The team at Dutch Cargo are terrific! Great support and very quick to respond. It's the 2nd Cargo Bike I've purchased from them and I wouldn't think about going anywhere else.
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Veja o que dizem as avaliações
We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver mais
A empresa respondeu
I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver mais
A empresa respondeu
Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver mais
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Detalhes da empresa
- Loja de Bicicleta
- Conserto de Bicicletas
- Distribuidor de Bicicletas
- Loja de acessórios para bicicletas
- Loja de artigos para esportes ao ar livre
- Loja de artigos esportivos
Escrito pela empresa
Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
15 Years of Happy Customers!
Escrito pela empresa
- Dutch Cargo Bike is celebrating 15 years!
- Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.
eBike Care Package
Exceptional Product and Service
Every eBike Purchase Includes:
Best Price Guarantee – We’ll match any lower price you find.
30-Day Free Trial Insurance – Ride worry-free for your first month.
Lifetime Support – Our expert team is here for you, whenever you need us.
6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.
Informações de contato
1B/273-275 Wickham road, 3189, Moorabbin, Austrália
- 1300 414 843
- info@dutchcargobike.com.au
- dutchcargobike.com.au
Black Friday Deals up to 60% OFF
4,8
Excelente
467 avaliações
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Super friendly and knowledgeable staff
I was looking for a non-electric, low-footprint cargo bike and found Dutch Cargo Bikes online, as they had exactly what I wanted on sale. Signing up for their newsletter gave me another $50 off. I booked a test ride mainly to see the colour of the bike in real life, and Yoga opened the box for me to make sure I liked it. He helped me load the bike into the car and was super friendly when I needed help after assembling the bike myself.
When I went back to tighten a few screws and check whether the gears were set up properly, I met Jürgen, who was also super friendly and knowledgeable. He contacted Tern regarding a request I had. After their mechanic checked my gears, he helped properly tighten all the screws and fixed a small rattling noise on my front rack.
My daughter was entertained by a little bubble machine they had standing around.
All in all, I can highly recommend these guys if you’re after a cargo bike. They also have heaps of different models available for test rides.
6 de dezembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for the 5-star review, Norm.
Really glad we could help you find the right non-electric, low-footprint cargo bike and that the sale + newsletter discount worked out well. I’ll pass your kind words on to Yoga and our mechanic—great to hear they could sort the loading, final checks, gear setup, and that front rack rattle for you.
And love that your daughter enjoyed the bubble machine too. If you ever want a quick follow-up check after a few weeks of riding, or need anything for adjustments/accessories, you’re always welcome to drop by.
Love love my bike!
Wonderful advice from super helpful staff. Listened to my concerns and went through everything very carefully to select the right bike for me. Great to have the videos of my bike to help me get started. Shipped to Queensland and all arrived so well. Have answered queries since then and helped this 74yo now enjoy my riding! Love my bike - red Issy!!
1 de dezembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for the 5-star review, Shirley.
So pleased we could help you choose the right bike and get everything set up in a way that felt comfortable and confidence-building. Great to hear the delivery to Queensland arrived safely and that the videos have been useful for getting started.
If any questions come up as you keep riding, we’re always happy to help. Enjoy your red Issy!
Great people to deal with.
Great people to deal with and the best prices I could find. Communication was excellent. These people actually care about service, a rarity now days.
3 de dezembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the review, Janet.
Really glad you found the pricing competitive and that our communication and service stood out. We appreciate you taking the time to mention it—it means a lot.
Thanks for the quick delivery
Thanks for the quick delivery! Appreciate the great service as always.
And you were spot on about good quality being cheaper in the long run!
1 de dezembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the review, Shayne.
Glad the delivery was quick and that the service hit the mark again. And great to hear the “buy quality once” approach is paying off—appreciate your support. Cheers, Jurgen
Dream bike
Dream bike
I’ve tried a lot of bikes and developed a concept for the perfect bike for me. When I found it I couldn’t believe my luck.
