Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profan... Ver mais
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Veja o que dizem as avaliações
It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication
AVOID AT ALL COST. NO LENSES NO COMMUNICATION NO REFUND THESE PEOPLE NEED INVESTIGATION FOR FRAUD
This is a scam website operated by Distribution Point Limited, which is still trading from a virtual address in London. The only Director is a Mr Haseeb Hussain who also has business interests in t... Ver mais
Detalhes da empresa
Escrito pela empresa
ContactLenses-Direct.com is the UK's leading & most trusted online clear and colour contact lenses supplier. We're 100% dedicated to making your contact lens shopping experience easy and hassle free offering you great VALUE FOR MONEY.
Informações de contato
152-160, Kemp House, City Road, EC1V 2NX, London, Reino Unido
- cs@contactlenses-direct.com
- contactlenses-direct.com
1,3
Muito Ruim
451 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scam do not buy from
Scam do not buy from
This company, I have just been scammed big time
2 de julho de 2022
Avaliação não solicitada
SCAM!
SCAM!! Never received my lenses and they do not respond to emails. Do not use them.
1 de julho de 2022
Avaliação não solicitada
I still haven't received my item and I…
I still haven't received my item and I email twice with no response and there's no way to track my item
1 de julho de 2022
Scam Alert
Scam, Avoid at all cost. Police should really look into this. Just listen to the voicemail on the contact number 02045054006. It's appalling, basically telling us we got scammed. The parent company is Distribution Point Limited and the owner is a guy named Hasseeb Hussain. Hopefully, the police will do something.
1 de julho de 2022
Avaliação não solicitada
Never received contact lenses
Never received contact lenses. 4 times of contacting customer service and no response. Plus I paid for express delivery. Not happy, avoid buying from here.
1 de julho de 2022
THIS COMPANY IS A SCAM
Thankfully i used KLARNA so they didn’t take any money from me however this company is a SCAM AND DOESNT EXIST DO NOT
USE!!!
I initially thought that there were problems with my delivery so i tried to contact them through email multiple times but had no response. Therefore I tried calling as i’ve spent nearly £200 on contact lenses so I urgently needed to know where my delivery is. I called the number that was on their email and I was astonished by their voicemail. It said the following “there is no such thing as contact lenses direct, you got fu****g scammed…” IF YOU WANT TO KEEP YOUR MONEY DO NOT USE.
1 de julho de 2022
Avaliação não solicitada
Slow delivery
Order placed 7 days ago and it hasn’t even been despatched yet. Email sent yet to receive a response
1 de julho de 2022
SCAM AVOID THEM…
I ordered lenses over a month ago and have had nothing, no one has responded to emails and this is an absolute scam.
1 de julho de 2022
Avaliação não solicitada
Avoid! Scam!
Still haven’t rechecked a reply to my numerous emails, still haven’t received my lenses or had an update or reply to my concern over this.
I think this site is a scam and to avoid at all costs.
I have asked for a refund but again no reply to this.
Avoid this site! Do not be drawn in by the prices.
1 de julho de 2022
DO NOT USE
Shame I had to give one star to be able to review as it would definitely be a minus if I had the chance. Same as most I can see on here. Ordered £60 worth of lenses with 1 business day delivery. Expected them Monday as I ordered late Thursday. Nothing had arrived so I emailed and I got an automated reply which included a contact number. Unfortunately that went to an answerphone which was full so wouldn’t accept new messages. Have reported to my bank so hope I can be refunded.
30 de junho de 2022
Avaliação não solicitada
Avoid !
Avoid !! DO NOT USE
Wish I had read the reviews first ! I ordered a month ago and had no response to my emails , I am now having to claim through my bank as a chargeback on my Mastercard
Will never ever use and am going to try and shame them on social media - what a scam !
30 de junho de 2022
Avaliação não solicitada
SCAM
Never received my order and will not reply to emails
AVOID BUYING FROM THIS COMPANY
30 de junho de 2022
Avaliação não solicitada
Avoid avoid avoid!!
Absolute scam! Over a month and still no order! Called their contact number snd voicmail messages says “going to ***k you up”! Avoid at all costs!!
30 de junho de 2022
Avaliação não solicitada
Scam website do not order
Scam website do not order - will get a chargeback
30 de junho de 2022
Avaliação não solicitada
Worst company ever !!
Worst company ever !!! Made my order on 10.6.22 still no order. Would never use them again. I went to another company and I got my order then next day.
30 de junho de 2022
Avaliação não solicitada
I payed for rushed delivery and it’s…
I payed for rushed delivery and it’s still not shown up 5 days later. I’ve emailed numerous times and still no reply. Do not recommend.
30 de junho de 2022
Avaliação não solicitada
AVOID AT ALL COSTS
AVOID AT ALL COSTS
Having ordered contact lenses from this company a couple of months ago - at half the high street price - I decided to order some daily lenses. The money was taken from my card straight away but a month and over later I am still waiting for my contact lenses to arrive.
Despite frequent emails I have received no response and now y email address is 'not recognised' despite them still sending me daily emails!!! Don't use this company.
I have tried calling them EVERY DAY since the beg of June and get the usual 'leave a message' response but they never reply to calls.
I won't use again - there are more conscientious contact lens suppliers out there - STEER CLEAR!
Marie
30 de junho de 2022
Avaliação não solicitada
AVOID
Doesn't deserve any stars at all. Take your money and don't provide the goods! Absolute joke.
29 de junho de 2022
Avaliação não solicitada
AVOID AT ALL COST!!!!
AVOID AT ALL COST! Thieves who take your money and deliver no goods.....despite numerous attempts to contact them. Thankfully I got my money back through my bank.
DO NOT USE THESE SCAMMERS!
28 de junho de 2022
Avaliação não solicitada
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