Darklight Design Avaliações 

94
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We used Darklight Design for both the lighting design and the lights for our home project, and had a fantastic experience. The team were always happy to help, quick to answer our questions and patient... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the first time we contacted Darklight Design they have been super helpful and welcoming and have lighting options we had not seen from other retailers. They were clear on the lead time that woul... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We needed help adding some new lighting to our kitchen space and Chris did an amazing job at pulling together the lighting plans and specifying some beautiful products for us to choose from. He was al... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Had what I wanted - Trimless/plaster-in MVHR valve, at a good price. Bit of a wait - couple of weeks, I guess product was imported from EU. No complaints at all.

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação
  2. também em
  3. Consultor em iluminação

Informação fornecida por fontes externas variadas

We're Darklight Design, an independent lighting consultancy that specialises in the design & supply of beautiful and functional lighting schemes for both domestic & commercial properties. We've been producing creative lighting designs throughout the UK and Europe for over 20 years. For beautiful lighting that makes your life easier, the best indoor, outdoor & architectural lighting is right here on your doorstep. Our online designer lighting store mixes famous designers with fresh new talent, just waiting to be discovered.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

94 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(94)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great selection of products

Great selection of products, EXCELLENTY supported by a friendly, approachable and highly communicative team....

14 de maio de 2025
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the review Jamie, I will pass your kind words onto the team.
Regards,
Matt & the DLD Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The Darklight team’s original handling of my design questions were smooth and very easy to navigate, for a non technical person. The order process and subsequent delivery went, as expected, very smoothly, but the service difference came when I misplaced a component part of my fittings. One call, no hassle and the replacement part was posted to me overnight. An excellent experience, and the lights look amazing!

23 de abril de 2025
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the review David, we're very happy to hear that you had such a positive experience. If you need anything else just let us know.

Regards,
Matt & the DLD Team

Avaliado com 5 de um total de 5 estrelas

First class lighting company

I was searching for a very specific type of artwork lighting—something that would illuminate paintings in a precise and refined way. Darklight is one of the few companies that offers this level of technology.

Jack in sales was outstanding. His technical knowledge was top-notch, and his customer service was exceptional.

When a shipping issue arose (through no fault of Darklight), Seb from logistics stepped in right away and handled it swiftly and professionally.

I highly recommend Darklight for anyone looking for high-quality lighting solutions.

9 de abril de 2025
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks so much for the review. Jack and Seb work hard to maintain a high level of customer service, and your feedback was great to hear.

Enjoy your artwork,
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Great Product

Quick and easy to order, delivered promptly, lovely pendant light. Thank you.

26 de março de 2025
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

You're welcome Jane, thank you for the lovely review.

Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, product delivered on time and worked as described on website.

25 de março de 2025
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the review, customer service is a high priority for us so it's always great to hear when we've done well.
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

We've been using Darklight for many…

We've been using Darklight for many years and are without doubt our go to company for all things lighting. As an electrical contractor it important for a quick response with great value and quality of products. This makes us stand out in the electrical contracting field thanks to Darklight.

24 de março de 2025
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

👍 Happy to help. Looking forward to working together in the future.
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Great Service

Prompt response, shipped immediately. Great service!

26 de fevereiro de 2025
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the review, we aim to please!

Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Great team

Great team and customer service!

5 de dezembro de 2024
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the lovely review, we aim to please!

Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Great products and service

This is a company I use often - they have a great selection of beautiful lighting, backed up by being very helpful and accommodating. They are great resource for me.

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent company to deal with

An excellent company to deal with. They went above the call of duty to deal with the handling of a faulty product. They were very professional and handled the complaint with great aplomb.
My adviser is a great credit to the company, 5* review

4 de novembro de 2024
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the review Anthony, and apologies again for the faulty item. It's great to hear that we were able to satisfy your complaint - unfortunately these things do happen from time-to-time but we always aim to resolve issues as quickly as possible.

Enjoy the rest of the week.

Regards,
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Brilliant company to deal with

Brilliant company to deal with, knowledgeable and very helpful, (Jack, Richard and Seb)
Products are great, i wouldn't hesitate to recommend Darklight Design.

16 de setembro de 2024
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks Philip for the review, the team aim to please and will be very happy to hear your recommendation.

All the best,
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

1 ST TIME WE HAVE DEALT WITH THEM FROM…

1 ST TIME WE HAVE DEALT WITH THEM FROM START TO FINISH THE SERVICE AND COMMUNICATION FIRST CLASS

4 de julho de 2024
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Brilliant! Thanks for the review Harry, & I'm glad we were able to offer a first class level of service.

Have a cracking summer,
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Exceptional lighting provider

Richard at Darklight Design is one of the most knowledgable and helpful business owners I have had the pleasure of interacting with. I have sourced lights from him three times and each time he has provided design advice and interacted with my electrician to ensure smooth fitting and operations. The whole process is seamless from enquiry through to post fitting advice.

15 de julho de 2024
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks Sam for taking the time to leave a review. Richard is a great source of lighting knowledge for us too! We're glad that you're latest project has also gone smoothly.

Enjoy your summer,
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Jack was extremely helpful

Jack was extremely helpful. He answered all of my questions (and I had a few!) and he was very efficient in providing all the information I needed and then organising the delivery of the lights. A great service and beautiful light fittings!

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the lovely review Alison, so glad that Jack was able to help and that you're happy with your lights.

All the best,
Matt & the DD Team

Avaliado com 5 de um total de 5 estrelas

Great products and great service.

Thank you so much to the team @ Darklight Design. I dealt with them remotely. The team were very helpful in developing my ideas and coming up with functional stylish and suggestions. I wanted a light to highlight a very tall ceiling. I am delighted with the final choice and the lights were well packaged and shipped without problems. Great products and service. Thank you to the team. Special thanks to Jack Linturn.

17 de janeiro de 2024
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the review - glad we were able to help on your project & that you're happy with the result.

Matt & the DD Team



Avaliado com 5 de um total de 5 estrelas

beautiful light fitting at an excellent…

beautiful light fitting at an excellent price. Prompt delivery , well packed. Will purchase from Darklight Design again.

17 de novembro de 2023
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the lovely review. It's great to hear that you're happy with our service and product. Looking forward to hearing from you in the future

Avaliado com 5 de um total de 5 estrelas

Excellent service and prompt delivery

Excellent service and prompt delivery. Jack was professional and explained all the items I need for my project.

Keep up the great work

1 de novembro de 2023
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the review, we aim to please!

Avaliado com 5 de um total de 5 estrelas

very helpful sales assistance

very helpful sales assistance - good on line catalogue

15 de agosto de 2023
Avaliação não solicitada
logotipo da Darklight Design

Resposta da Darklight Design

Thanks for the feedback Bill, glad we were able to help you with your lighting.

Matt & the DD Team

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