Edward Mellor Avaliações 152

O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of Emma The absalute ray of sunshine - the most cheerful person of my days . Always so happy and always had as much time as I wanted She said trust me - she went above and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Natalie from hazel grove was great, she rang me on a regular basis and kept me so well informed of the progressof sale I was buying. Rachael was really helpful too! Katie, tai, Jack at the edgely br... Ver mais

Avaliado com 1 de um total de 5 estrelas

I trusted this company to do a survey for me prior to my house purchase in Sept 2025. They have missed so many issues on my survey, mainly the roofing , which has cost me £1500 i could not really... Ver mais

Avaliado com 5 de um total de 5 estrelas

An Amazing and Efficient team. Andrea Bailey was so professional and kept us updated every step of the way . And gave us great advice. Also was sympathetic to our situation. Recommend 100 percent tha... Ver mais

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

The home of property in Stockport, Tameside and Manchester - including Estate and Letting Agents, Property Auctioneers, and Mortgage and Insurance specialists. We have been successfully been selling properties across Greater Manchester for over 30 years.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

152 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 4 de um total de 5 estrelas

Always happy to help

I had a huge amount of help from the whole team whilst getting several properties on tbe market. Einar Perdomo was particularly helpful and nothing was too much trouble for him. I hope for some offers soon

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First great impression

We were visited by Einar Perdomo from Edward Mellor. It gave us a lot of hope with the sale and he is a great person. Hope to finish with everything in the same manner. Thank you

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I made an appointment to have my house…

I made an appointment to have my house valued by Mellor's with every intention of getting a couple more valuations.
Einar Perdomo arrived promptly and gave us a very good explanation of what he could do for us.
He was very professional and after outlining their fees we decided to go with them
I can only hope the sale goes as well

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unreliable Estate Agent

Edward mellor is zero stars but unfortunately I had to give one inorder for me to write a review. Scammers, Very unprofessional and undermanaged. They have no clue what they doing, they are a bunch of liars, pushes blame and threats you in using their services which I did which still went wrong so who is to blame. All they are interested is money, once you paid them that is it, they do not want to know. Takes no responsibility for their wrongdoing. They have a duty of care to protect their clients, providing accurate information, complete information to enable clients in making the right decision which they have breach.

9 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great company I have ever experienced

This is an amazing company that we are working with. The property of my client was listed only for few days , one viewing has already generated 5 offers with satisfactory price we are asking. Their follow up is terrific. Staff are performed excellent on sells team. Especially Natalie ,Einar, Bethany & Michael. I apprecaite for their works & for sure we would have more works together in the future.

2 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Edward Mellor for a surveying team

I used Edward Mellor for a survey on a property i recently bought. I couldn’t have had a more worse experience if i tried. I purchased the property on 11/7/25, so very recent. The surveyors report is all wrong and they are not taking any responsibility what so ever. I then received a telephone call from their MD named “Jim” ask yourself when a MD ever calls a person re a complaint. Jim was extremely rude to me on the call because i wouldn’t accept an apology for their faults made. I have a copy of the report and an email off “Jenny” stating it is their error but nothing has been taken into consideration even though I am going to be in thousands of pounds out of pocket. I am not going to the property ombudsman and a solicitor as their “big error” has completely changed my the financial demographics. They are also refusing to send me a copy of the call. PLEASE BE AWARE WHEN YOU ARE MAKING A DECISION RE USING EDWARD MELLOR FOR ANYTHING.

11 de julho de 2025
Avaliação não solicitada
logotipo da Edward Mellor

Resposta da Edward Mellor

Hi Elaine,

We are sorry to hear of your dissatisfaction.

We have fully reviewed your complaint at the highest level, including independent consideration by both our Chief Surveyor and our Managing Director.

The survey report did contain a clerical error in one section, but it also correctly identified the heating system as a traditional boiler with a separate hot water cylinder. This is not a defect, and no recommendation was made to replace it. Any decision to change the system is a matter of personal choice, rather than something required by the report.

We also carefully reviewed the telephone call you referred to. At no stage was our colleague rude or disrespectful, and the call was conducted in a professional manner.

Your complaint has been handled in line with our published procedure, and you have been advised of your right to refer the matter to The Centre for Effective Dispute Resolution if you remain unhappy.

We are fully transparent with our regulators and would have taken a compensatory position if, after review, it was deemed appropriate.

