Ordered my sports team kit and the whole process was incredibly smooth. James guided me through the whole process, even with all my silly questions/ changing of sizes and orders etc James was extremel... Ver mais
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Veja o que dizem as avaliações
Good quality kit! Great customer support. Summer has been really responsive and supportive, especially when we had some initial design and production issues. Summer helped resolve these to our tota... Ver mais
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The kits look and fit great, and are excellent value. Our girls are so happy with them. Definitely use their sizing chart to get the correct sizes. Summer was really helpful with any enquiries. I'd d... Ver mais
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Summer has been great for helping and answering all of our question for our first team cycling jersey. She was always responsive through design to production and delivery process. We have received... Ver mais
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Detalhes da empresa
Escrito pela empresa
Decathlon Club is your dedicated Decathlon UK service in charge of supporting customers from companies, education institutions, sports & outdoor clubs, charities, associations & governing bodies as a supplier of sports equipment and clothing, in addition to specific sports support services. Decathlon collaborates with the specialist team at My Club to assist you in creating and providing your new custom sports kit, ensuring it reflects a unique identity exclusive to your team.
Informações de contato
2 Oxted Chambers, 185-187 Station Road East, RH8 0QE, Oxted, Reino Unido
- 020 3978 6407
- customerservices@decathlonmyclub.co.uk
- decathlonmyclub.co.uk
4,7
Excelente
105 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
End to end excellent experience
Easy to design, easy to deal with, easy to order. Great price and the kit looks amazing. We hope our DS Coaching triathletes are as happy with the kit as we are (we'll tell you if not!).
Alex was super responsive and tremendously helpful throughout the process.
We're sure we'll be back for more kit soon!
19 de março de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for the fantastic review! We’re thrilled to hear everything went smoothly, from design to delivery. 😎 Fingers crossed the DS Coaching triathletes love the kit as much as you do—if not, we’ll be ready for the feedback! 😅 We’ll make sure to pass on this amazing feedback to Alex. We’re looking forward to your next order! 👏🎉
Resposta da Decathlon Club
Thank you, Ewelina! We're thrilled to hear your feedback. 🙌 Wishing Baltic Youth FC all the best for their upcoming matches—go smash it! ⚽🔥
Amazing quality better than I expected…
Amazing quality better than I expected with good communication from Alex. We won our first game in the kit so a big thanks to decathlon.
5 de março de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Wow, first game in the new kit and already a WIN?! 🏆🔥 Sounds like we should start calling it the 'lucky kit'! Thanks for the brilliant review—Alex will be thrilled to hear the shoutout! We're so glad the quality exceeded expectations, and we’ll take just a tiny bit of credit for that victory (kidding… kinda 😉). Wishing Fagans Loofa many more wins ahead—just remember, it's 90% skill and 10% great kit! 😜⚽
Great process in ordering custom kit
Great process in ordering custom kit - only slightly slow due to holiday period but Alex was great at communicating.
17 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much, Sophie, for the fantastic review! We truly appreciate your kind words. We’re dedicated to ensuring that you and all our customers are satisfied. We look forward to working with you when you may need another kit. Best of luck with the season!
Custom sports jerseys
The process of designing custom sports jerseys for our volleyball club was made straightforward by the attentive staff at decathlon, in particular Alex who was in direct content via email and answered all my queries quickly and concisely.
The material of the jerseys is of good quality, the prices are fair, and the design came out exactly as I wanted.
Overall it was a very positive experience buying from decathlon, thank you again Alex for all your help!
3 de março de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thanks so much for your feedback. We're thrilled to hear that you had a positive experience with our customer service and that Alex was able to assist you in bringing your Kit to life. If you have any other questions or need further assistance, don't hesitate to reach out—we're always here to help! Best of luck to Edinburgh Medics Volleyball Club for the season ahead.
Excellent service all round
Excellent service all round. We are very pleased with our kit. All my questions were answered quickly, any concerns I had they dealt with and I could not fault the service overall.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you for your review. We truly appreciate your feedback and are glad to hear about your positive experience with your kit order. It's great to know that Alex was able to guide you through the process smoothly. Your input is invaluable to us, and we're thrilled to see that our team was able to meet your expectations. Good luck to Hylands School for the season!
Great comms and a great product
Great comms and a great product, Thanks Summer for all your help throughout the process!
