Pros: Good quality products which I believe are third party checked. Cons: Compared to other merchants staggeringly expensive. If money is an issue you check out other merchants to buy from. There... Ver mais
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Veja o que dizem as avaliações
I have used cytoplan products in the past & as my current multivitamin seemed to have stopped working & I have zero energy amongst other things I decided to try something different. I ordered at 2.30p... Ver mais
Excellent, I order magnesium bisglycinate and l thiamine for anxiety and improved sleep. I wasn't holding out hope but these have made such a noticeable difference for me. I take twice a day as if I d... Ver mais
A empresa respondeu
This was my 2nd time ordering magnesium bisglycinate. I liked it because it clearly says in the product information 1 capsule is 600mg of magnesium bisglycinate and elemental magnesium 120gr. Now tha... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cytoplan is the pioneer of Wholefood and Food State supplements in the UK. Over the past 30 years we have developed a range of ethically and sustainably sourced supplements including multivitamins, minerals, essential fatty acids and individual vitamins, plus much more. Our Guiding Principles Cytoplan Ltd. is British owned and independent. We are wholly owned by a charitable foundation. Therefore we are not constrained by the typical commercial pressures for profit, or conflicting issues of parental ownership that afflict many companies in our marketplace. You can read more about our charitable work via this link. We provide a genuinely unique range of supplements comprising Food State™ and Wholefood vitamins and minerals. You can read more about Food State™ and Wholefood nutrients via this link. When it comes to nutrition our philosophy is that: a) There is a 'Nutrition Gap' in the population, supported by research, which means that most people are not getting the nutrients they need for health from their diet. b) Nutrition supplements can bridge this gap when they contain the appropriate (and safe) levels of nutrients as long as the nutrients are in a bio-effective form. Thousands of health professionals are using our products in the UK - and around the world Leaders in food based supplementation Founded and run by health practitioners An incentivised, nurturing and supportive programme for our practitioners and students Wholly owned by a charitable foundation and with a unique business ethos and nutritional philosophy
Informações de contato
Unit 8 Hanley Workshops, Hanley Road, Hanley Swan, WR8 0DX, Worcestershire, Reino Unido
- 01684 310099
- info@cytoplan.co.uk
- cytoplan.co.uk
3,3
Bom
70 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant local company
Brilliant local company offering high quality supplements alongside free expert nutritional advice. If you want cheaper products go to the supermarket.
10 de julho de 2026
Avaliação não solicitada
Be careful! They change the ingredient.
This was my 2nd time ordering magnesium bisglycinate. I liked it because it clearly says in the product information 1 capsule is 600mg of magnesium bisglycinate and elemental magnesium 120gr. Now that I reorder the same I get a bottle that says “improved formula” with product information that only says magnesium (doesn’t specify if is mixed with other magnesium) is only 200gr no ref to the elemental magnesium quantity and I have to take 2 capsules. So how this is improved formula? Looks like for the same price I am buying magnesium oxide with who knows maybe a bit of bisglycinate and last only 15 days instead of 30.
20 de junho de 2026
Avaliação não solicitada
Resposta da Cytoplan
Thank you for your review, and apologies for the confusion as we have made a few changes to this product that have affected how the dosage looks. We’ve recently changed our magnesium bisglycinate to an improved ‘fully reacted’ form, which delivers a little less magnesium per capsule but in a pure form that is even better used by the body, increasing its effectiveness. We have also started labelling the dose per 2 capsules rather than one, which is why the amount of magnesium delivered has changed on the website/label – from 120mg per capsule to 200mg magnesium per 2 capsules. This is a preferable way of labelling as it aligns with the recommended intake. So we can assure you it is 100% magnesium bisglycinate, no oxide whatsoever, and despite improving it using this superior form, we’ve kept the price exactly the same, and it’s the same days’ supply as well, so lasts just as long as before. We’d love to resolve this for you Evelyn and have reached out directly without success. Please contact our customer service team by phone, email or Live Chat during normal business hours.
We look forward to hearing from you soon.
Great product
Great products and delivery is always on time. Have recommended to various friends.
20 de junho de 2026
Avaliação não solicitada
Resposta da Cytoplan
Thank you so much for your wonderful 5-star review — it truly means the world to us! 🌟
We're absolutely delighted to hear that you're happy with our products and that your deliveries have been consistently on time. We work hard to make sure every order arrives just as it should, so it's incredibly rewarding to know that's making a difference for you.
It's also so kind of you to have already recommended us to your friends — word of mouth from customers like you is the greatest compliment we could receive.
