Elegance of Elena Ltd Avaliações 

185
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have had counselling sessions in the past on many occasions witch was all helpful But Elena is on another level through the 8 sessions I had she has enabled me to understand myself and I really c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Welcoming and friendly staff, we were welcomed by Layla & Chloe. We went in to get some bridal shoes for my sister! The girls knew exactly which products to show us and were extremely helpful in assis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service. My ordered shoe was unfortunately going to be delayed beyond my wedding date. However Angela contacted me and offered me various options, including an alternative... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

James and layla were an absolute massive help, was unsure when my suit was coming the one i ordered was the wrong size and i rang to see when they were dispatching just aswell, they then covered the e... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Vestidos de Noiva

Escrito pela empresa

Bridal Boutique in Leicestershire stocking a huge range of luxury wedding dresses in sizes 6 to 36, Occasion Wear, Children's Wear and accessories. Our online bridal store has wedding accessories, wedding gifts, flower girl dresses, Mother of the Bride, occasion wear, prom, bridal and occasion wear shoes and accessories. Free bridal consultations available. Don't want a white or ivory dress? We can dye our wedding dresses and bridal shoes in any colour of your choice. Looking for comfortable wedding shoes? We offer a range of mid-heel and flat wedding shoes in a variety of sizes. Elegance of Elena Boutique welcomes all couples and provides a safe, fun and welcoming environment.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as avaliações

(185)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Wonderful customer service ..sorted out…

Wonderful customer service ..sorted out a late delivery with a speedy replacement since I was leaving the country in a hurry. Delivered as promised the shoes are lovely and such friendly correspondence. Thank you !

2 de fevereiro de 2022
Avaliação não solicitada
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

thank you for your review it means the world to us.
we are so pleased we managed to help we hope you have an amazing wedding day :)

Avaliado com 5 de um total de 5 estrelas

Beautiful shoes

Beautiful shoes, super communication.Can't wait to wear them on my wedding day and the lucky sixpence that was included was just that extra special touch.

24 de janeiro de 2022
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

awww thank you :)

Avaliado com 5 de um total de 5 estrelas

I loved my shoes

I loved my shoes. I waited a long time for them because one pair was on pre order. I forgot about that and queried why it was taking so long but was very satisfied with the communication from customer services and the returns process. They also allow you to pay in installments to help spread the cost which is was great. Bear in mind that you obviously don't receive the shoes until you had paid them off which makes sense. Would definitely recommend Elegance of Elena and can't wait to wear my new shoes on my wedding day!!

11 de janeiro de 2022
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you for your lovely review :) xx

Avaliado com 5 de um total de 5 estrelas

Absolutely delighted.

I am delighted with the Zara Bridal boots that I bought from Elegance of Elena. I ordered a pair in a size 4. Layla contacted me directly to say that they needed to be ordered and that there would be a bit of a wait and to ask if I wanted to go ahead, I was a bit apprehensive but, since there is a while to go until my weding I decided to proceed especialy as I loved the boots so much. When they arrived I was delighted but they were too big (they do come up large for anyone thinking of ordering a pair). I ordered a pair in a size 3 and again Layla asked if I would be happy to wait. This time I wasn't apprehensive at all and was happy to wait. The next day I had an email from Layla to say that she had founda pair and they would be delivered in 2 days! I was so excited. My boots arrived and they fit perfectly. I am so grateful to Layla for all of her hard work in finding me the perfect boots for my wedding. Will definitely recommend this company.

10 de janeiro de 2022
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you so much 😊 , if we can help in any way we will. We appreciate the time taken to leave a review for us thank you again and we hope you have a fabulous wedding day x

Avaliado com 5 de um total de 5 estrelas

Lovely service

Lovely service. Personal touches which are just so sweet. Love my wedding shoes and can't wait to wear them on our special day.

9 de janeiro de 2022
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Awww thank you , we hope you have the best day ever x

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service

I ordered a pair of size 7 shoes but unfortunately they were out of stock, Elegance emailed me quickly and apologised that this had happened and asked whether there was any other shoes I liked and that they would be able to help with any questions I might have, there was another pair which I loved but they were not available in wide fit so it was recommended to go a size down in the original ones I wanted - they were absolutely right! I was quite nervous about ordering my wedding shoes online but Elegance were nothing but extremely helpful, my shoes arrived today and they fit beautifully! I cannot thank them enough for their help - I 100% recommend!