Many thanks,

The Edward Mellor Team

Avaliado com 1 de um total de 5 estrelas

Extremely Unprofessional and Misleading

Extremely Unprofessional and Misleading

I had a very disappointing experience with Edward Mellor while trying to purchase a bungalow on Remer Street in Crewe. The starting bid was £125,000, and after viewing the property, I received a call pressuring me to offer £175,000, claiming there was already a similar offer close to that amount. I refused to overpay.

To my surprise, the property didn’t receive any other bids and eventually sold weeks later for £141,000—far below the amount they had tried to push me to offer. They even used examples of properties in the area to justify their suggested price, but these examples were from different streets, half a mile or more away, and completely irrelevant.

It felt like an attempt to get more money out of me rather than giving honest advice. I found this approach highly unprofessional and misleading. I would caution anyone dealing with this company to be very careful—they seemed more interested in pushing a higher price than providing genuine assistance.

14 de julho de 2025
Avaliação não solicitada
logotipo da Edward Mellor

Resposta da Edward Mellor

Hi Alexandra,

Thank you for reaching out and sharing your feedback. We’re really sorry to hear that your experience hasn’t met expectations on this occasion. At Edward Mellor, we pride ourselves on delivering excellent customer service, so we’d like to look into this further for you.

Our Auction Manager is currently on annual leave but will review your case and be in touch directly once back in the office. In the meantime, if you’d like to share any further details, please don’t hesitate to email us at auction@edwardmellor.co.uk.

Many thanks,

The EM Team

Avaliado com 5 de um total de 5 estrelas

Edward mellor Woodley Well where do I…

Well where do I start 😊. Let's say I didn't get off to the best start when it came to looking at selling my home. My home was on the market with a different estate agent and I felt I was getting nowhere with it. I didn't go to Edward Mellor to begin with as I sold my previous home with this other estate agent company so through it would be straightforward. Nottttttt. I called Edward mellor less than two weeks ago and from the word hello I felt at ease. I spoke to Hollie Moore in the Woodley branch and she was so accommodating to my needs and really took the time to listen to my selling experience so far . She reassured me and went through everything so thoroughly. At no point did I feel pressured or rushed and all of staff I have spoken to have just been outstanding. Thank you Hollie, Amber and Gemma (sorry if I missed any names) but you are all an amazing team and after just a week a buyer has purchased my home. Hollie gave great advice on the value and was extremely professional active when going get photos. Over 40 photos taken and Hollie showed the property in near enough every angle possible. The write up of my house was a true reflection of the property and Hollie mentioned all the great features my house has to offer and who it would be suitable for potentially. Hollie gave great advice regarding me coming off right move and from the previous agent to going on again with a new agency and every question was answered in a way I understand so nothing was overwhelming. Hollie really does know her stuff and the team work great together .Thank you and I'm really enjoying the whole experience with you. I feel so rest assured that everything is in safe hands. 😊 Thank you again. Hannah x ps if you are looking at putting your home on the market around the areas the Woodley branch cover I highly recommend. Great team work between the Woodley and reddish branch too x

29 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unprofessional without basic skills and knowledge in their field ! Avoid!

If I could leave a zero review , I would. Please do not use them unless if you want to create problems for yourself. I was renting my property and cannot get it back, because of Edward Mellor unprofessionalism and mismanagement. They are always right, covering their faults but in reality do not know what they are doing. They cannot even serve a proper notice to the tenant! Unprofessional and horrible people ! Constantly lie and clearly it is in their work ethics. My tenant does not want to talk to them (talks to me) because he thinks that they are stupid and the worse agency ! And it is completely true ! Avoid !

1 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

we demand accountability

We received an unacceptable and factually inaccurate Survey report that has resulted in a significant waste of our time. Edward Mellor Surveyors conducted a Level 3 survey of our home for our buyers, and the surveyor, William Moss, fabricated information about the building work we completed. He failed to consult us about the actual work done and wrongly claimed that we had no damp proofing and no lintel over the new back doors. His assertion that brickwork was removed when it was actually added is completely false.

Moreover, Mr. Moss had gone out of his way to gain a quote of £12,000 to "redo" the work without even investigating what had been done or reviewing the building regulation certificate we possess. This erroneous information has unnecessarily alarmed our buyers, leading him to mistakenly suggest a reduction in the asking price for nonexistent issues. His claims are nothing but baseless guesswork.

Additionally, he incorrectly noted that the chimney stack was "shared with the adjoining property," despite our home being detached. This pattern of discrepancies is wholly unacceptable and has compelled us to file a formal complaint against Mr. Moss. This situation has caused us significant distress and wasted a great deal of time for many individuals involved. We demand accountability for these inaccuracies.