As a little thank-you, we'd love for you to take advantage of our Refer a Friend scheme, which rewards you every time one of your recommendations makes a purchase — it's our way of giving something back to the customers who mean so much to us.
Thank you again for your continued support. We look forward to serving you for a long time to come! 😊
Excellent
Excellent, I order magnesium bisglycinate and l thiamine for anxiety and improved sleep. I wasn't holding out hope but these have made such a noticeable difference for me. I take twice a day as if I don't I feel the anxiety more. I have noticed a difference in my breathing been better too (asthma). I've been taking now for a month and re ordered as they work. The cheap shop ones don't work for me but these are a life changer. I would highly recommend. Super fast delivery, professional. They can be pricier than shops but they are worth it. Thank you cytoplan.
17 de abril de 2026
Avaliação não solicitada
Resposta da Cytoplan
Thank you so much for taking the time to share your experience — it really means a lot to us.
We’re delighted to hear that the magnesium bisglycinate and L-theanine have made such a noticeable difference for your anxiety, sleep, and even your breathing. It’s especially encouraging to know you’ve found consistent support with them over the past month — that’s exactly what we hope for with our formulations.
We completely understand your point about quality making a difference, and we’re so pleased you feel the products are worth it. Your recommendation and kind words about our delivery and service are truly appreciated.
Thank you again for your trust in Cytoplan — we’re so glad to be part of your wellbeing journey 💚
Excellent problem resolution
When I ordered a product from them and the wrong one arrived, their way or sorting it out was excellent, with a person to help,and they sent the correct one very swiftly.
19 de março de 2026
Avaliação não solicitada
Resposta da Cytoplan
Thank you so much for your lovely feedback — it really means a lot to us!
We’re so pleased we could put things right quickly and get the correct product out to you without any hassle. It’s especially nice to hear that you felt supported by our team along the way — that’s exactly the experience we hope to give every customer.
Thanks again for taking the time to share this, and we hope you’re really enjoying your product!
Huge decrease in quality, harmful
Huge decrease in quality compared to few months ago. Many of the articles here are risky.
5 de março de 2026
Avaliação não solicitada
Resposta da Cytoplan
Thank you for your feedback. We’re not sure what you are referring to here. If you are referring to our nutrition blogs, all of these are carefully written by our nutrition team, always referencing the latest nutritional research in the scientific literature. Please do get in touch if there are any areas of clarification you would like and we’d be happy to explain.
Good quality but staggeringly expensive
Pros: Good quality products which I believe are third party checked.
Cons: Compared to other merchants staggeringly expensive.
If money is an issue you check out other merchants to buy from. There are others who are very reputable also selling quality products but at a reasonable price.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Cytoplan
Thank you for taking the time to share your feedback regarding our products.
We are proud to be market leaders in bio effective supplements that are firmly backed by science, and we are well established within the industry. Our pricing reflects the quality, formulation, and efficacy of the products we supply, which may differ from expectations when comparing supplements more broadly.
Throughout the year, we aim to add value for our customers through a range of offers, including our popular 3 for 2 promotions, a reward points scheme, voucher codes, free delivery on orders over £40, and complimentary support from our qualified nutritional therapist team.
Cytoplan is a charity owned company, and all profits are reinvested into charitable causes, which is something we are extremely proud of and which underpins everything we do.
Order delayed
Anyone knows why this company doesn’t ship out orders? It’s bankrupting ? I made an order more than a week ago and still haven’t received any parcels. And their customer service doesn’t reply any messages at the same time.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Cytoplan
We’re really sorry to read this and completely understand how frustrating a delay can be.
Your order was placed on 19/02 and, following your email sent after close of business on Monday, we arranged for a replacement to be sent free of charge yesterday (Tuesday) to ensure you receive your items as quickly as possible.
We’re sorry if the delay and timing of correspondence caused concern. Our customer service team responds to all messages as quickly as possible during working hours, and we appreciate your patience.
If there’s anything further we can do, please don’t hesitate to contact us directly via phone, Live Chat or email and we’ll be happy to help.
Good quality
I have been ordering from Cytoplan for a few years now, and I am extremely happy with the quality of their supplements. The orders arrive on time and without any issues. Been recommending them to others.
21 de julho de 2025
Avaliação não solicitada
Resposta da Cytoplan
Thank you so much for your glowing review! We are delighted that the quality of our supplements it recognised and that you are spreading the Cytoplan love!
