Ella-Mae Jewellery Avaliações 

164
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have to admit I saw this beautiful necklace and knew straight away a young girl who would appreciate it, however I have never been this early before but it's going yo be a Christmas present so a few... Ver mais

Avaliado com 5 de um total de 5 estrelas

First order went missing in post very kindly sent again tracked. Lovely earrings and excellent service, I will definitely order from them again

Avaliado com 3 de um total de 5 estrelas

The earrings were lovely but I wasn’t happy with the “luxury” packaging. Although the little suede envelope was quite neat, the earrings inside were in a clear plastic bag which made them look cheap t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

164 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(164)

57 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Joans review!

I bought this for a friend's birthday in November. I just hope she likes it as much as I do. The service was excellent and I will order more from Ella-Mae.

2 de setembro de 2024
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Resposta da Ella-Mae Jewellery

Thank you for the lovely feedback Joan. We hope your friend loves her lovely gift x

Avaliado com 5 de um total de 5 estrelas

Good quality jewelry

Very good service, delivered quickly and packaged well. Pretty earrings and necklace set which I will enjoy wearing on holiday soon. Good quality and expensive looking but cost was very reasonable.

30 de agosto de 2024
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Resposta da Ella-Mae Jewellery

Thanks for the lovely feedback Caroline. Glad you love your Ella-Mae jewellery. Have a lovely holiday.

Avaliado com 4 de um total de 5 estrelas

Disappointed

Bought 3 pairs of earrings. One were exactly like the picture as well as a good size. The other two were disappointing. They were a lot more smaller than shown in the pictures but still pretty.

16 de agosto de 2024
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Resposta da Ella-Mae Jewellery

Thanks for your feedback Rachel. We do photograph the exact item that will be sent to our customers and state measurements in each of our listings in an attempt to be as informative as possible. We appreciate you taking the time share your opinion though.

Avaliado com 5 de um total de 5 estrelas

Beautiful jewellery from a small…

Beautiful jewellery from a small business. So much thought goes into the jewellery. I bought a couple of pieces for myself & have now ordered for my granddaughter 🥰

13 de agosto de 2024
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Resposta da Ella-Mae Jewellery

Thank you so much for your orders, and for the lovely review. We only sell pieces we would love to wear ourselves and designed the little pouches so that they would be something our customers would want to keep forever. As a small business our customers and their feedback mean everything to us x

Avaliado com 5 de um total de 5 estrelas

Beautiful earrings

Beautiful earrings. Exactly as shown. Quick delivery and great communication. Love them

12 de agosto de 2024
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Resposta da Ella-Mae Jewellery

Thank you for the lovely review Helen. So glad you love your Ella-Mae purchases x

Avaliado com 5 de um total de 5 estrelas

Amazing quality

Amazing quality, value and just beautiful. The little bag that comes with them great for travelling

12 de agosto de 2024
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Resposta da Ella-Mae Jewellery

Thanks for the lovely feedback. Glad you are loving your Ella-Mae purchase.

Avaliado com 2 de um total de 5 estrelas

Very disappointed with this necklace

Very disappointed with this necklace, as started to turn black within the week. Will not be ordering anything else, owing to this disappointment.

16 de julho de 2024
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Resposta da Ella-Mae Jewellery

We are really sorry to hear that Joan and that is most unusual. Silver will tarnish if it comes into contact with certain substances. Full care instructions can be found on our website.

Avaliado com 3 de um total de 5 estrelas

The styles okay

The styles okay, but much much smaller then photo,

18 de julho de 2024
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Resposta da Ella-Mae Jewellery

Hi Gillian, the photo is of the exact item and the size is always quoted in the description. Apologies if you were expecting them to be bigger.

Avaliado com 4 de um total de 5 estrelas

Lovely little earrings

Lovely little earrings - little bit smaller than I was expecting

17 de julho de 2024
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Resposta da Ella-Mae Jewellery

Thanks for your feedback Martin. We do try to show the size as well as possible in our photographs and detail the size in our product descriptions. Glad you like the earrings.

Avaliado com 4 de um total de 5 estrelas

Smaller than expected but had nice…

Smaller than expected but had nice pouch. Took a little while longer than I expected to arrive but they are cute

10 de julho de 2024
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Resposta da Ella-Mae Jewellery

Thank you for sharing Julie, and glad you like your earrings from the EMJ collection. I see they were the mini ribbon hearts, which are dainty and super cute. We received your order Tuesday night and it was processed Wednesday using our standard service which is around 3 days. Royal Mail can occasionally take an extra day, so apologies if that happened.

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful quality…

Absolutely beautiful quality & exactly as described by the seller. Great price & love the suedette pouch it arrived in.

9 de julho de 2024
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Resposta da Ella-Mae Jewellery

Thank you for the lovely review Sheila. We are so glad that you love your Ella-Mae purchase.

Avaliado com 5 de um total de 5 estrelas

Earrings

Fast delivery fab little earrings good quality too reasonable price too

8 de julho de 2024
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Resposta da Ella-Mae Jewellery

Thank you for the lovely review May. We are so glad that you are happy with your Ella-Mae order.

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