The iSY combines an upright posture with adjustable handlebar and seat height . It has a step through which enables easy and safe mounting and getting off. And it is a Bosch e-bike so it should be safe from fire risk. It’s also very light weight.
More than my ideal, this bike can be reduced in size to a flat surface which fits into a car without folding.
When I dream of cycling it’s like flying - weightlessly through a city or countryside. Now I live about 8 kilometres from Bellingen in rural NSW and really do fly slowly into town to do my shopping. However much I buy it never feels heavy and I cruise the hilly road home in the same time.
I discovered the power of e-bikes in Germany. It isn’t about going fast but about getting around comfortably for a long time. With a friend we cycled for 4 hours and covered about 80 kilometres on dedicated cycle paths but a couple of kilometres before getting back home I ran out of battery. Then I knew how important the electric assistance was.
Back in Australia I tried it out too. There are not many facilities for biking here unlike in Germany where bikes have equal rights or in Holland where non-lethal transport has priority over killer cars. In Bellingen we rely on the alternative culture and the general absence of infrastructure to be safe . Not many cars is a clear advantage. When a road is upgraded no cycle paths are included so progress makes things worse here. Despite this the number of cyclists is increasing quickly.
So I found my dream bike online and researched the shop well, spoke to them, and sent the money. A couple of days later it arrived.
Shops like this are rare all over the world. I found one in Berlin selling only Holland bikes. The nicest bikes are from Holland.
If you’re after a smooth ride talk to them at Dutch Car Go in Moorabbin in Melbourne.
17 de novembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Neil,
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear the i:SY fits your needs so perfectly and that your experience with Dutch Cargo has been so positive.
Your trust and your story mean a lot to our small team. Please reach out anytime—happy riding!
Warm regards,
Dutch Cargo
Test road the bike and ordered on the spot
Test road the bike and purchased gears and mechanical components set perfectly
10 de novembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your great review! We're delighted to hear that your test ride made the decision easy and that everything—from the gears to the mechanical setup—felt spot-on.
Enjoy the rides ahead, and please reach out if you ever need anything!
— The Dutch Cargo Bike Team
Legendary Customer Service
The customer service was absolutely exceptional end to end. Even included delivery to local bike shop in Newcastle who provided a white glove service for hand over. Was very fast and the team could not have been more accomodating to my requests and modifications to my order. Recommended!
1 de dezembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with us—from ordering to delivery—felt smooth and well-supported. It’s great to know our Newcastle partner provided a seamless handover and that our team could accommodate your requests along the way.
We truly appreciate your recommendation and hope you enjoy every ride on your new bike!
— The Dutch Cargo Bike Team
Excellent customer service!
Excellent customer service and guidance throughout the entire process. Ability to trial the bike for a good period of time prior to purchasing was valuable.
1 de dezembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your lovely review! We're so glad to hear that our guidance and support throughout the process made your experience a positive one. It’s great that the extended trial period helped you feel confident in your decision—it's an important part of finding the right bike.
We truly appreciate your feedback and hope you enjoy many happy rides ahead!
— The Dutch Cargo Bike Team
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
thank you!
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
hank you, Danielle! 🌟
We’re delighted to hear your delivery arrived super fast. We always aim to get orders out quickly and reliably, so it’s great to know we hit the mark for you.
Thanks for taking the time to share your feedback — we really appreciate it! 🙌
Yoga was very accomodating and stayed…
Yoga was very accomodating and stayed longer to help us purchase the bike we really like.
16 de outubro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Alvin,
Thank you so much for your lovely review! We’re so glad to hear Yoga was able to assist you and stay a little longer to help you choose the right ride. The iSwan Adventure is an excellent choice—stylish, smooth, and perfect for everyday adventures.
Enjoy every moment on your new eBike, and feel free to reach out if you ever need support or accessories.
Happy riding!
The Dutch Cargo Bike Team 🚲
Go to for Tern gear
Good web site and very fast turn around. I am a returning customer and Can recomend them.