Brilliant supplements from a brilliant privately owned company …
Having been immersed in Holistic Medicine for 51 years I became very aware that supplements sold by Pharmaceuticals ( over 70% are in that category!) had shareholders to keep happy.
The shareholders ( how much profit they could make) rather than the quality of the supplements mattered most!
So when I came across Cytoplan which is owned by a British Health Charity and who specialise in ‘Food State’ supplements I felt here was a good company to get to know.
I recommend their products to my patients ( I am an Acupuncturist of 37 years experience). Myself included the results of these brilliant array of supplements is wonderful. Give them a go if you’re just looking.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Cytoplan
Thank you so much for taking the time to share such a thoughtful and informed review. It truly means a great deal to us.
Your depth of experience in holistic medicine and acupuncture makes your feedback especially meaningful. We’re proud to be different from many supplement brands, and you’ve captured exactly why: our focus has always been on integrity, quality, and supporting health first. Being owned by a British health charity allows us to stay true to those principles and invest fully in research-led, food-state supplements that genuinely support the body.
It’s incredibly rewarding to hear that both you and your patients have experienced positive results from our range. Knowing that our supplements are trusted by practitioners with decades of experience is something we never take for granted.
Thank you again for your recommendation and for being part of the Cytoplan community. Your support helps us continue doing what we believe in — putting people and health first.
Warmest thanks,
The Cytoplan Team
I urgently need my parcel
I urgently need my parcel. Ontop of the already really expensive product, I paid extra for delivery to get it to me within 1-2 business days. Its been 2 business day and I haven't even received an email confirmation of dispatch and I've emailed customer service twice and nobody has got back to me. The £5 voucher off the first order also didn't work. Really annoyed as I need these desperately and paid an arm and a leg for it!!! Seems like a fad.
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Cytoplan
Hi Jasdeep, thank you for taking the time to give us a review and we’re so sorry to hear that your experience did not meet our standards.
We would love to assist you further with this, to ensure that you receive the discount you are entitled to, and that your order is received swiftly.
Please call our Customer service team on 01684 310099 at your earliest convenience so we help you with this matter. We eagerly await to help you with this!
All the best!
Deceptive pricing increases after ordering - AVOID
A shame to be giving this rating as the products are good. But the company operates very deceptively and non-transparently when it comes to price changes. They increased the prices of the items in my subscription after the notification of my upcoming subscription. So when it was dispatched they just charged increased prices and customer service were no help, just misunderstanding the issue and sending me a duplicate invoice. Fortunately I have screenshots from the date the first email was sent to prove the pricing change. Really a shame as I was a happy customer up to now. But I’m not going to be doing any more business with a company that operates in this way.
19 de dezembro de 2025
Avaliação não solicitada
Poor customer service, no ethics
"Why would someone spending £100s on products on a monthly basis for years, one day turn around and invent a myth for the sake of a few pounds??"
I have been using cytoplan products for over 2 years. Recently, I had my order sent to the incorrect address. I contacted the team and they seem to think I've been lying. I informed them I don't have a garage but they saw a garage door on the Royal Mail tracking information. I even posted on the local Facebook group if anyone had received my item. I am so busy with 2 small children and I really don't have time for this back and forth. I'm very disappointed in the company for this treatment despite me having no previous track record of claiming my items have not been received. Amazon really get things right because whenever I tell them an item hasn't been delivered, they believe me immediately and send me a replacement or refund. This is poor customer service. What happened to "the customer is always right". If this was my job to look into this case, I would base things on the customers track record. What a shame Cytoplan as I've always recommended your products but a poor customer service will drive people away regardless of the product satisfaction. If you think I'm doing this because of money and Christmas, then let me inform you that I don't celebrate Christmas.
Update.... I've not been asked by the Team Leader to knock on the doors in my neighbourhood to see where my delivery has gone to?? I've spent all day going back and forth on this very basic issue. I have paid my delivery charge. It's not my responsibility to go treasure hunting in my neighbourhood for my delivery.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Cytoplan
Hello, I am sorry that you felt our assistance to locate your order at your neighbours house was unhelpful.
We always send full tracking details for our customers to update their own delivery day or select their own safe place but do understand that this can sometimes things go wrong.
Nevertheless, we had already forwarded a replacement to you and this should alreday be on the way.
Best wishes :)
I placed an order
I placed an order. There was no one home when the delivery van called. I needed a tracking number in order to collect it. Cytoplan despite several urgent requests have not supplied a tracking number. I still don't know what's happening with my order. Appalling customer service .
