Fabulous support from Kelsey who helped me select the correct size (55cm) pendant lampshade with a suitable colour lining plus the light fitting and globe bulb. My emails over a week or more with sev... Ver mais
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Veja o que dizem as avaliações
Giving private members club vibes. I wanted a pair of teal statement lampshades to tone in with my new teal/leaf living room decor. These lampshades fit the brief perfectly. I have purchased statement... Ver mais
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Lovely shop, carries lovely individual pieces that you won’t see everywhere. Great staff, knowledgeable and helpful. Happy to get items from Edinburgh store for you to look at, no obligation to purch... Ver mais
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I found their physical shop in Glasgow which is really lovely and filled with interesting and well presented lighting though I didn’t buy anything that day. Later in searching for a gift I looked... Ver mais
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Detalhes da empresa
Escrito pela empresa
Cotterell & Co - Providing high quality lighting, lamp shades, bespoke lighting, furniture, mirrors, homewares & gifts since 1952.
Informações de contato
Carnoustie Place 28-30, G5 8PH, Glasgow, Reino Unido
- 01414295648
- hello@cotterellandco.com
- cotterellandco.com
4,7
Excelente
469 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful exactly as described 👏
6 de janeiro de 2023
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave such a positive review, it is greatly appreciated.
We look forward to assisting you again in the future.
Kind regards,
Cotterell & Co.
Wonderful lamp base.
Wonderful lamp base.
Delivered quickly and very carefully wrapped
We’re thrilled with it
8 de janeiro de 2023
Resposta da Cotterell & Co
Hi there,
Thankyou very much for taking the time to leave us a 5 star review.
We greatly appreciate it.
We are very pleased you like your new lamp, we hope to be able to assist you again in the future.
kind regards,
Cotterell & Co
Perfect light and amazing customer service
Perfect light, really helpful and quick customer service when I had made a mistake on my order. Delivery was really fast, will definitely buy from them again
4 de janeiro de 2023
Resposta da Cotterell & Co
Hi there,
Thankyou very much for taking the time to leave us a 5 star review.
We greatly appreciate the high praise!
So glad our service was well received, we hope to be able to assist you again in the future.
kind regards,
Cotterell & Co
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave such a positive review, it is greatly appreciated.
We are delighted your new product and our delivery service was well received. We look forward to assisting you again in the future.
Kind regards,
Cotterell & Co.
Fantastic service when dealing with the…
Fantastic service when dealing with the shop directly (Glasgow). online is ok but out of date website with regards to stock levels and communication was zero.
23 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for leaving us a five star review, it is greatly apricated, especially considering the disappointment with stock levels and communication.
Glad our staff at Glasgow made up for it - We hope you like your new lamps and we hope to be able to assist you again in the future.
kind regards,
Nathan.
Receipt and delivery of s track light
I required a new kitchen track lighting unit . The website had several choices. Perhhaps it was good luck, but there was a black one which was my preference. It arrived within 48 hours, It was very well packaged. My local electician popped in , checked that all parts were present, and within 30 minutes the light was fitted.
16 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave such a positive review, it is greatly appreciated.
We are delighted our selection was to satisfaction, the one you chose is a favourite of mine too. We look forward to assisting you again in the future.
Kind regards,
Cotterell & Co.
Very good company
Very good company, my order was dealt with very quickly and I was kept informed of the progress of my order all the way through. Would definitely recommend.
19 de dezembro de 2022
Resposta da Cotterell & Co
Hi there,
Thankyou very much for taking the time to leave us a 5 star review.
We greatly appreciate the high praise!
So glad our service was well received, we hope to be able to assist you again in the future.
kind regards,
Cotterell & Co
So helpful and went out of their way to…
So helpful and went out of their way to get me the vase for my daughter!
Jean Edwards
24 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
You are so very welcome, it was an absolute pleasure to help you out.
Thankyou so much for taking the time to leave us such a positive review. I hope your daughter likes her new vase!
Kind regards,
Cotterell & Co
Quality products fabulous service
22 de dezembro de 2022
Avaliação não solicitada
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave such a positive review, it is greatly appreciated.
