Extremely poor customer service from EGR. Almost a month after we cancelled an order, EGR failed to action the cancellation and sent the part anyway. It also took nearly a month for the refu... Ver mais
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Veja o que dizem as avaliações
Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... Ver mais
A empresa respondeu
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... Ver mais
A empresa respondeu
Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... Ver mais
Detalhes da empresa
Escrito pela empresa
EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.
Informações de contato
84 Evans Road, 4107, Salisbury, Austrália
- 1300 320 338
- hello@egrauto.com
- egrauto.com
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No drill install
No drill install, best design I’ve found so far and suits my EGR hard lid, Quick delivery. I’ve tried other cheaper options with no luck.

Resposta da EGR Auto
Terrible
Terrible. EGR premium canopy purchased for 2019 Ranger. Rear window has never closed properly and looks ajar. Rear window as it doesn’t close properly won’t lock after approximately 1 year of ownership. After complaining to TJM who provided and installed it, they couldn’t really fix the issue and assured me it was standard. After no response from EGR I accepted a dud and hated my canopy.
I received a complete new canopy from EGR just before I reached 2 years of ownership as the rear left corner developed a crack.
The new canopy had the exact same fittting issues as the first. Poor rear window fitting, operation and after 1 year doesn’t lock.
Very poor quality.
PLEASE RESPOND
Hi there
I sent an inquiry but haven't has a response!!
I would like to know if I can remove the fog lamps from the EGR bullbar for my 2019 Mitsubishi Triton (MR) and replace them with driving lights?
Thanks for your prompt reply.

Resposta da EGR Auto
Review
quality is awesome customer service was very good when i enquired about delivery dates. Just took almost a month to arrive was my only concern.

Resposta da EGR Auto
Very tough, very well made.
I was hesitant at first due to the price, however once I installed the HD roof rack system I couldn't be happier and am glad I didn't go the cheaper option.

Resposta da EGR Auto
My recent online experience was good…
My recent online experience was good but don’t email them asking for assistance as you won’t get a reply still waiting for a response from 2years ago

Resposta da EGR Auto
1st class customer service from Andi and quality products
I got to Egr on Tuesday 22nd after along drive. i had spoken to Andi a few times on the phone and I was greeted on the day by Andi who was so helpful, very warming and a polite guy. My vw Amarok was in getting the electric egr rolltrac and roll bars done. I was so made up with the job and that I got it done by them. its going to make my life so much easier. it's Amazing quality product and I would highly recommend Egr to anyone. 1st class customer service from Andi he's real asset to the company.
Thanks again Paul Smith

Resposta da EGR Auto
The purchase process was easy to follow…
The purchase process was easy to follow and the delivery was very quick even for a regional customer

Resposta da EGR Auto
We still havent got our Canopy and…
We still havent got our Canopy and awaiting for installation which we have been told wont be until 22nd August!
Good product that looks and fits great
Good product that looks and fits great, easy to install and upfront about delivery and production times.

Resposta da EGR Auto
Whole process was a breeze!
Easy to order and the installation process was a breeze. The roof rack installer was professional, prompt, courteous and unobtrusive. Good value for money.

Resposta da EGR Auto

Resposta da EGR Auto
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