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Thank you so much for the kind words! We're genuinely happy to hear you've had great experiences with us. It's comments like yours that keep us going. Summer will be thrilled to hear all this positive feedback. Best of luck to Pugpig Trotters with all their matches! 😊
Excellent service
Excellent service, swift and good quality products. I was guided through the whole process by Summer, and everything was very quick and easy. The only minor issue I had was that they redrew the logos I submitted in higher definition and charged me for it, when if they'd told me I could have provided higher quality logos myself. Apart from this, however, I highly recommend them
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hi Gabriel,
Thank you for taking the time to leave us your feedback. We are sorry that it wasn't clearer regarding the logo. We will happily credit the £15 fee against any future order. We hope the team at Girton College Choir love their new shirts.
New customer
The service from decathalon was nothing short of flawless, they gave advice all the way through.
The order has come in and looks absolutely perfect, the quality is far ahead of the cost it’s perfect.
28 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hello!
Thanks for taking time to leave us a review. We are pleased that you love your new kit! We look forward to working with you in the future.
Would recommend
The process was easy and they were great at communicating with me. Jumpers came quickly and were all correct and just as asked
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hi Molly,
Thanks for making time to leave us your review. Summer and the team are really pleased that members of Exeter Dance Society are happy with their new custom 1/4 zips!
Excellent design support and great product
Alex was was my club kit specialist and was incredibly helpful throughout the process.
The kits are great quality and the whole process was easy. The helped make my design look professional and liaised with me throughout.
21 de novembro de 2024
Avaliação não solicitada
Resposta da Decathlon Club
Hi Graham,
Thanks for the great feedback. Alex and the whole team are pleased that the Associates of Lewes FC love their new kit!
great service and communication from…
great service and communication from start to finish. design was exactly as required and the dresses were perfect.
1 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hi Ali,
We are over the moon that the dresses you ordered on behalf of the Akwabba Volunteers have turned out so well. We're sure the charity donation for disadvantaged young girls in Ghana will be gratefully received.
Would recommend
Worked with Summer to order kits for our football team - 5 stars! Super helpful and the kits looked great.
9 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hi Miguel,
Really appreciate you taking time to write a review. We are so pleased that you and the team are really happy with the kit and the service provided. Enjoy your new kit!
Great company! Great experience! Great product
Very happy with my overall experience with Decathlon!
Dealed with Alex and he was very transparent from the beginning to the end of the process.
Ordered 21 custom designed football tops for my university team, amazing price, great quality and very happy.
Highly recommend
17 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hello Eifion,
Thank you for the positive feedback. We are delighted that the football team at Swansea University were happy with the process, communication, great kit at a great price! We aim to please!!
Fantastic communication and a pleasure…
Fantastic communication and a pleasure to use.
Quality of jerseys were great.
Will definitely use again.
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hi James,
So pleased you are happy with the new kit for Louth Tri Club. We look forward to working with you again soon.
A good value bespoke kit system
Simple process and you get to deal with an actual human being (thanks for all your help Summer!). The kit is obviously not quite the same quality as if yo go for one of the big brands, but in my experience, the reps from those brands promise the world then there are lots of 'ifs' and 'buts' and it takes months. In contrast, the design process with Decathlon is quick and simple and delivery was on time. For the price, it's good value.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Decathlon Club
Hello Bethan,
Thanks for leaving a great review for us. Your feedback is invaluable. We are really pleased that the team at Hurtwood House love their new kit, and look forward in working with you again in future.
Summer was great
2 de janeiro de 2025
Avaliação não solicitada
Resposta da Decathlon Club
Hi Bradley,
Thanks for the big-up for Summer! We are delighted you were pleased with the support provided to get your new kit organised for Sompting Dragons.
Very impressed
Very helpful staff and a great quality kit, so many designs to customise and the outcome looks brilliant. Would use again.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Decathlon Club
Hi Matt,
Thank you for leaving us a positive review. We are pleased you are happy with your new kit. We hope we can help you again in the future.
Alex was amazing
Alex was amazing got everything we wanted done and kit turned out perfect
13 de novembro de 2024
Avaliação não solicitada
Resposta da Decathlon Club
Hi Joel,
Thank you for taking time to leave us a great review. We are delighted that you and the team are happy with their new kit. :)
*Fantastic Product & Customer Service*
*Fantastic Product & Customer Service*
Communication from start to finish was exceptional. Fulfilled the order requirements perfectly and the product quality is perfect! would highly recommend.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Decathlon Club
Hi Matt,
Thanks for the great review! We are pleased you are happy with your new team kit. Do come back to us again for any further kit requirements in the future.
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