestra página web: las reservas están sujetas a confirmación por parte del restaurante. No pretendemos ser el restaurante en sí, y nuestro objetivo es simplificarle la vida ofreciéndole un servicio personalizado.
Nuestro servicio comienza con un periodo de prueba de 3 días por 0,01 €, seguido de una suscripción mensual que puede cancelar en cualquier momento.
Los detalles de la suscripción se explican claramente en nuestra página web en varias ocasiones, incluyendo una casilla para confirmar su consentimiento. Además, para evitar confusiones, le enviamos mensajes SMS y correos electrónicos al registrarse para recordarle nuestros términos y condiciones y explicarle el servicio.
No se preocupe, puede cancelar su suscripción en cualquier momento. Para acceder a su cuenta y darse de baja, póngase en contacto con nosotros por correo electrónico.
Su satisfacción es nuestra prioridad y esperamos recuperar su confianza.
Atentamente,
Benoit de Concimax
Email : contact@concimax.com
Réclamation : https://concimax.com/abonnement/
Chat : https://app.concimax.com/chat/secure?source=trustpilot
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