Ordered my sports team kit and the whole process was incredibly smooth. James guided me through the whole process, even with all my silly questions/ changing of sizes and orders etc James was extremel... Ver mais
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Veja o que dizem as avaliações
Good quality kit! Great customer support. Summer has been really responsive and supportive, especially when we had some initial design and production issues. Summer helped resolve these to our tota... Ver mais
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The kits look and fit great, and are excellent value. Our girls are so happy with them. Definitely use their sizing chart to get the correct sizes. Summer was really helpful with any enquiries. I'd d... Ver mais
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Summer has been great for helping and answering all of our question for our first team cycling jersey. She was always responsive through design to production and delivery process. We have received... Ver mais
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Detalhes da empresa
Escrito pela empresa
Decathlon Club is your dedicated Decathlon UK service in charge of supporting customers from companies, education institutions, sports & outdoor clubs, charities, associations & governing bodies as a supplier of sports equipment and clothing, in addition to specific sports support services. Decathlon collaborates with the specialist team at My Club to assist you in creating and providing your new custom sports kit, ensuring it reflects a unique identity exclusive to your team.
Informações de contato
2 Oxted Chambers, 185-187 Station Road East, RH8 0QE, Oxted, Reino Unido
- 020 3978 6407
- customerservices@decathlonmyclub.co.uk
- decathlonmyclub.co.uk
4,7
Excelente
105 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great overall service and value
Great interaction from start to finish! From design help, support with order form, and communication through the delivery process this was a great experience. Product is great value for price.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for taking the time to leave such a lovely review.
We are really pleased to hear you had a smooth experience from start to finish and that you found the kit to be good value. That's exactly what we aim for.
We’d love to work with you again in future, so don’t hesitate to get in touch when you're ready for your next order.
Thanks again for your support.
BCL Kit
This is the second football kit we’ve had from the Decathlon Club and I can honestly say that they are impeccable. Summer, who handled my order was incredible from start to finish and made the ordering process so simple. I can’t recommend Decathlon Club and Summer enough. Keep up the great work Summer and I’ll hopefully be dealing with you next year.
12 de agosto de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for your lovely feedback! We are delighted you are happy with your second kit and that Summer made everything so easy. We can’t wait to help you again next year!
Decathlon club
Decathlon club, specifically Elliot, were extremely helpful, aiding us in bringing both our home and away kits to life. They’re efficient and respond almost immediately after filling out your order forms, would definitely recommend.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you for such a lovely review! We are so pleased Elliot could help bring your kits to life and that everything was smooth and speedy. We’d love to help again whenever you need us.
Great support from Summer throughout…
Great support from Summer throughout the process and the new kits look great. Would and have recommended to other teams.
31 de julho de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks a lot for the kind words! Really glad you’re happy with the kits. Summer will be chuffed to hear that. Appreciate you spreading the word, and we’d love to get involved again when you’re ready for the next one!
Really impressed with Decathlon Club
Really impressed with Decathlon Club! They produced custom kits for our 5 aside team. The kits look great, lovely quality and make our team really stand out! Friendly service and quick turnaround as well. Summer in the Customer Service team was great. Really helpful and was always on hand to answer any queries I had promptly and efficiently. Highly recommend!
24 de julho de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for the lovely review! We're thrilled you're happy with your 5-a-side kits — and great to hear Summer looked after you so well! Wishing your team all the best on the pitch. ⚽️
Fantastic service, highly recommend
We used Decathlon Club to design tour shirts for our Mixed Lacrosse Summer tour to Freiburg. Summer was absolutely fantastic, from start to finish. She was incredibly helpful and quick to respond with all my queries. She helped make our kit design come to life and we were incredibly happy with the quality of the shirts received. The order also came quicker than estimated, and they came in time for our sports tour despite it being a quick turnaround. Thank you so much Summer - we will definitely be using you for more club kit in future.
3 de julho de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for the brilliant review! We're thrilled to hear how happy you were with the service and the kit — Summer will be over the moon with your kind words. Delighted everything arrived in time for the tour, and we can’t wait to work with you again soon! 🥍☀️👏
Fantastic service from start to finish
Fantastic service from start to finish. Really good custom design option and arrived over a week before we thought it would. Summer was brilliant and very responsive.
4 de junho de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for the great feedback!
We’re really glad everything went smoothly from start to finish, and always nice when things arrive earlier than expected! We'll be sure to pass your kind words on to the team.
Looking forward to working with you again soon.
Don’t Go Anywhere Else!
Best place to go for your custom kit desgin. Super simple design and ordering process! Summer has been amazing, super clear communication and very efficient.
Kit is a good quality, no distortion in the logo printing. Came out exactly as designed!
26 de maio de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Wow, what a fantastic review! Thank you! We are absolutely delighted that Summer made the design and ordering process feel like an absolute breeze. That’s what we call a winning team effort!
Great to hear your kit came out spot-on and ready to look sharp on the field.
We are always here to help you stay ahead of the game, so when you are ready for your next custom kit, just give us a shout. Thanks again for choosing us. Here’s to many more victories ahead!
Summer helped me through the process…
Summer helped me through the process every step of the way. The final kit was great quality.
5 de junho de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for the lovely feedback! We are so happy to hear that Summer was able to help you every step of the way, and that you were so happy with the final kit.
