The clothes are cute the quality is great but I’m giving them 4 stars because I had an issue with my order that needed to be resolved and they never got back to me.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I order all of my going out / festival clothes from Elsie & Fred and I have not had one purchase I’m unhappy with ! My body type is quite hard to find clothes that fit (6 foot and I wear a 32DD bra)... Ver mais
I’m so gutted to send a negative review to a small business. However having sent multiple messages via the website, 2 different email addresses, Instagram and messenger I have no choice. I’ve paid for... Ver mais
A empresa respondeu
Messaged on insta before buying and was replied to so quickly! Incredible quality, True to size and already know i'll be receiving hundreds of compliments! Can’t wait to wear it!! Also my order came... Ver mais
Detalhes da empresa
Escrito pela empresa
An online boutique created by three siblings, Natalie, Leanne and Ryan Haynes. They believe in empowering the fiercest and more empowered version of you. Elsie and Fred specialise in making females feel special in bold colours and bright hues designing...
Informações de contato
Elsie & Fred, UNIT 2-3 HEER HOUSE, MATLOCK ROAD, CV1 4JR, coventry, Reino Unido
- sales@elsieandfred.com
- elsieandfred.com
Resposta de Elsie & Fred
Very glad to hear that Angel! Thank you so much x
I love Elsie and Fred’s customer…
I love Elsie and Fred’s customer service they’re so nice and helpful as can and their items are awesome and unique
10 de outubro de 2023
Resposta de Elsie & Fred
Ahhh thank you very much Hope! Really bloody appreciate it x
Poor quality
I ordered a dress, I payed 49 euro’s for it and 21 euro’s import fees. But the dress is very thin and the fabric is fragile. It has already started to fray and has a lot of loose threads. I’m very disappointed because I looked forward to wearing it, but now I probably will not.
26 de setembro de 2023
Resposta de Elsie & Fred
Hey Jahzyra, always good to hear feedback! im sorry to hear that, but pop us an email on ryan@elsieandfred.com and we shall do all we can to make that up to you x
Impeccible service from some top
Impeccible service from some top, empowering, creative legends ❤️
30 de agosto de 2023
Resposta de Elsie & Fred
Love you Clauds!
I have received my order so how can I…
I haven’t received my order so how can I rate you
28 de agosto de 2023
Resposta de Elsie & Fred
Hi Shameka, you ordered your dress 5 days ago…..to the USA. It will be with you any day now so a 1-star review here seems somewhat harsh. Comon now babes x
I love everything 😀 …
I love everything and the customer service is so helpful every time. What is not to love ❤️
31 de julho de 2023
Resposta de Elsie & Fred
That’s so very sweet Monifa! Thank you so much for your kind words x
Super quick delivery!
Super quick deliver all the way to Australia!
Love this brand so much
23 de julho de 2023
Resposta de Elsie & Fred
Ahhh super glad to hear that Nicole, thankyou for the review mi amor xx
10/10 service and great quality clothing
25 de junho de 2023
Resposta de Elsie & Fred
Ahh thank you Jake, that means alot x
Really good customer service
Really good customer service, very helpful and the clothes quality is outstanding
11 de julho de 2023
Avaliação não solicitada
Resposta de Elsie & Fred
thank you so so much for those kind words Eve <3
Great jumpsuit good quality and price…
Great jumpsuit good quality and price in the sale! Thank you 😊
29 de junho de 2023
Avaliação não solicitada
Resposta de Elsie & Fred
so glad you're happy with your jumpsuit Zoe! xx
Package says shipped but isn’t
It has been like two weeks and my package has been sitting and it says that the shipping company has not received it yet
25 de maio de 2023
Love it
Love it! Awesome garments! And fast shipping all the way across the world! Thanks so much
29 de maio de 2023
Excellent coat
Excellent coat! Really great quality and definitely a statement piece.
29 de maio de 2023
Phenomenal Family Values + Bold Fashion Flare
Phenomenal small business with family values forged with bold fashion aesthetic 💖 such a great experience of customer service support & high-end products— I’ve shopped 4 times already 🥰
24 de maio de 2023
Resposta de Elsie & Fred
that is the SWEETEST message. Thank you so so much Mel, that means a bloody lot xxxxx
Resposta de Elsie & Fred
Thank you so so much Lauren, we really appreciate that ❥
Resposta de Elsie & Fred
thank you very very much Rachel xxxxxx
Love love love my new vegan fur coat…
Love love love my new vegan fur coat from you guys. The color is vibrant and its so warm. Going to be perfect for the upcoming festival im going to. Thanks so much!
27 de março de 2023
Resposta de Elsie & Fred
Ahhh thankyou very much for the review Eleixa (beaut name btw) SO glad you love it x
amazing coat i bought from you guys
amazing coat i bought from you guys . i’m so in love. and very quick delivery !
5 de abril de 2023
Avaliação não solicitada
Resposta de Elsie & Fred
thank you very much Chelsea! You are MORE than welcome xxxx
One of my favourites for party outfits…
One of my favourites for party outfits I have a few pieces from E&F. I always get compliments on the unique colour designs. I love the concept of this conscientious, independent brand. 🤩
19 de março de 2023
Avaliação não solicitada
Resposta de Elsie & Fred
Thank you VERY VERY much Nyla! 😍
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.