Emma Villas Avaliações 

1.323
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We spent a wonderful week in Villa Loredana in Tuscany. We were warmly welcomed and presented to the available facilities. The villa as well as the separate house were clean and tidy. We particula... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

TRULLI ITALIA una struttura bellissima nel silenzio dell'entroterra Pugliese. Casa bellissima costruita intorno ad un trullo originale finemente ristrutturato, nel quale si respira un'atmosfera un... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Emma Villas are great to deal with in regards to the organisation of any booking. Anna & Luigi (the owners of this house) were so welcoming and warm for our check-in. Anna was so responsiv... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very beautiful House in walking distance to The Beach. Enormous Garden, beautiful Pool and huge terrace for warm summer evenings. We had a really relaxing time there with kids aged six to 14. Would d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária de casas para temporada
  2. Corretora de aluguel de imóveis
  3. Operador de turismo

Escrito pela empresa

Over 600 exclusive villas with private pool in Italy / Handpicked villas, selected, described, verified and constantly inspected by experts / Booking online with prices and availabilities always updated in real time / Booking Office and Concierge Service available 7 days per week. Italian Incoming Tour Operator offers exclusive villas and country houses with private pool, in many areas of Italy. The development of this important company has been possible thanks to the work which all the staff have done for years with professionalism, dedication and perseverance and thanks to their strong desire not to disappoint the clients’ expectations, offering them a unique and unforgettable holiday in this land, so evocative and rich in beauty. An increasingly high standard of quality and the exclusivity of the proposed properties have been, from the outset, the essential strengths which have characterized Emma Villas over the years. Emma Villas is now the Italian leader in the vacation rental market of villas in Italy. • FOR GUESTS Maximum serenity in bookings, constant assistance, privacy, quality, exclusive services and stay installment plan. • DEDICATED CONCIERGE 7 DAYS A WEEK Concierge service and constant assistance 7 days a week for the complete management of reservations, from confirmation to check-out. • STAY CANCELLATION POLICY Cancellation policy included in the price. Possibility to cancel the reservation up to the day before check-in and to be refunded in the case of objectively documentable reasons. • ONLINE BOOKING & VILLA SPECIALIST Online booking and villa availability in real time, 24 hours a day. Multilingual Villa Specialist assistance for property selection and booking. • SMART HOSPITALITY Smart Hospitality for owners and guests: online check-in and management of the paperwork related to the lease via smartphone. • ZER0DEP GUARANTEE Replacement of the security deposit with a guarantee to protect against any accidental damage caused to the property during the stay. • OPTIONAL INSURANCES (HEALTH, PET ETC.) Healthcare and vehicle assistance, reimbursement of medical expenses and travel rescheduling and protection. Pet insurance for medical assistance and expenses. • IN VILLA SERVICES AND AUTHENTIC EXPERIENCES Comfort services, authentic experiences, and exclusive extras to enhance your stay. Customize your villa holiday by adding your preferred services during the booking process or at any time later through your personal guest area.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

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Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.323)

249 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Villa corrispondente alla descrizione

Villa corrispondente alla descrizione, vacanza molto rilassante.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Gentile Stefano, la ringraziamo per aver condiviso la sua esperienza e per le parole positive dedicate al suo soggiorno. Siamo davvero felici di sapere che la villa abbia corrisposto alla descrizione e alle sue aspettative e che abbia potuto trascorrere una vacanza piacevole e rilassante. Ci fa molto piacere sapere che la proprietà abbia rappresentato la cornice ideale per staccare dalla routine e godersi momenti di tranquillità. La ringraziamo ancora per aver scelto Emma Villas e speriamo di poterla accogliere nuovamente in una delle nostre proprietà per un altro soggiorno all'insegna del relax.

Un caro saluto,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Garanzia di affidabilità

Sempre presenti per ogni richiesta. Affidabili e professionisti attenti alle richieste di un pubblico esigente.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Gentile Maurizio, la ringraziamo di cuore per le sue parole e per aver scelto di condividere la sua esperienza con Emma Villas. Siamo davvero felici di sapere che abbia apprezzato la nostra presenza e disponibilità per ogni richiesta e che abbia riconosciuto l'affidabilità, la professionalità e l'attenzione che dedichiamo alle esigenze dei nostri ospiti. È per noi una grande soddisfazione sapere di essere all'altezza delle aspettative di un pubblico esigente e di poter offrire un servizio attento e puntuale in ogni fase del soggiorno. La ringraziamo ancora per la fiducia e speriamo di poterla accogliere nuovamente in una delle nostre ville per un'altra piacevole esperienza.