We are delighted our products and service left such an impression. We look forward to assisting you again in the future.
Kind regards,
Cotterell & Co.
Excellent customer service
My order was delayed slightly due to various issues (predominantly strikes!).However when I contacted Cotterell return correspondence was quick and professional. Having a contact name was reassuring and I found customer services easy to locate and access.
21 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for leaving us a 5 star review, it really does mean a lot. We are glad that despite those unfortunate delays, you still had a positive experience with us. We do hope we can continue to assist you again in the future.
Kind regards,
Cotterell & Co.
Excellent prompt communication and…
Excellent prompt communication and customer service
6 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave us a 5 star review, it is greatly appreciated.
We are delighted to hear you had such a positive experience with our customer service. We do hope you like your new item and we look forward to assisting you again in the future.
Kind regards,
Cotterell & Co.
super fast delivery and amazing…
super fast delivery and amazing packaging - thank you love the new tray
20 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for leaving us such a positive review, it really does mean a lot to us. Glad you are pleased with your purchase and that we could get your tray to you in such good time.
Kind regards,
Cotterell & Co
Amazing service and lovely lamp
Amazingly the lamp arrived within 24 hours of order inspite of blizzards and postal strikes!
It’s a fabulous lamp and value for money as I’ve seen it for £20 more on another site
Thanks 🎄
14 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for leaving us such a positive review, it really does mean a lot to us. Glad we could get that awesome lamp to you in such good time.
It is one of our favourite ranges here, we are proud to be able to offer it at such a price.
Kind regards,
Cotterell & Co.
2nd lamp being brought as gift. First has stood the test of time
Speedy, well packed, high quality.
16 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thank you very much for taking the time to leave a 5 star review, we really appreciate you doing so.
We are glad to hear our services were to satisfaction, it means a lot that you are so pleased with your prior lamp you got another as a gift; we look forward to assisting you again in the future.
Kind regards,
Cotterell & Co
loved the wall clock which was well…
loved the wall clock which was well made and unusual
12 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for leaving us such a positive review, it really does mean a lot to us.
We are delighted to hear that you love your new clock. We do hope we can continue to assist you again in the future.
Kind regards,
Cotterell & Co.
Staff were so friendly and helpful.
Staff were so friendly and helpful. Too many amazing choices and they guided us through to make a decision. Thanks
10 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave such a glowing review, it is greatly appreciated.
We are delighted to hear you had such a positive experience with us. We do hope you love your new item and we look forward to assisting you again in the future.
Kind regards,
Cotterell & Co.
A super selection of lights to choose…
A super selection of lights to choose from. An easy to use website. Quick delivery. Overall excellent service. Now have the new light installed and love it. Thanks
24 de novembro de 2022
Avaliação não solicitada
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave us such a positive review, it is greatly appreciated.
It is always such a joy to hear that our products are so well received, so thankyou for that.
Kind regards,
Nathan.
Fantastic service
Fantastic service ordered Monday - arrived Wednesday! Beautiful item so happy. Thank you
7 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for leaving us such a positive review, it really does mean a lot to us. Glad we could get that base to you in such good time. We do hope we can continue to assist you again in the future.
Kind regards,
Nathan.
Really pleased with the lampshade
Really pleased with the lampshade. Quality material, well made, perfect
7 de dezembro de 2022
Resposta da Cotterell & Co
Hello there,
Thankyou for taking the time to leave us such a positive review, it is greatly appreciated. We are very pleased you are happy with your new shade, we take great pride in those.
Kind regards,
Nathan.
Item was damaged after delivery
Item was damaged after delivery. Now uplifted for replacement
2 de dezembro de 2022
Resposta da Cotterell & Co
Hi there,
Our sincerest of apologies for your negative experience. We are endeavouring to rectify this by having collected the unit ourselves and to drop off a new thoroughly checked and protected one at a time convenient to you.
Please let us know if there is anything else we could do to improve by contacting hello@cotterellandco.com
Kind regards,
Nathan
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