Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profan... Ver mais
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Veja o que dizem as avaliações
It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication
AVOID AT ALL COST. NO LENSES NO COMMUNICATION NO REFUND THESE PEOPLE NEED INVESTIGATION FOR FRAUD
This is a scam website operated by Distribution Point Limited, which is still trading from a virtual address in London. The only Director is a Mr Haseeb Hussain who also has business interests in t... Ver mais
Detalhes da empresa
Escrito pela empresa
ContactLenses-Direct.com is the UK's leading & most trusted online clear and colour contact lenses supplier. We're 100% dedicated to making your contact lens shopping experience easy and hassle free offering you great VALUE FOR MONEY.
Informações de contato
152-160, Kemp House, City Road, EC1V 2NX, London, Reino Unido
- cs@contactlenses-direct.com
- contactlenses-direct.com
1,3
Muito Ruim
451 avaliações
Sem histórico de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Total scam
Total scam, didn’t know why they bother as most people pay with PayPal or credit cards and you can just claim it back, just frustrating when you are waiting for lenses that will never arrive!!
5 de julho de 2022
Avaliação não solicitada
It had beem a long time from I paid for…
It had been about three week from I paid for the contact lenses this website but I still haven't gotten them， so I tried to call the number which appeared in the previous auto- replied email（Yes I have emailed them to ask the delivery but no live agent answered my email），the telephone was answered by an electronic sound that contains so much bad language and dirty words，unexpectedly the voice in the call admitted they are doing cheat money and they even feel pride of it. I have to say this is the most “fantastic”thing I ve ever met during online shopping. Although I got my money back after reported it to the bank，the fraud still at large.
5 de julho de 2022
Avaliação não solicitada
SCAM!!! Stay clear of the website
This is a scam website. I lost money to it but informed the bank who hopefully should be able to recoup it back for me. Hope they catch the cowards behind this.
5 de julho de 2022
Avaliação não solicitada
Also been scammed
Also been scammed. DO NOT BUY FROM HERE. Pretty sure they have also sold my email details as receiving loads of spam emails into my inbox 🖕🖕🖕
4 de julho de 2022
Avaliação não solicitada
SCAM!
SCAM!! Paid for items and did not receive them. Thank god i paid with credit card. Emailed them and get no reply!
4 de julho de 2022
Avaliação não solicitada
Scam site
Scam site. Haven't received goods or refund, have emailed them to only to receive a generic reply with a phone number that if you call it basically admits you've been scammed but not very politely! 020 4505 4006. Why this company is not being investigated I'll never know!! DO NOT BUY FROM THIS WEBSITE OR COMPANY!!!!!
4 de julho de 2022
Avaliação não solicitada
Don’t order
Don’t order! You probably never receive your package. Very disappointed!
4 de julho de 2022
Avaliação não solicitada
Still waiting for any kind of contact…
Still waiting for any kind of contact from them. Paid for 2 day delivery and its now been 2 weeks. No info on SHOP for tracking. Appalling company. Starting to think they're a scam outfit.
4 de julho de 2022
SCAM
As with everyone else, I believe this is a SCAM website. The 5* reviews are either fake, or they have got it mixed up with contactlenses-direct.co.uk. This SCAM one is .com!
4 de julho de 2022
Avaliação não solicitada
It’s a scam
It’s a scam. I’ve got my money back and reported them to the Police. Didn’t get contacts and rang a number on their customer service email which said ‘we’ve f**cked you, there’s no contacts’ etc etc. No idea how this hasn’t been shut down yet!
4 de julho de 2022
Avaliação não solicitada
SCAM - requested charge back from bank
Ordered on 24th May, never received. The tracking still says 'sent to royal mail' but nothing since. I've tried to contact the company (only email address provided) but had no response.
I have called my bank and requested a charge back which they are now pursuing.
If you have been scammed by this company I would highly recommend contacting your bank/credit card issuer to request a charge back.
3 de julho de 2022
Avaliação não solicitada
Like every one else I have been scammed…
Like every one else I have been scammed by this Website. I thought id be able to get my money back as I paid through Klarna but they have been most unhelpful and claim that thier Websites are verified and they have had no other complains about this!!!
3 de julho de 2022
Avaliação não solicitada
SCAMMMMMMMM!
Ordered £121 worth of contacts. Paid for express delivery. No contacts despite several emails. No contacts. Finally on one of their auto sent email there was fax number 020 4505 4006 which confirms they are not selling contacts and that it was a scam!!!
3 de julho de 2022
Avaliação não solicitada
Zero stars
Zero stars, same experience as everyone else below.
2 de julho de 2022
Avaliação não solicitada
Do not order from this company
Do not order from this company. They do not send th goods and never reply to emails.
2 de julho de 2022
Avaliação não solicitada
SCAM! DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE! This is a scam and I have reported to Trading Standards. If you call the number at the bottom of their automated customer services email, the message confirms that they have scammed you.
2 de julho de 2022
Avaliação não solicitada
Avoid avoid avoid!
Made the same mistake as so many others by not checking this company first! Items clearly not being sent, the voicemail has an abusive message on it. My advice is to call your bank (I paid via debit and been told they have to wait 30 days before attempting anything further) or if you’ve paid via klarna or PayPal it might be easier to get it back via dispute through them! Disgusting company!!!
2 de julho de 2022
Avaliação não solicitada
It’s a fraud
It’s a fraud. I have reported this website at the police. Never order from them it’s a SCAM
2 de julho de 2022
Avaliação não solicitada
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