Absolutely terrible. Ordered necklace with a photo of my late dog. Never arrived. Tried to contact them 3 times and no response until I left a negative response on Facebook. They stated the parc... Ver mais
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Veja o que dizem as avaliações
On Feb 28, 2026, I placed a order for 2 rings, a pair of earrings and an adjustable bracelet. On March 16th, I received one of the rings and 2 free gifts. I have sent several emails inquiring about th... Ver mais
Ich habe zum zweiten Mal bestellt und war wirklich sehr zufrieden bei der ersten Bestellung. Diesmal war es aber leider etwas enttäuschend. Erst nach zwei Kontaktaufnahmen und Nachfragen wurde die Bes... Ver mais
The quality and what you receive is beautiful, no complaints. The detail is great and the process is easy to complete. Only downside is the processing and delivery takes so long. If you want something... Ver mais
Detalhes da empresa
Escrito pela empresa
Custom Paw Jewelry creates custom jewelry pieces. Losing your pet is one of the toughest events to go through and no matter what we do, we cannot avoid it. Our mission is to create a Forever Memory, a way to remember them after they are gone. A unique piece that you can carry with you everywhere you go so that they could always have a spot in our memories.
Informações de contato
Tallinn, Estônia
- info@custompawjewelry.com
- custompawjewelry.com
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Easy to order and a beautiful keep…
Easy to order and a beautiful keep sake.
Arrived in a reasonable time and will be kept forever. Thank you.
Excellent service
Ordered a paw print necklace for my husband as his dog is now 11 years old and means the world to him. Received the necklace not too long ago and it looks amazing! My husband loved it!
The charms are perfect
The charms are perfect, perfect replicas of my baby’s paw prints
The $300 Bracelet I Purchased Is Junk
The $300 bracelet I purchased can't be worth more than $25 of 14k gold. Too flimsy to wear.
Great piece, don’t love the size I chose
The jewelry is beautiful, the rose gold is exactly what I wanted. However, I would suggest choosing the larger size pendant. I purchased the 6mm double sided heart, and while it is dainty, I cannot see my dog’s name on the back without a magnifying glass. The chain is the same thickness as the larger pendant, and so I think it looks too think for this smaller size.
Great piece and my own choice to go with a smaller pendant, so I have no right to complain. The craftsmanship is excellent and the shipping was timely.
Scratched bracelet
My bracelet came scratched. I reached out and they had no issue sending me a new one .
I absolutely love my necklace
I absolutely love my necklace! My dog passed away earlier this year and it’s just a way that she will always be with me!
Don’t order gold
I received my ring in the time it stated when I ordered. I unfortunately ordered the gold ring, the paw print is perfect but the gold finish around the paw came off in 3 days. I tried to email customer service but didn’t get a reply back. The paw print aspect of the ring is great but I would have just ordered silver if I had know then gold wouldn’t last a week.
Charm
Third time I ordered here and I’m so happy with my charm again! The best memory of my cat ❤️
It’s Fantastic!
I love, love, love my necklace! It took a while to get here, but it was well worth the wait!!
Thoughtful gift for yourself or others
I've ordered for myself once in the past, a "just because" piece of jewelry because I love my fur baby. I tell people about the site whenever I get a compliment on it. I recently bought another piece, though, for a friend who had to put their pet down. She was really touched, and she really appreciated it! I'm sure I'll be purchasing again in the future.
Still not Received
I ordered on Sept 3. Online for 20 days it only said ordered confirmed. I got a “shipping” notification on Sept 23 ( after I had contacted customer service to see what was up). I say “shipping” because if only said label created for days. I have received emails to rate my purchase, but it still hasn’t arrived as of October 16th. I knew the process took time, but this is excessive and longer than your anticipated times listed. Maybe I’ll love it…when I actually get it
Missing Ink and No Return Response from Customer Service...
I love the piece, but I paid extra to have it made in 14k gold + black ink. When I got the necklace, there was no black ink and I emailed to see if it could be fixed. The customer service agent first wrote me back saying that was not the case, but looking at my invoice, it showed I did select that option. When I wrote back asking about this, she mentioned she would speak with the product team and get back to me, but never has...pretty disappointed since I spent extra money and made a request quite quickly upon delivery. Otherwise, it is very cool and they did a great job mirroring my pup's foot!
Gorgeous paw pendant
Absolutely love it.
Ho pagato 60€ ma il pacco non è arrivato
They did a great job duplicating my…
They did a great job duplicating my dogs footprints on the necklace!! Shipping is extremely slow though so be patient
Awful customer service
I made my purchase on July 6th, after proposing a design, they told me they couldn’t make it, and decided to go on with something I didn’t approve. Today is September 21st, and I’m still waiting for my order after not receiving any help regarding the shipment and delivery of the package.
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