Very clear communication from start to finish for the order. Very quick delivery. Great product, the bricks are easier to use in my compact fire box, and burn like a dream.
A empresa respondeu
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Veja o que dizem as avaliações
Logs arrived on time and the delivery man (Stephen) was extremely helpful. Email updates kept us informed at every stage.
A empresa respondeu
Micheal was very helpful describing the different fire logs. Ordered on line and was delivered next day.I picked the pini kay briquettes fantastic log for heat and long lasting..
A empresa respondeu
Good product, good heat, no mess & ideal for burning in stoves. Environmentally good Only have to clean out ashes twice weekly. Delivery on 3/4 pallet so can store enough for the winter in a small... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Ecologs.ie is Ireland’s trusted supplier of eco-friendly wood fuels since 2009. We deliver premium eco logs, wood briquettes, kiln dried firewood, and eco firelighters with Free Nationwide Delivery. We focus on sustainable and quality wood fuels that bring warmth and comfort to your home.
Informações de contato
4,9
Excelente
337 avaliações
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Very efficient delivery
15 de dezembro de 2023
Great product great service and winter…
Great product great service and winter fortress now !
17 de dezembro de 2023
Happy with the logs and the rocket logs and have been ordering past 9 years
Happy with the logs and the rocket logs are super hot 🔥 I can just put on 1 at a time..my sitting ,dining room is 30 degrees heat
Thanks
5 de dezembro de 2023
Resposta da Ecologs.ie
Thanks!
They’re eco friendly and they work…
They’re eco friendly and they work really well
22 de novembro de 2023
Resposta da Ecologs.ie
Thank you!
Great customer service.
Great customer service response to a delivery issue that was outside of Ecologs control. Michael followed up and stayed in contact until satisfactorily resolved.
28 de outubro de 2023
Resposta da Ecologs.ie
Thank you.
Good products , excellent support!
I purchased RUF briquettes, beech wood, kindling and natural firelighters. Good quality and fast Delivery.
Customer service excellent too, sending me a small video on how to light briquettes! Thank you Michael!
7 de novembro de 2023
Resposta da Ecologs.ie
Thank you!
Can't really see how you could improve…
Can't really see how you could improve the service. Logs delivered on scheduled very soon after order made. Happy with product.
2 de novembro de 2023
Resposta da Ecologs.ie
thank you!
Ruf eco logs wouldn’t be for me
Ruf eco logs wouldn’t be for me. Smokey and slow to light, ok once burning but very ‘dusty’ while storing so won’t be buying again.
3 de novembro de 2023
Resposta da Ecologs.ie
Thank you for leaving your feedback. The larger RUF sample pack you bought are dense and need to be started properly, to make stronger initial fire in order to achieve clean burning. Being "smokey" is a sign you have not established the fire hot enough and your system is not at operational heat, possibly airflow restricted. We have a handy video on the product page how to light the RUF on fire and it is very easy once you follow the little system, once these are lit on fire the heat is enormous. Please note we do other products that might be better suited to your personal liking, easier and faster to establish on fire. We are open to advise anyone in their choice via our com channels.
Resposta da Ecologs.ie
Thank you.
Very good all round
Always great prompt delivery and quality products (firelighters).
16 de outubro de 2023
Resposta da Ecologs.ie
Thank you.
Super heat from the logs
We have just lit up a fire with the wood we received recently, the logs are very dry and there is a super heat from the fuel. Delivered on time, happy overall.
22 de setembro de 2023
Very helpful
Any time I had a query, Michael was on hand to help me with it. Very helpful and timely. Highly recommended.
4 de outubro de 2023
Resposta da Ecologs.ie
Thank you!
Quick delivery and great communication
Quick delivery and great communication. Would recommend to anyone
25 de setembro de 2023
Resposta da Ecologs.ie
Thank you!
My daughter got the logs very quickly…
My daughter got the logs very quickly after I ordered them. They were well protected from rain and the driver rang her before they delivered. Thank you
Sincerely,
Gay Brown
28 de setembro de 2023
Resposta da Ecologs.ie
Thank you!
Product as described
Product as described, delivered in timely fashion, good communication from the office, helpful service, will return again once I run out from the wood briquettes.
22 de setembro de 2023
Resposta da Ecologs.ie
Thanks!
Good product but price has nearly…
Good product but price has nearly doubled in the last years. Looking forward to the old prices in the coming years as energy prices decline? 5 Stars for service, response and delivery. Very professional. The price is competitive ie compares to rival suppliers even those that manufacture here in Ireland!
27 de setembro de 2023
Doubled in price in 1 year.
I give 3 stars for the almost double price increase. Last year it was €390/pallet, this year €659. Otherwise it is a good service, fast delivery, etc.
13 de setembro de 2023
Resposta da Ecologs.ie
Thank you for taking the time to leave us a review. Unfortunately this is a negative worldwide phenomenon and it is not a secret that the cost of wood material and energy have spiraled in recent years. As much as we dislike it we were forced to adjust the prices as other merchants in order to continue to serve our customers. Rest assured we remain competitive at this economic climate. Thank you for your continuing support!
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