Called after doing an energy compare and covaU was up the top. Being a Sunday night we didnt think we would get through but within 2 minutes we were taking to a lovely customer service person called... Ver mais
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Veja o que dizem as avaliações
Good customers service. Fast response for any requests. You not have to waiting on the phone to contact CovaU customers services for enquiries (compares other like banks, government ets). Also they... Ver mais
I rang today to upsell update my personal details and enquire about and improved plan mentioned in my last statement with a reduced cost. My call was well received and the details were updated immedia... Ver mais
Really simple process. I was sick and tired of being stitched up with my current electricity provider. After searching for a better deal on the internet, found this CovaU Energy provider with a grea... Ver mais
Detalhes da empresa
Sobre CovaU Energy
Escrito pela empresa
CovaU Energy is a top-rated energy provider in Australia. We provide competitive electricity and gas plans in NSW, VIC, QLD, TAS, ACT, and SA.
- Low Rates, More Savings
- No Lock-in Contract
- 24/7 Customer Support
- Rewards from Over 4,500 Business Partners
Informações de contato
Suite 05, Level 29, 225 George Street, 2000, Sydney, Austrália
- 1300 689 866
- support@covau.com.au
- covau.com.au
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Superb service
Yes indeed - A very positive/fruitful conversation. The two issues at hand were completely resolved.
Both in the same conversation.
I thank the CovaU Energy team with a high 5.
Keep up the excellent customer interaction.
Happy with covau gas and electricity
Happy with covau gas and electricity, affordable and reliable
The problem was sorted
The problem was sorted. A slight delay because I was not initially asked for my BSB. Otherwisw excellent service.
good service
Easy to transfer and set up
Easy to transfer and set up. Good customer service~!
Great customer service
Great customer service
Good Service …
Was able to provide the information promptly.Good service
I have been with them a long time and…
I have been with them a long time and had no reason to call them, so must be good! Thanks
Jelly was very helpful
Jelly was very helpful. Satisfied my enquires in a courteous and professional manner.
Excellent service 👍🏻
Great service
I found that the service representative AT COVAU to be helpful and very professional and he answered my query so very happy to continue using them
Grace quickly helped with the account…
Grace quickly helped with the account changes and also, explained how billing works perfectly.
Customer Service
The customer service person, Grace, was very helpful
Very helpful and professional phone support
Very helpful and professional phone support person was great to deal with.
Easy transition to CovaU.
Aushmeare (customer service) was very helpful in connecting me for my gas and electricity and for finding another electricity account for which I could not find the bill. I now have all of my energy bills in the one account. Highly recommend CovaU for ease of connection and Aushmeare for his customer service skills, patience and helpfulness.
Very pleasant experience
The support person has been very polite and extremely helpful in adding my wife's name as a secondary contact person.
However, I did highlight to him that the website would not allow me to update her contact details myself.
I also informed him that when I contacted CovaU on 1300 689 866, I entered my Account Number and my Mobile Number, but the system tells me that my Mobile Number is not valid (but Aushmeare could confirm that it is correct in your system records).
I am with CovaU and having great…
I am with CovaU and having great experience so far including their prices amd customer service as well.
Guillia was great
Guillia was great! She helped me for a long time and was really patient and thorough.
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