We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.
A empresa respondeu
Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Ver mais
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Ver mais
A empresa respondeu
Detalhes da empresa
- Instalação de sistemas de segurança
- também em
- Loja de Alarmes Antifurto
- Serviço B2B
- Serviço de Proteção Contra Incêndios
- Serviço de segurança
Sobre DFW Security®
Escrito pela empresa
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Informações de contato
2533 E Loop 820 N, 76118, Fort Worth, Estados Unidos
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,6
Excelente
224 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
16 de novembro de 2021
Avaliação não solicitada
Larry did a great job installing all…
Larry did a great job installing all our new equipment and was very friendly. Taught us how to use the system and it was quick and painless. Would recommend DFW Security to anyone.
15 de novembro de 2021
Avaliação não solicitada
Great Service
Tech was great. Answered all my questions and got everything working again with upgrade. He did a wonderful job. Thank you.
15 de novembro de 2021
Avaliação não solicitada
Larry did a fast & easy installation
Larry did a fast & easy installation. Explained things thoroughly for my wife & I. 👍🏼
8 de novembro de 2021
Avaliação não solicitada
Very professional and helpful
Very professional and helpful. Larry was excellent.
8 de novembro de 2021
Avaliação não solicitada
Resposta da DFW Security®
Thank you! We appreciate your business!
Installer was very thorough and…
Installer was very thorough and professional, explained every detail throughout the installation process, when the installation was complete he walked my wife and I through the setup and user instructions of the system… I highly recommend!!
8 de novembro de 2021
Avaliação não solicitada
I requested a technician to come out to…
I requested a technician to come out to my home and install an additional camera. Juan, the technician, was sent. This gentleman was very professional and courteous. He installed the camera within an hour.
I am very satisfied with the service I received. On a scale of 1 to 10, I would have to say that the technician is a 10.
Great job, Juan!!
6 de novembro de 2021
Avaliação não solicitada
Tech was great
Tech was great. Fast and efficient. 5 stars.
Scheduling and sales should communicate better. I explained very clearly that I could not be home on a weekday until after 3pm. Tried to show at noon. Had to reschedule for a Saturday two weeks later. This is the reason for 4 stars instead of 5.
6 de novembro de 2021
Avaliação não solicitada
Great service and fast installation.
Great service and fast installation. The service technician took his time and explained how everything worked.
6 de novembro de 2021
Avaliação não solicitada
Excellent!
I am well pleased with the installation of my alarm system by Alex. He did a great job and explained everything very thoroughly. Thanks !!
5 de novembro de 2021
Avaliação não solicitada
Resposta da DFW Security®
Thanks Alex! Welcome to DFW Security!
Recommend DFW Security 100%
Larry was great. Got our cameras hooked up and running smoothly.
4 de novembro de 2021
Avaliação não solicitada
Resposta da DFW Security®
Thanks Matt!
Great Service!
4 de novembro de 2021
Avaliação não solicitada
Really Satisfied (TOLO)
Professional installation. Stevie the Installer made me feel Comfortable taught me quickly how to use system. He was on time and kept me informed throughout the complete installation. Great experience!
3 de novembro de 2021
Avaliação não solicitada
The technicians
The technicians, Dustin and Chris, were both very polite, knowledgeable and professional.
3 de novembro de 2021
Avaliação não solicitada
Great experience
Great experience. The technician was professional and his knowledge of the equipment and service showed while he was demonstrating the system.
30 de setembro de 2021
Avaliação não solicitada
The tech
The tech, Michael, was professional, thorough, extremely competent, and repaired our problems.
Everyone I talk to at DFW Security are tops in customer service.
Thanks.
Paula Maroney
17 de setembro de 2021
Avaliação não solicitada
Full circle
Everyone has been so helpful and accommodating from the first phone call to the tech installing equipment. Michael Molina was super helpful and patient with us non-tech people
16 de setembro de 2021
Avaliação não solicitada
Scott was excellent
Scott was excellent. Walked me through the options. Efficient. Great job
3 de setembro de 2021
Avaliação não solicitada
Very Professional & Courteous
Juan was the installer that came to my home. He was fantastic. There were a few issues beyond his control that he was patient and understanding about.
Very professional. Very courteous.
I wish every installer and worker that came to my home were as awesome as Juan.
DFW Security gets great reviews, hopefully they stand up. So far so good though.
2 de setembro de 2021
Avaliação não solicitada
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