Un caro saluto,
Emma Villas Team

Avaliado com 4 de um total de 5 estrelas

Great villa, remote location

The villa was very nice, a lot of space, a lot to do in the villa. The pool, the ping pong table, the grill and all the excesories added to the family experience. The host responded quickly when we needed.
Location is a bit far from main attraction, and there are no airco.

14 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Odelia, thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spaciousness of the villa and that the swimming pool, table tennis, barbecue, and other amenities contributed to making your family stay enjoyable. It is also pleasing to know that the host was responsive and available whenever you needed assistance. We appreciate your comments regarding the property's more remote location and the absence of air conditioning, as this feedback is valuable both to us and to future guests when planning their stay. We are pleased that, overall, the villa provided a positive family experience and sincerely hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

tutto perfetto

14 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Gentile Emanuele, la ringraziamo di cuore per aver condiviso la sua esperienza e per il suo prezioso feedback. Siamo davvero felici di sapere che sia stato tutto perfetto e che il suo soggiorno abbia pienamente soddisfatto le sue aspettative. La sua soddisfazione rappresenta per noi la più grande ricompensa e ci motiva a continuare a offrire ai nostri ospiti un servizio attento e di qualità. Speriamo di poterla accogliere nuovamente in una delle nostre proprietà per un altro soggiorno altrettanto piacevole.

Un caro saluto,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Struttura ben tenuta in un posto…

VILLA DEL LENTISCO
Struttura ben tenuta in un posto incantevole. Proprietari disponibili e molto gentili. Consigliato. Grazie a presto

21 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Gentile Giuseppe, la ringraziamo di cuore per aver condiviso la sua esperienza e per le parole dedicate a Villa del Lentisco. Siamo davvero felici di sapere che abbia apprezzato la cura della struttura, la bellezza della location e la disponibilità e gentilezza dei proprietari, elementi che contribuiscono a rendere ogni soggiorno ancora più piacevole. La ringraziamo per la sua raccomandazione e per aver scelto Emma Villas. Saremo lieti di poterla accogliere nuovamente in futuro per un altro soggiorno all'insegna del relax e della bellezza.

Un caro saluto,
Emma Villas Team

Avaliado com 1 de um total de 5 estrelas

Read the conditions page they keep off the booking screen

Title: Read the conditions page they keep off the booking screen

Booked Villa Zaca 6 on Elba (ref 312605) on their 'Flexi Rate', which costs about 10% MORE than their own pay-in-full price and is described at checkout only by its payment schedule ('pay only 10% today and the balance within 60 days prior arrival'), with 'All rates include Cancellation Insurance in the price' printed underneath. Nowhere on that screen does it say the payment is 100% non-refundable. I cancelled two months before arrival. They kept every cent (€896.94), and my question about whether they re-sold the week was never answered. Every reply came from sales and booking staff; a letter addressed to management was answered by a sales manager.

The boat transfer was worse. I paid €1,500 for what their confirmation called 'a motorised inflatable boat with over 200 HP or a similar vessel, suitable for ensuring comfort and fast navigation'. What was assigned: a commercial dive workboat with wooden benches, tank racks and no shade. The alternatives offered were a cash fuel surcharge paid on the dock, or about €1,750 extra for the kind of boat described. When the transfer was cancelled, the refund was made conditional on their own supplier reimbursing them first, with no amount and no date given, twice. The €1,500 came back 63 minutes after they were told a credit card dispute had been lodged.

Draw your own conclusions. If you book anyway: pay by credit card, keep every email, and read the general conditions page that never appears on the booking screen.

28 de julho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Guest, we are sorry to read a review which, as presented, does not provide the full picture of what actually occurred. Regarding the villa, the booking was made under a specific Flexi Rate, whose payment terms and conditions were clearly stated in the booking documentation you received and accepted. The same documentation also included the Stay Cancellation Insurance Policy, which is an insurance policy subject to its own terms and conditions and does not constitute a free cancellation option with an automatic right to a refund. Your cancellation and refund request was therefore assessed in accordance with the conditions accepted at the time of booking. Your subsequent request to reconsider this decision was also reviewed, but could not be accepted as an exception to the applicable terms and conditions. With regard to the boat transfer, the account provided in your review does not accurately reflect what actually happened either. Just a few days before the service, specific types of boats were requested which had never been indicated at the time of booking and which had different characteristics and costs from the service originally arranged. We nevertheless made every effort to identify alternative solutions and subsequently agreed to your request for a refund. Although we were not required to do so under the applicable terms and conditions, we decided to grant you a full refund of the boat transfer. Processing the refund also required some time due to administrative matters involving the service provider, whom we repeatedly contacted and followed up with until the matter was resolved.
It is therefore not correct to state that Emma Villas simply retained your money or refused to issue a refund. On the contrary, we made every effort to accommodate your requests, both by managing the villa cancellation in accordance with the contractual terms and by granting a full refund for the transfer, going beyond what had originally been provided for.
We understand that your experience did not meet your expectations, but we believe it is important that other readers also have the opportunity to know all the relevant facts of the matter, rather than only one side of the story.

