Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the cou... Ver mais
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Veja o que dizem as avaliações
The website was easy to use and the range of products was more then enough for my requirements. Although my experience with dry verge and roofline dircet was brilliant, there couriers were not so grea... Ver mais
Ordered materials for 2 dry hips over Christmas when they were closed for the holidays. Order arrived promptly in the new year with one item missing. After a couple of emails and an apology the missin... Ver mais
I made an error when ordering which was spotted by Marc who then chased up to ensure I got what I really needed. Excellent customer service, quick delivery and saved me quite a bit of money as well... Ver mais
Detalhes da empresa
- Loja de materiais para telhados
- também em
- Loja "Faça Você Mesmo"
- Loja de acessórios e ferragens
- Loja de artigos para reforma residencial
- Loja de Materiais de Construção
- Loja de materiais de isolamento
Sobre Dry Verge And Roofline Direct
Escrito pela empresa
Specialists in Dry Verge and Roofing Materials
Dry Verge and Roofing Direct are proud stockists of industry leading suppliers such as Klober, SAMAC, European Plastics, Clear Amber and many more- meaning we only supply the best roofing materials. With convenient and competitively priced roofing products that meet customers needs & exceed expectations, you can trust us to deliver high quality service that supports you & your project, saving time and money.
First Class Customer Care
We pride ourselves on efficient, effective and personal customer service. With a specialist team contactable on a range of platforms and almost 24-7 we will support you and your project. We know that issues sometime occur, but believe it is how these are responded to and dealt with that really matters – we guarantee a quick, human and personal response-something that can be rare in the modern, online world!
About Dry Verge & Roofline Direct
We began in 2020 as a small, family run business in Kent and have since expanded into a leading online roofing merchant. As a specialist in dry fix, with an ever-growing product range and constantly evolving list of suppliers, we are sure to have what you need.
Our business constantly adapts to face current challenges and meet customer needs. With an understanding of the difficulties with high energy costs, the cost of living, the fast paced modern world and with a passion for high quality service, our team of experts will support your project.
With competitive prices, that we are constantly updating and comparing, as well as options for express delivery, we are sure to get quick and quality roofing products to your door: site or residential.
For all of our products in one place, have a look at our interactive brochure! With an ever-growing product list; if we do not have what you need on the website, we can contact suppliers and find what you require.
The Dry Verge and Roofline Direct team hope you enjoy our products as much as we enjoy offering them to you. If you need any further support, don’t hesitate to contact us.
We have a range of platforms to do this, offering an almost 24-7 customer service with our online chat service.
VISIT OUR WEBSITE
CONTACT US
Informações de contato
The Oast, ME19 6BJ, Kent, Reino Unido
- 01622 296228
- info@dryvergeandrooflinedirect.co.uk
- dryvergeandrooflinedirect.co.uk
4,6
Excelente
560 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding Communication
Outstanding Communication, very quick Delivery of my orders. Thank you to Marc and the team.
10 de dezembro de 2024
Resposta da Dry Verge And Roofline Direct
Hi Robert, thank you for the lovely feedback. We really appreciate your custom and are pleased to meet your expectations for a five star review.
Good service and value for money product
2 de dezembro de 2024
Straight forward ordering
Straight forward ordering; kept informed through to timely delivery, although delivery costs were a tad expensive.
28 de novembro de 2024
Very helpful sales team member and good…
Very helpful sales team member and good delivery service keeping me informed of tracking order.
19 de novembro de 2024
Spoke to sales very helpful
Spoke to sales very helpful, answered all my questions, great delivery
27 de novembro de 2024
Great service by dry verge and roofline…
Great service by dry verge and roofline direct. Thank you
19 de novembro de 2024
Happy Customer…
Goods arrived on time and at a reasonable price. Will use again A+++
14 de novembro de 2023
Avaliação não solicitada
Resposta da Dry Verge And Roofline Direct
It's great to hear we were effective and efficient - what would support in gaining the extra star?
Expensive piece of thin plastic
Was dispatched promptly, but sorry seems high price for a little flimsy piece of plastic, otherwise I’m missing something
24 de outubro de 2024
Very impressed with this company
Very impressed with this company. Very helpful with advice on a product I hadn’t used before. Very quick delivery at the best price I’d found. Highly recommended.
Thanks all. Would happily use again.
23 de outubro de 2024
Easy shopping experience
Easy shopping experience, good selection and prices, quick delivery
28 de outubro de 2024
Avaliação não solicitada
I was 5 pieces of ridge end short
I was 5 pieces of ridge end short. So i've placed an order.
I was sent 3 times wrong ones!
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da Dry Verge And Roofline Direct
Good evening, this review is 'organic' meaning we have no info. We also havent had an email with any information like this. If you could kindly reach out via email or chat with an order number and we can look into this. We do not have an order matching the name on this review and would be keen to look into this.
Decent price and very prompt…
Decent price and very prompt delivery.well packaged
23 de outubro de 2024
Resposta da Dry Verge And Roofline Direct
Thank you for taking the time to write us a review- we really appreciate your support and look forward to supporting your next project
Wrong delivery information given to…
Wrong delivery information given to courier. This company and the courier (DHL) kept blaming each other instead of resolving the problem. Impossible to get them on the phone - had to chase up for updates several times. I highly recommend you do not use this company. Claim that everything was actioned immediately is completely false. I have proof from DHL that they were given the wrong delivery information and then I was fobbed off with an excuse that they had a personal matter to deal with when asked why no one was answering their phone or replying to emails. Terrible service overall and unbelievable that they are now making up lies to cover themselves instead of actually getting to the root of their terrible customer service and resolving it. Quite sad reallly....
20 de outubro de 2024
Resposta da Dry Verge And Roofline Direct
Good evening Tom, this was not the case with all issues being acted on immediately & delivery being resolved within 24 hours- all email evidence of communications/delivery were sent to you, however you chose not to reply.
We emailed twice to confirm delivery and neither of these were responded to by yourself.
We are sorry that you feel this way and wish you all the best with your project.
Good quality product
Product was of good quality and matched what was displayed on the website. Have my roof a tidy finish
21 de outubro de 2024
Resposta da Dry Verge And Roofline Direct
Good evening, thank you for sharing your experience.
Resposta da Dry Verge And Roofline Direct
Thank you - pleased to hear our service & delivery remains prompt/efficient
Resposta da Dry Verge And Roofline Direct
Thank you for the five star feedback- we appreciate your custom and look forward to supporting you again soon
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