Deliverr Avaliações 

Filing a claim
The process was easy and clear. I could not believe the prompt response in solving this issue. All I did was file the claim on the order to update the apt number before shipping which many times is not possible if the order is in processing status. Henry was great in updating the information before shipping.

Deliverr consistently send THE WRONG PRODUCT to our customers. We realized after over 50 support cases!!!!!! that they contracted out to warehouses. They had no basic quality control and their crap warehouses would NOT scan the actual bar code on our products. This resulted in customers getting random products which don't relate to what they ordered. Then they lost half of our shipment and AFTER 5 MOTNHS they still have not found it or closed our account. They keep billing us for NO service. They couldn't perform basic logistics and they clearly don't care about helping their 'customers'

Damian is a lifesaver. He was helped us from A-Z, is a phenomenal troubleshooter, and truly cares about the experience we have with Deliverr. I highly recommend this company to anyone scaling their business.

Alain was a great help. Deliverr got my inventory issues handled lightning fast allowing me to get back to my business.

Working with Deliverr was the best decision we could have made.

For months we researched several 3PL and 4PL order fulfillment companies and even before we made a decision, we liked how Deliverr's website was packed full of informative articles about multichannel selling, e-commerce-related webinars and just a wealth of helpful information; especially for small businesses.

In addition, while some order fulfillment companies' pricing was hard to find on their websites or took several steps to add up the cost, Deliverr's online fulfillment cost calculators were transparent.

As good and efficient as Deliverr's shipping/order fulfillment logistics are, its customer service and support teams are the true heartbeats of the company. In fact, our fulfillment specialist, Rhomy has been a godsend. Whether via email or a zoom call, she always explains things and processes in a way that's easy to understand.

Though Deliverr provides order fulfillment for some of the world's largest brands, as a growing small business, Deliverr makes us feel just as important as a large corporation.

We look forward to Deliverr being our order fulfillment logistics partner throughout our e-commerce journey.

Got to give it to the whole team at Deliverr. They go above and beyond for their clients. The knowledge and skills they bring to the table is truly invaluable. Got to also give a shout out to our rep Colin! Helpful and knowledgable would be an understatement. Thank you guys! 😁

As other reviews mention, Tiffany is incredible. We have had a rough launch with receiving problems and order delivery issues, but Tiffany has stepped up to find creative and quick resolutions at every turn.
She is truly committed to helping her clients and is clearly very dedicated to all aspects of her work.
Not only has she helped to resolve issues but she has communicated with me every step of the way and welcomed my feedback - both positive and negative.
Deliverr is still a very young company and has to focus on improving its processes, but the employees at this company are second to none.
Tiffany - you have truly made our experience with Deliverr that much better and this company is lucky to have an employee such as yourself!

We at Conscious-Trader cannot speak highly enough of Tiffany Johnson. Tiffany is professional, efficient, knowledgeable and all around great person to deal with. She always responds quickly to our questions and is caring and supportive. Tiffany makes our relationship with Deliverr ideal - great person - great company.

Amir Bavani with Deliver was the best! We are a unique company, to say the least, and Amir made the onboarding process simple and low stress! He truly has a passion for excellent customer service and is always willing to go the extra mile. Amir was always fast at responding to any questions we had and very knowledgeable. Amir made this experience worthwhile!

Going above and beyond is always appreciated. We had an issue with a claim that fell outside the covered window. The system immediately rejected any attempt to file claim. But we needed to explain what was really happening. Alain from Deliverr took our case, listened to what really happened and worked with us until the end to make sure that both our company and Deliverr could solve this issue. Excellent support

Worst experience I have ever had. Almost every Walmart order I had was delayed, which messed up my Walmart metrics. They have lost at least 25% of every shipment that I have sent in. After providing them with purchase invoices I was issued a provisional credit. You only get credit for their service. They do not issue cash credit for lost inventory. Then they supposedly found some inventory and charged me again. After 6 removal orders to completely remove my inventory and close my account I am still waiting for my inventory to be sent back to me. Every time I contacted the customer service about this issue, they told me that there was some error and I need to place another removal order. This is a complete nightmare. Do yourself a favor and stay away from this company at all costs.

Horrible customer service. Total disaster working with them. Never ending issues since day 1. Super EXPENSIVE. THEY DON'T CARE ABOUT YOUR BUSINESS. Many other better alternatives. Do your homework.

The Support services from Deliverr are excellent and always in time.

The customer service is exceptional, especially the online chat feature. They are fast, responsive and always there for us when we have an issue. Special shout out to Aaron, who was able to figure out our issue with bundling products! Now we are up and running- thank you!

Had a concern regarding an order that was delayed and was able to contact support via chat to get the answers I needed.

To start with all was well, onboarding went smoothly, deliveries were as promised etc. Then they lost half of our inventory. After searching each warehouse they could not find it. Tahnkfully half of what was missing had been sent in a removal order a friend was handling for us, as they could not set up the appropriate labels for amazon. Then they found some of the inventory, then it disappeared again, when we tried to remove it, then it appeared again, then it disappeared. 2 Months later, we finally have removed all our inventory and started using a new company.

If customer service had been more effective, this would not have been so painful. I had to write the 2 contacts higher up to get results, plus I contacted one of the founders on linked in. Then we were put in touch with a specialist who actually resolved our issues. We lost about $500 in inventory at the end of the day, and had a lot of heartburn making sure our customers had actually received their products, and the deliverr system din;t seem to know if something had been delivered or not.

Amazing Company. I have been with Deliverr now for a year and must say after thousands and thousands of transactions, in a business that is very difficult and detailed oriented, that Deliverr is among the best fulfillment services in the US today. Highly recommend.

Think the biggest concern we have with engaging a 3PL in the states is that we are located at the polar opposite, in the Oceania region, rendering communication and coordination difficult.

Deliverr have however made this concern irrelevant. The entire onboarding was smooth despite a number of hiccups on our end thanks to Rachel. She has really been helpful and patient with our requests and troubleshooting. To date, she's helped with numerous of our enquiries promptly.

The tech support replies promptly and professionally too, unlike some other 3PLs we have engaged in other regions.

Above the top-notch customer service, their pricings are very attractive too!

If I am to nitpick, it will be the lack of "returns management". Well, I can't complain if they are charging only 50-60% of a typical 3PL.

Will highly recommend!

Deliverr is the best! We were at another Fulfillment company, and the service there is in NO comparison to the service Deliverr is providing us. Deliverr Team there is amazing. Alain Avalon Essentials, LLC gives you a 10**********. Amazing you are. You actually have eased the panic attacks that I was having from our previous Fulfilment company. For anyone who needs help with shipping, Deliverr is the one! Thank YOU. Julie, BBTF Program Specialist.