5 de novembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for the great feedback!
We really appreciate you coming back to us, and it’s great to hear you’re happy with the Tern gear, our website, and the quick turnaround.
If there’s anything else you need, we’re always here to help! 🚲
Best of online and local shopping
The best of both online and local bike store shopping with competitive pricing and excellent service!
They were very helpful answering questions (over the phone and by email) before I ordered, and also shipped the bike interstate to a local bike shop who assembled it and were excellent on collection.
Dutch Cargo Bikes were also fast resolving a warranty issue with a replacement part.
Overall a great experience!
6 de novembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience — from pre-purchase support and interstate delivery, to bike assembly and warranty assistance. Our team works hard to make sure every step is smooth and enjoyable, so it’s fantastic to know that came through. We hope you enjoy many great rides ahead, and please don’t hesitate to reach out if we can help with anything down the road!
Helpful and responsive
The team from Dutch cargo bike were really helpful both pre and post sales. There were a couple of issues with the bike I purchased and they were responsive and worked closely with the manufacturer to remedy.
6 de novembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for sharing your experience! We really appreciate your patience and understanding while we worked through the issues with your bike. Our team is glad we could get everything sorted in collaboration with the manufacturer. It’s great to hear you felt supported both before and after your purchase — that’s exactly what we aim for. Wishing you many happy rides ahead!
I bought an $8,000 e-bike (Tern GSD…
I bought an $8,000 e-bike (Tern GSD cargo) via Dutch cargo and couldn’t be happier with the bike and the service. The bike was install properly and delivered to my door step on time . Highly recommend
16 de outubro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for choosing Dutch Cargo Bike and the Tern GSD! We’re thrilled to hear you’re loving the bike and that installation and doorstep delivery went smoothly. If you ever need a tune-up, accessories, or tips to get even more from your Yellow GSD, our team is here to help. Enjoy the ride—and thank you for the recommendation!
— The Dutch Cargo Bike team
Quick and efficient communication…
Quick and efficient communication switch to cheaper and more suitable item when one not available fast delivery under one week Melbourne to geraldton, huge choice of term specific and general items accessories on the website here , good prices for quality products too
14 de outubro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for your wonderful feedback! We’re glad to hear you had a smooth experience with our team—from quick communication to finding the best alternative item for your needs. It’s great that your order arrived so fast and that you’re happy with our range and pricing. We really appreciate your support and hope to see you again soon!
— The Dutch Cargo Bike team
No fuss Buying experience
No fuss Buying experience, Highly recommend the Team at Dutch Cargo eBikes. We are in Sydney and researching pricing on a Transporter 85 bike. Price was right, Delivered and assembled to my door. Communication from the get go has been phenomenal.
16 de outubro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much, Scott! We really appreciate your kind words and recommendation. We’re thrilled to hear your buying experience was smooth and that communication met your expectations. Enjoy your new Transporter 85 — it’s a fantastic bike, and we’re glad we could deliver it ready to ride right to your door. Thanks again for choosing Dutch Cargo eBikes!
— The Dutch Cargo Bike team
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for the feedback and enjoy your purchase!
NZ purchase of Tern go-to bag
I phoned and was well informed by the person i spoke with, the price and product are very good, and shipment to NZ was very prompt - thank you!
3 de setembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for your feedback! We’re thrilled you found our team helpful and the Tern Go-To Bag great value. Delighted the shipment to NZ arrived promptly. If there’s anything else you need for your setup, we’re here to help. 🚲
Expensive shipping
Happy with my purchase but too expensive for shipping.
I paid $25 for shipping and only pay $20 for posted.
1 de outubro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for your feedback — we really appreciate it! We’re glad you’re happy with your purchase.
The shipping fee covers postage and handling, which includes the time to carefully pick and pack your order, prepare the packaging, and take it to the post. In many cases, these handling costs actually exceed the postage itself. We always do our best to keep charges fair and transparent, and your feedback helps us review this regularly.
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