We are always here if you need us again, so don’t be a stranger! We love making sure your experience is smooth and easy, and we can’t wait to help out on your next project.
Made the process easy from start to…
Made the process easy from start to finish, quick to help with any issues i had. The shirts look great and good quality
5 de abril de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for sharing your experience! We’re thrilled you found the process smooth and that the shirts look great. Can’t wait to get you sorted for your next order!
Great Quality Custom Kits
Kit designer was easy and straight forward, kits arrived looking even better than I imagined and good quality.
Alex was very helpful throughout the process.
13 de maio de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for the kind words! We are delighted you found the Kit designer easy to use and that the kits turned out even better than you’d hoped. Alex will be happy to hear your feedback. Can’t wait to get you sorted with your next kit soon!
Kit Order
Service was amazing , regular updates and quick replies made ordering the kits an easy process , so we will definitely order our kits from here in the future .
30 de abril de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for the lovely feedback! We are chuffed to bits you found the process easy, and we were quick to respond whenever you had questions. Can’t wait to send your next kit out! See you again soon!
32 custom football shirts, great result
Ordered 32 custom football shirts each with their own number and name in different sizes. fantastic value (£22 a top) and not a single one missing.
24 de abril de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for the great review! We are thrilled you were happy with the shirts, and they arrived exactly as you designed them. We are happy you ordered from us and your kind words! ⚽🙌
Amazing service and the kits were so…
Amazing service and the kits were so good! Alex helped me with the whole process, keeping me updated and answering all questions I had.
I have no doubt if we need another kit we would definitely go back to decathlon!
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for the lovely review! We are so glad you love the kits and that Alex was able to guide you through like a pro.We would be absolutely thrilled to work with you again. Best of luck.
Excellent service & products
Summer was excellent in her communication and really made the process as clear and simple as it could be. The children's rugby shirt and shorts quality is very impressive and arrived within the stated timescales and I would recommend and re-use Decathlon in the future.
6 de abril de 2025
Avaliação não solicitada
Resposta da Decathlon Club
What a fantastic review – thank you! We're thrilled to hear you were happy with the service and products, and we'll be sure to pass on your kind words to Summer (she’ll be chuffed!).
It’s great to know the children’s rugby kit for Tonna RFC hit the mark — quality gear makes all the difference on the pitch! We’re looking forward to seeing you back at Decathlon for your next adventure.
Excellent quality kit for reasonable prices
Excellent quality kit for reasonable prices. The technique of building the printing into the design is far better than transfers and the kit designer is effective and easy to use.
We wore the kit at a charity fundraising event and sold loads on the day due to the impact.
2 de abril de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for the fantastic review! We are thrilled to hear you loved the quality of the kit and found the Kit builder easy to use—music to our ears! 😊
It is especially wonderful to know the kit made a big impact at your charity event, and even helped with fundraising. Great news all around.
Thanks again for your kind words and support, it means a lot to our whole team.
Reorder of Existing Design! Easy & A joy to use.
Again Summer made the process effortless and ordering some additional Tops of which were an existing design was easy and the turnaround was brilliant.
We will be using Decathlon & Summer for all our Shirts going forward!
Aaron - AB Tigercubs
30 de abril de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for the lovely review! We are so pleased to hear that Summer made the process so smooth, she will be over the moon to know her support made a difference.
It is great that reordering your existing design was quick and easy, and we’re thrilled you’re happy with the turnaround time!
We are excited to be the go-to for all things shirts for Astley Bridge Tigercubs. Thank you for choosing us!
I ordered over £2000 worth of kit for…
I ordered over £2000 worth of kit for my school teams and the process was easy from start to finish. There was always brilliant communication between Decathlon and myself, any little query I had along the way was answered which made everything a lot easier.
If there was need to get kit again, Decathlon would be the place to go!
23 de abril de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for your amazing review—it truly means a lot to us! We're thrilled to hear that your experience ordering kit for Richmond school was smooth and straightforward from start to finish.
We really appreciate your kind words about our communication and support throughout the process. It’s fantastic to know we could make things easier for you along the way.
We’d be absolutely delighted to help you again in the future—don’t hesitate to get back in touch whenever you need us!
Thanks again for choosing Decathlon and for taking the time to leave such an amazing feedback.
Great quality with vibrant colours
I ordered our Gymastics Club shirts and we couldn’t be happier, the quality and the colours are excellent. The team kept us up to date with the whole process and couldn’t have been more helpful. Thank you Alex, Verena von Treskow-Buchmann and team.
28 de março de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for taking the time to share your wonderful feedback! It truly means a lot to us. Alex and Verena will be especially delighted to hear your kind words, as they love knowing that both our customers and our team are happy with the results. We’re so pleased that you love your Gymnastics Club shirts for Eclipse Gymnastics, and we really appreciate your support. We look forward to working with you again in the future! 😊
The custom kit experience was superb!
The custom kit experience was superb!
Summer was really helpful in sorting our custom kit for our upcoming hockey tour. Super responsive, and kit arrived looking so great. Cant wait for us to wear it on tour!
27 de março de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for your fantastic review! We're absolutely thrilled to hear that Summer was able to help you with your custom kit and that you're happy with how it turned out. It’s always exciting to see teams looking their best, and we can’t wait for you to wear it on tour! Wishing you an amazing time—thanks again for choosing us!
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