We spent a wonderful week in Villa Loredana in Tuscany. We were warmly welcomed and presented to the available facilities. The villa as well as the separate house were clean and tidy. We particula... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We spent a wonderful week in Villa Loredana in Tuscany. We were warmly welcomed and presented to the available facilities. The villa as well as the separate house were clean and tidy. We particula... Ver mais
A empresa respondeu
TRULLI ITALIA una struttura bellissima nel silenzio dell'entroterra Pugliese. Casa bellissima costruita intorno ad un trullo originale finemente ristrutturato, nel quale si respira un'atmosfera un... Ver mais
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Emma Villas are great to deal with in regards to the organisation of any booking. Anna & Luigi (the owners of this house) were so welcoming and warm for our check-in. Anna was so responsiv... Ver mais
Very beautiful House in walking distance to The Beach. Enormous Garden, beautiful Pool and huge terrace for warm summer evenings. We had a really relaxing time there with kids aged six to 14. Would d... Ver mais
A empresa respondeu
Over 600 exclusive villas with private pool in Italy / Handpicked villas, selected, described, verified and constantly inspected by experts / Booking online with prices and availabilities always updated in real time / Booking Office and Concierge Service available 7 days per week. Italian Incoming Tour Operator offers exclusive villas and country houses with private pool, in many areas of Italy. The development of this important company has been possible thanks to the work which all the staff have done for years with professionalism, dedication and perseverance and thanks to their strong desire not to disappoint the clients’ expectations, offering them a unique and unforgettable holiday in this land, so evocative and rich in beauty. An increasingly high standard of quality and the exclusivity of the proposed properties have been, from the outset, the essential strengths which have characterized Emma Villas over the years. Emma Villas is now the Italian leader in the vacation rental market of villas in Italy. • FOR GUESTS Maximum serenity in bookings, constant assistance, privacy, quality, exclusive services and stay installment plan. • DEDICATED CONCIERGE 7 DAYS A WEEK Concierge service and constant assistance 7 days a week for the complete management of reservations, from confirmation to check-out. • STAY CANCELLATION POLICY Cancellation policy included in the price. Possibility to cancel the reservation up to the day before check-in and to be refunded in the case of objectively documentable reasons. • ONLINE BOOKING & VILLA SPECIALIST Online booking and villa availability in real time, 24 hours a day. Multilingual Villa Specialist assistance for property selection and booking. • SMART HOSPITALITY Smart Hospitality for owners and guests: online check-in and management of the paperwork related to the lease via smartphone. • ZER0DEP GUARANTEE Replacement of the security deposit with a guarantee to protect against any accidental damage caused to the property during the stay. • OPTIONAL INSURANCES (HEALTH, PET ETC.) Healthcare and vehicle assistance, reimbursement of medical expenses and travel rescheduling and protection. Pet insurance for medical assistance and expenses. • IN VILLA SERVICES AND AUTHENTIC EXPERIENCES Comfort services, authentic experiences, and exclusive extras to enhance your stay. Customize your villa holiday by adding your preferred services during the booking process or at any time later through your personal guest area.
Via Antonio Bertoloni, 8 , 00197, Roma, Itália
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Villa corrispondente alla descrizione, vacanza molto rilassante.

Resposta da Emma Villas
Sempre presenti per ogni richiesta. Affidabili e professionisti attenti alle richieste di un pubblico esigente.

Resposta da Emma Villas
The villa was very nice, a lot of space, a lot to do in the villa. The pool, the ping pong table, the grill and all the excesories added to the family experience. The host responded quickly when we needed.
Location is a bit far from main attraction, and there are no airco.

Resposta da Emma Villas
VILLA DEL LENTISCO
Struttura ben tenuta in un posto incantevole. Proprietari disponibili e molto gentili. Consigliato. Grazie a presto

Resposta da Emma Villas
Title: Read the conditions page they keep off the booking screen
Booked Villa Zaca 6 on Elba (ref 312605) on their 'Flexi Rate', which costs about 10% MORE than their own pay-in-full price and is described at checkout only by its payment schedule ('pay only 10% today and the balance within 60 days prior arrival'), with 'All rates include Cancellation Insurance in the price' printed underneath. Nowhere on that screen does it say the payment is 100% non-refundable. I cancelled two months before arrival. They kept every cent (€896.94), and my question about whether they re-sold the week was never answered. Every reply came from sales and booking staff; a letter addressed to management was answered by a sales manager.
The boat transfer was worse. I paid €1,500 for what their confirmation called 'a motorised inflatable boat with over 200 HP or a similar vessel, suitable for ensuring comfort and fast navigation'. What was assigned: a commercial dive workboat with wooden benches, tank racks and no shade. The alternatives offered were a cash fuel surcharge paid on the dock, or about €1,750 extra for the kind of boat described. When the transfer was cancelled, the refund was made conditional on their own supplier reimbursing them first, with no amount and no date given, twice. The €1,500 came back 63 minutes after they were told a credit card dispute had been lodged.
Draw your own conclusions. If you book anyway: pay by credit card, keep every email, and read the general conditions page that never appears on the booking screen.