11 de novembro de 2025
Avaliação não solicitada
Resposta da Cytoplan
Hi Angela, I am so sorry to hear that you did not receive tracking details for this order. Please be advised that we have updated our process and provider for orders to N Ireland to ensure that this does not happen going forward.
I can confirm that we reached out to you directly when your order was returned to sender on 9 December and are still awaiting a response as to whether you wished for this to be resent and to confirm that the address is correct. If we do not hear form you by end of business tomorrow, we will refund the order to your original payment method.
You can contact us directly for swiftest response, on 01684 310099 or orders@cytoplan.co.uk.
In the meantime, I have added some Reward Points to your account to use toward a future order by way of our acknowledgement that this instance fell short of our usual customer experience.
We look forward to hearing from you soon :)
They are the best.
Have been using cytoplan as much as possible for years now and never been disappointed. Their customer service is great and their products are top quality. They are pricey but it's because so much research has gone into making the products and then sourcing the ingredients. In my last pregnancy I started getting bad muscle cramps in my legs. I quickly ordered Magnesium and within 3-4 days I could already feel a difference whereas in the past it just got progressively worse. I've also got Pcos and have noticed that when I'm taking their supplements my monthly's become alot more regular and not as painful.
9 de outubro de 2025
Avaliação não solicitada
Resposta da Cytoplan
Thank you so much for your glowing review.
We use only top-quality ingredients and the right combinations in all our products, and we are delighted you are seeing the benefits of this.
We do have promotions throughout the year, so please keep an eye on your emails and post for forthcoming offers.
Thank you for your custom we really appreciate it and look forward to hearing from you soon!
Awful offer scheme
Decent-ish company in terms of products, customer services, information etc. However, I loathe their Buy 3, get 1 free offer…who does that! There is reason why either BOGOF or even buy 2 get the 3rd free is a universal offer!
14 de agosto de 2025
Avaliação não solicitada
Resposta da Cytoplan
Hello and thank you for your feedback.
As a premium brand company, we only use the highest quality ingredients. We believe the cost truly reflects the nutritional quality in all of our products.
Our consumers that pay full price, can benefit from our buy 2 get 1 free promotions but the Practitioners that we work so closely with already benefit from discounted prices, and are therefore offered the buy 3 get 1 free promotion.
Our Customer Service team are always available for support and can be contacted directly by phone, email or LiveChat.
Faulty products and no contact
Tried to contact due to faulty products.
Faulty products contact form shows an error when you tried to add photos but you can't submit without adding photos.
When trying to contact using a different subject, it just says "something went wrong". They're expensive products, ive received faulty products, and you can't even contact them. Very frustrating.
6 de julho de 2025
Avaliação não solicitada
Resposta da Cytoplan
Hi Kate
I am sorry to hear that there is an issue with your order (faulty product?).
We advertise multiple ways to contact us directly via our website, as below, and would love the opportunity to help you.
We look forward to hearing from you directly.
Email info@cytoplan.co.uk
Tel 01684 310099
or Live Chat
Products made me feel very sick and…
Products made me feel very sick and tasted like plastic even after I had taken them
23 de abril de 2025
Avaliação não solicitada
Resposta da Cytoplan
Thank you for taking the time to share your review. We regret to hear that you were disappointed with the products that you received. We aim to provide all of our customers with a high-quality experience. Our customer service team have made contact with you directly with some advice and offered advice from our in-house NT's to ensure that we are able to help you best with your selection of a multi vitamin. We have also actioned a refund for the products that were not right for you.
We hope to welcome you back soon :)
I have always used alternative…
I have always used alternative medicines, so ordered Cytoplan for my brother. Wow such a difference in him after only three weeks of taking nicotinamide riboside,
His breathing, and his energy is so much better. I ordered him some more and also some for myself.
The efficiency of Cytoplan from ordering to delivery is beyond compare with any other company I have used.
(Many Thanks Cytoplan)
Dympha Fox
20 de maio de 2025
Avaliação não solicitada
Resposta da Cytoplan
Thank you so much for this glowing 5* review! We are thrilled to hear of the positive outcome this supplement has had for you and your brother and that you were thrilled with our customer service. We look forward to hearing from you soon :)
Excellent quality products and customer service
A very nice company to deal with. I have always received a friendly helpful service. They sell a great selection of products and provide lots of technical information.
1 de março de 2025
Avaliação não solicitada
Resposta da Cytoplan
Thank you for taking the time to leave a 5* review.
We are proud to continue to provide the most effective and highest quality products, accompanied by the best level of support and service.
We are so pleased you are seeing the benefits of our products.
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