7 de janeiro de 2022
Avaliação não solicitada
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you so much for your kind review, we are so pleased that we could help you find your perfect wedding shoes congratulations and we hope you have a fabulous wedding day xxx

Avaliado com 5 de um total de 5 estrelas

Excellent

Great communication, shoes as described. Fast postage, very friendly.
Highly recommended thanks again.

3 de janeiro de 2022
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

thank you for your lovely review we are so pleased :)

Avaliado com 5 de um total de 5 estrelas

My shoes are beautiful and well made

My shoes are beautiful and well made, they came so fast aswell 100% will order of them again.

2 de janeiro de 2022
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you so much for your kind review , it means a lot to our company so pleased you love your shoes :)

Avaliado com 5 de um total de 5 estrelas

More than happy

Covid deliveries causing havoc for most businesses but the can do attitude of Angela saved the day. Excellent service lovely products.

27 de dezembro de 2021
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you so much , we do try to help any way we can we are so pleased you are happy 😊 xx

Avaliado com 5 de um total de 5 estrelas

Above and Beyond!

I had some trouble getting the right size of my shoe as the wide fit were bigger than expected!
Layla went above and beyond to ensure I got the right shoes in time for my wedding day! She was so helpful, patient and kind and a real reminder of what good customer service is!

21 de dezembro de 2021
Avaliação não solicitada
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you for your kind words 🥰, Layla is a great member of the team and will be made up with your kind words thank you so much again and we hope you have a lovely wedding day x

Avaliado com 5 de um total de 5 estrelas

At last I have found bridal shoes that fit.

At last I have found bridal shoes that fit. Not only top quality and elegant. These are super comfy too. Worth every penny. Highly recommend. I now can relax and look forward to my wedding day.

16 de dezembro de 2021
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you so much for your lovely review we are so pleased you have found your perfect shoes! 💕

Avaliado com 5 de um total de 5 estrelas

Amazing customer service with…

Amazing customer service with continuous updates on my order. Pleasure to deal with and am absolutely delighted with my shoe order. Cannot wait to wear them on our big day. Thank you so much to all at Elegance of Elena x

15 de dezembro de 2021
Avaliação não solicitada
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you so much for your lovely review. It is such a pleasure to read reviews on our customer service team :). We all hope you have the most amazing day and feel free to send us pictures that we can share to our socials :)

Avaliado com 5 de um total de 5 estrelas

AMAZING COMPANY

I can highly recommend Elegance of Elena to all customers. They are an authority on all things bridal and have an amazing range from which to choose. I have dealt with this company on several occasions within the past year and the service they provide is second to none. Staff are attentive and provide amazing customer support right through from ordering to delivery, not to mention the updates, beautiful packaging and an extra special little touch! Every aspect of their professional service is of the highest calibre. Absolutely faultless. Don't hesitate to shop with Elegance of Elena.

10 de dezembro de 2021
Avaliação não solicitada
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

awww thank you so much for this review, it is lovely to hear the wonderful feedback from our customers and we cant thank you enough for supporting us :)

Avaliado com 5 de um total de 5 estrelas

Perfect shoes!

Gorgeous shoes, delivered super quickly with loads of updates on my order. Can't wait to wear these to my wedding!

9 de dezembro de 2021
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

thank you so much for your lovely review, we are so pleased you are happy with your shoes :)

Avaliado com 5 de um total de 5 estrelas

Style, quality, and comfort- tick!

These are the most beautiful wedding shoes ive seen within my budget of £150. Absolutely gorgeous, and excellent customer support via email from Layla. I would 100% recommend based on aesthetics, quality and comfort. I am a size 6 and these fit perfectly. Love, love, love! I just have to make a choice out of the 4 gorgeous pairs i ordered.

8 de dezembro de 2021
Avaliação não solicitada
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

awww thank you so much for your lovely review.
Layla is very good at her job and will love to hear your feed back.
we are so pleased we could help you xx

Avaliado com 5 de um total de 5 estrelas

The ladies were very helpful when…

The ladies were very helpful when trying to decide on a pair of shoes to match an outfit which was done via WhatsApp as I couldn't get to the shop. Shoes arrived quickly and are great quality.

25 de novembro de 2021
logotipo da Elegance of Elena Ltd

Resposta da Elegance of Elena Ltd

Thank you 😊 , we are so pleased we could help you find the perfect shoes. Always here to help 😘 x

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