Resposta da Emma Villas
Emma villas Chiusdino accoglienza pessima, elettrodomestici non funzionanti ( frigoriferi), camere non in regola per la privacy ( mancanza di chiavi ad ogni stanza ), presa in affitto per 6 giorni troppe restrizioni, non hanno mantenuto gli accordi presi inizialmente, deludenti al massimo i cosiddetti " custodi ", mancanza disinfestazione di tafani e vespe, bidè che perdeva, docce non idone, water sporchi, in alcune stanze non c'era l'armadio, la nostra recensione complessiva di 14 persone è negativissima, VACANZE DELUDENTI E ROVINATE

Resposta da Emma Villas
This was our first trip to southern Italy and I was excited to book this beautiful, peaceful place. I hardly left because it felt like a private resort. The owners clearly care a lot about the property and their guests. We'll definitely come back next year!

Resposta da Emma Villas
Torre Pirandello que fue donde nos quedamos la vista es maravillosa hay una zona de estacionamiento pegado a la casa que generalmente encontrábamos lugar para estacionar en auto, estábamos muy cerca de el centro de Taormina en donde hay estacionamientos públicos
La casa es hermosa muy cómoda,
de todas las habitaciones y patios hay una hermosa vista
pasamos una semana maravillosa!!!

Resposta da Emma Villas
Abbiamo soggiornato a Casa Elia 6 dal 10 al 16 agosto. Purtroppo il soggiorno è stato condizionato da alcune problematiche: pulizia iniziale non adeguata, presenza di galline, gallo e oche con rumori che hanno compromesso la tranquillità e, soprattutto, ingresso nella proprietà di due persone senza alcun preavviso, per occuparsi dell’orto.
Abbiamo documentato le varie situazioni con fotografie e presentato un reclamo formale, che abbiamo fatto sottoscrivere. Ad oggi, però, la risposta ricevuta dalla società si è limitata ad un semplice “grazie per la segnalazione”, che sinceramente non riteniamo una risposta adeguata rispetto alle problematiche segnalate.
Peccato, perché la struttura avrebbe sicuramente delle potenzialità e ci auguriamo che queste osservazioni vengano prese seriamente in considerazione.

Resposta da Emma Villas
Wonderful warm welcome, stunning location with breath-taking views, an incredible historic house and super pool. We had a truly memorable holiday. Any interaction with the company was professional and messages swiftly answered.

Resposta da Emma Villas
We had a wonderful stay at Villa Traiani! The villa completely fitted the description on the website and was very clean and tidy when we arrived! The garden, swimming pool and the view were amazing and very peaceful. The seperate bathroom for every bedroom were very convenient. The kitchen was fully equiped.
There was a small problem with a leak at the swimming pool shower but this has been solved very quickly and in communication with us to see when the workers could come to fix the problem.
We had a very pleasent holiday and will certainly rebook with Emma Villas!

Resposta da Emma Villas
The house was amazing, clean and the pool also clean. Check in and check out was super easy.
We had a wonferful time, highly reccomend!

Resposta da Emma Villas
We - again - rented a Villa at Lake Como in Italy via Emma Villas. And again, we were extremely happy: the villa was wonderful; exactly as described in the Internet. Manuel‘s service was impeccable and to the highest standards. We truly enjoyed our stay with Emma Villas.

Resposta da Emma Villas
We stayed at Casale le tre Querce.
We were very happy with the service provided by Emma Villas. The booking process was smooth, the information provided was clear and the communication before and during our stay was excellent. Everything was well organised and we would definitely consider booking through Emma Villas again.
The housekeeper Francesca made our stay even better!
The pool- and gardenman Fabrizio was very kind and kept the pool and garden nice and need!

Resposta da Emma Villas
Good Booking system and lot of villa’s available with good support from EmmaVillas and local hosts. Photos and real situation match perfectly. We had a great holiday!

Resposta da Emma Villas
Great week in Sardinia, staying at Villas Moros, modern and clean and lovely pool our Emma villas contact Edoardo and the local host Alfredo were proactive with their communication and ensured we have everything we needed for a great week, and clear instructions to check in and check out. They sorted a last minute request while we were there too!
Alfredo gave us good recommendations for the local area and our talks has already planted the seed for next year and another trip back to Sardinia to a different area!

Resposta da Emma Villas
Beautiful house, everything as advertised. Federica is an extremely accomodating host, helping out instantly when something might come up. Nice area, with plenty of things to do. Would recommend to anyone wanting a quiet and peaceful trip to Italy, while also having the opportunity to visit both small towns and Rome.

Resposta da Emma Villas
All of our requests were met in due course, high willingness to react on immediately raised questions, very professional attendance in both sales phase and during our stay. Immediate reaction on all questions and requests. Most of all the Emma Villas Partner Cucina Artigianale sent us a really professional and client-oriented chef (Andrea) whose only goal was to make all of our culinary requests reality. Greatest kudos on the entire package. We will entirely recommend the package Emma and Cucina Artigianale to all of our friends as it makes larger groups' retreats to Italy an unforgettable experience - free of stress, unnecessary lookouts for restaurants during peak season. All in all the exactly correct choice for all who want to spend some time off the big hurries of everyday life in a quiet and fully-serviced environment.

Resposta da Emma Villas
We stayed here for our honeymoon and The house was well set up had everything we needed and Stefano made it easy to find the place, check in and gave us some great local recommendations and the grounds and pool was clean and tidy and the views was even better than the photos!
It was very private and peaceful

Resposta da Emma Villas
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