Ella-Mae Jewellery Avaliações 

164
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have to admit I saw this beautiful necklace and knew straight away a young girl who would appreciate it, however I have never been this early before but it's going yo be a Christmas present so a few... Ver mais

Avaliado com 5 de um total de 5 estrelas

First order went missing in post very kindly sent again tracked. Lovely earrings and excellent service, I will definitely order from them again

Avaliado com 3 de um total de 5 estrelas

The earrings were lovely but I wasn’t happy with the “luxury” packaging. Although the little suede envelope was quite neat, the earrings inside were in a clear plastic bag which made them look cheap t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

164 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(164)

57 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Absolutely thrilled with my purchases

Absolutely thrilled with my purchases - easy to order online, confirmation received promptly and my earrings arrived so soon afterwards.

Highly recommend Ella-Mae Jewellery - outstanding 🌟

26 de novembro de 2024
logotipo da Ella-Mae Jewellery

Resposta da Ella-Mae Jewellery

Thank you so much for the lovely review Nicola. We are so glad that you love your Ella-Mae jewellery.

Avaliado com 5 de um total de 5 estrelas

Beautiful necklace and matching…

Beautiful necklace and matching earrings at a really good price. Correspondence and delivery time were both excellent. Would certainly recommend this company.

1 de novembro de 2024
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Resposta da Ella-Mae Jewellery

Thank you so much for your lovely review Christine. Thank you for sharing.

Avaliado com 5 de um total de 5 estrelas

Great items - I will be back xx

I purchased ear rings and a bracelet from Ella-Mae. They arrived quickly and were beautifully packaged.
Both items are fabulous, very detailed and look amazing on.
Very pleased with them and will definitely be purchasing again x

27 de outubro de 2024
logotipo da Ella-Mae Jewellery

Resposta da Ella-Mae Jewellery

Thank you for the lovely feedback Claire. We are so glad that you love your Ella-Mae purchases x

Avaliado com 5 de um total de 5 estrelas

Ear rings

Easy to use website.
Gorgeous earrings.
Speedy delivery.
Well packaged.

3 de outubro de 2024
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Resposta da Ella-Mae Jewellery

Thank you for the lovely feedback Sandra. Glad you love your Ella-Mae earrings.

Avaliado com 3 de um total de 5 estrelas

Earrings lovely - packaging not so good..

The earrings were lovely but I wasn’t happy with the “luxury” packaging. Although the little suede envelope was quite neat, the earrings inside were in a clear plastic bag which made them look cheap to give as a gift. There was also no information as to what the earrings were made of etc which would be helpful when it is a present. However I would reiterate the actual earrings were lovely and I wouldn’t hesitate to buy more if it was just for myself and not as a gift.

3 de outubro de 2024
logotipo da Ella-Mae Jewellery

Resposta da Ella-Mae Jewellery

Hi Karen, I see we have responded to you via email also. The pouch is exactly as shown in the images on the website and we sent you the details from our product care instructions which highlights the best way to stop silver jewellery from tarnishing is to keep it in the airtight plastic pocket which we provide then keep it in the pouch. So it is intentional to put them in the little plastic pocket. Full details of the product are on the website, we wouldn't usually print this out and put it in with the order. We have also confirmed that you are more than welcome to return the order within the refund period if it is not what you wanted. Our customer services team will be more than happy to assist you.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery
Absolutely lovely item
Couldn’t be happier
I brought two of the love heart bracelets one for my daughter and so glad I did cause we love them! They gorgeous - very happy

3 de outubro de 2024
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Resposta da Ella-Mae Jewellery

Thank you for the lovely feedback Gill. We are so glad you love your Ella-Mae bracelets.

Avaliado com 5 de um total de 5 estrelas

Lovely jewellery just my thing

They were very nice earing just what like andwillbe ordering some more .

2 de outubro de 2024
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Resposta da Ella-Mae Jewellery

Thanks for the great feedback Brenda, we are so glad you are happy with your Ella-Mae purchase.

Avaliado com 5 de um total de 5 estrelas

I excellent value for money…

I have just received the beautiful heart bracelet. It’s stunning and the small pouch it came in was beautiful

4 de outubro de 2024
Avaliação não solicitada
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Resposta da Ella-Mae Jewellery

Thank you for the great feedback Janine. We are so glad you love your Ella-Mae purchase.

Avaliado com 5 de um total de 5 estrelas

Super quick delivery

Super quick delivery, great stylist earrings, excellent quality and value.

28 de setembro de 2024
logotipo da Ella-Mae Jewellery

Resposta da Ella-Mae Jewellery

Thank you for the lovely feedback Jan. Glad you love your Ella-Mae purchase.

Avaliado com 5 de um total de 5 estrelas

Earrings

Beautiful and arrived very quick .

26 de setembro de 2024
logotipo da Ella-Mae Jewellery

Resposta da Ella-Mae Jewellery

Glad you love them Dorothy and thank you for your feedback. We appreciate it.

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