5 de agosto de 2025
Avaliação não solicitada
logotipo da Edward Mellor

Resposta da Edward Mellor

Hi Samantha,

We are sorry to hear you are unhappy with the survey report prepared for the prospective purchasers of your property. As the survey was instructed by and carried out on behalf of the buyers, our contractual obligation is to act solely in their best interests, and our survey team has no direct contractual relationship with you as the vendor.

We would, however, like to clarify a number of inaccuracies in your review:

1. The inspection was a Level 2 Home Survey, not a Level 3 survey as stated.

2. Our surveyors do not and did not “fabricate” information. All advice is based solely on observations and evidence gathered during the inspection.

3. In line with RICS standards, our surveyors never obtain or provide cost estimates for works to vendors or purchasers. The figure of £12,000 you refer to was not provided by Mr Moss or Edward Mellor Surveyors and is incorrect.

4. While we regret the slight misdescription regarding the chimney stack, this had no bearing on the overall advice or conclusions given to our client.

Based on feedback, the purchasers were satisfied with the report and the advice provided.

We hope this clarifies the position and reassures that our reports are prepared in strict accordance with RICS professional standards, based entirely on the conditions found at the time of inspection.

Many thanks,

The EM Team

Avaliado com 5 de um total de 5 estrelas

Good experience

Having a good experience with Edward Mellor estate agents. Elinar was straight forward, professional and helpful from the start. Kim, Beth and Natalie were always more than helpful, professional and understanding on the phone or via email with viewings and offers.
Made selling alot easier and stress free.
Have been transferred to Christian in the team until process is all complete and he has also been helpful.

28 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well done Edward Mellor

Well Edward Mellor as done a grand job Einar perdomo and the team were great exceeded my expectations on the house sale what a great job they have all done thank you very much
Mike

28 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Edward Mellor could teach other estate…

Edward Mellor could teach other estate agents a thing or two about customer service, from meeting Einar Perdomo at Mum's home all the way through the selling process supported by Louise & Millie the team have delivered a superb professional & caring service, a massive thank you from Mum & I x

24 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience

Zero rating. Almost 8 months wait from buyer of my house only for it to fall through on the 2nd completion date in which the buyer did not have the funds to pay for the house! (Why was this not evidenced at the beginning?) (LEVENSHULME BRANCH) Then only to find out no contracts had been signed so no penalty for the buyer. I emailed the Levenshulme branch asking for answers and they did not reply. They never call you back when they say they will, poor communication skills and poor customer service.

7 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Einar Perdomo and his team at Mellor's estate agents

Einar Perdomo and his team were professional from from the start. The estimated sale value was incredibly accurate. They guided us through a sale by auction, advised on solicitors and kept is informed throughout. We were 60 miles away from where the property being sold and the team were extremely supportive. Ajob well done.

1 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service from Start to Finish

I recently sold a property through Edward Mellor Auctions and couldn't be more pleased with the entire experience. From the initial valuation to the final sale (which went over the guide price!), the process was smooth, professional, and reassuring every step of the way.

A special thank you to Einar, whose initial valuation and expert guidance helped set the tone for a successful sale. His knowledge and calm approach gave me confidence from day one.

I also want to thank Louise for her warm and personal touch throughout the process—she really made me feel looked after, and her genuine care stood out.

And last but certainly not least, Millie was outstanding with her communication and organisation. She kept everything on track and made sure I was updated every step of the way—an absolute star!

If you're considering selling your property, I wholeheartedly recommend Edward Mellor Auctions. Their team is exceptional, and their results speak for themselves.

2 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Einar Perdomo

I had an appointment as a prospective seller with Einar Perdomo. He was extremely professional, polite and very knowledgeable. He answered all my questions and explained the process in an easy-to-understand way. I was impressed and would highly recommend his services.

14 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A big thank to Einar and all the team…

A big thank to Einar and all the team at Edward Mellor. From day one Einar made it simple and easy for us make the decision to put our house up for sale, he explained everything, he photographed our property and within 24 hours it was on the market for sale, super. It has been simple and stress free. All the team at Edward Mellor are supportive and polite. A big thank you to Alan who came to show all the viewers around our home, co-ordinating 9 viewers in one day , brilliant. Thank you to Natalie, Kim, Gaby and Cameron who were always keeping us upto date with viewing appointments, dates and times, all very polite and professional. Thank you again

5 de julho de 2025
Avaliação não solicitada

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