Kind regards,
Emma Villas Team

Avaliado com 1 de um total de 5 estrelas

Emma villas Chiusdino accoglienza…

Emma villas Chiusdino accoglienza pessima, elettrodomestici non funzionanti ( frigoriferi), camere non in regola per la privacy ( mancanza di chiavi ad ogni stanza ), presa in affitto per 6 giorni troppe restrizioni, non hanno mantenuto gli accordi presi inizialmente, deludenti al massimo i cosiddetti " custodi ", mancanza disinfestazione di tafani e vespe, bidè che perdeva, docce non idone, water sporchi, in alcune stanze non c'era l'armadio, la nostra recensione complessiva di 14 persone è negativissima, VACANZE DELUDENTI E ROVINATE

1 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Gentile Ospite, ci dispiace leggere una valutazione così negativa, soprattutto perché riteniamo che la recensione non rappresenti in modo completo quanto effettivamente accaduto durante il soggiorno. Le segnalazioni ricevute sono state prese in carico dal nostro Property Manager e, dove necessario, sono state fornite assistenza e indicazioni agli ospiti. Alcuni inconvenienti possono certamente verificarsi e vengono da noi gestiti con l’obiettivo di risolverli nel più breve tempo possibile. Riteniamo invece opportuno precisare che alcune delle contestazioni riportate nella recensione non corrispondono a disservizi della struttura. Ad esempio, non è previsto che ogni camera debba necessariamente essere dotata di una chiave individuale: la configurazione delle camere risponde anche a precise esigenze di sicurezza, proprio per evitare situazioni potenzialmente pericolose, come persone o bambini che possano accidentalmente rimanere chiuse all’interno. Anche le ulteriori problematiche descritte nella recensione devono essere necessariamente contestualizzate rispetto a quanto effettivamente verificato durante il soggiorno ed alla lora causa. Il frigorifero, al momento dell'arrivo, ha effettivamente avuto una temporanea difficoltà nel raggiungere la corretta temperatura; secondo quanto verificato dal Property Manager, ciò è avvenuto dopo essere stato riempito con numerosi alimenti e bevande, che hanno provocato un effetto “muro” impedendo la normale circolazione di aria e quindi difficoltà di raffreddamento. Agli ospiti è stato inoltre immediatamente indicato come alternativa il secondo frigorifero presente nell'annesso.
Ci preme inoltre ricordare che il soggiorno in una nostra struttura comporta il rispetto di alcune semplici regole, valide per tutti gli ospiti. Nel caso specifico, durante la permanenza sono state rilevate più volte presenze di persone esterne al gruppo prenotante, che utilizzavano anche la piscina, ed è stato necessario richiamare gli ospiti al rispetto delle condizioni della prenotazione. È stata inoltre contestata la corresponsione del supplemento previsto per la presenza del cane, tuttora non pagato.
Siamo sempre disponibili ad accogliere critiche e segnalazioni quando queste siano utili a migliorare il nostro servizio. Riteniamo però che una recensione debba rappresentare l’esperienza nel suo complesso e non possa essere utilizzata per restituire una versione parziale dei fatti, soprattutto quando nasce in un contesto nel quale agli ospiti è stato semplicemente richiesto di rispettare le regole previste per tutti. Ci dispiace quindi che il soggiorno non abbia soddisfatto le aspettative degli ospiti, ma non riteniamo corretta né proporzionata la definizione di “vacanze deludenti e rovinate” alla luce di quanto effettivamente accaduto.

Cordiali saluti,
Emma Villa Team

Avaliado com 5 de um total de 5 estrelas

We stayed in TENUTA SCIALANDRE 10 for our honeymoon

This was our first trip to southern Italy and I was excited to book this beautiful, peaceful place. I hardly left because it felt like a private resort. The owners clearly care a lot about the property and their guests. We'll definitely come back next year!

9 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Guest, thank you very much for your wonderful review and for choosing Tenuta Scialandre 10 for such a special occasion as your honeymoon. We are delighted to hear that your first trip to Southern Italy was made even more memorable by the peaceful atmosphere and the beauty of the property, which allowed you to enjoy a truly private and relaxing experience. It is especially rewarding to know that you appreciated the care and attention the owners dedicate to the property and to their guests. Your intention to return next year is the highest compliment we could receive, and we sincerely look forward to welcoming you back for another unforgettable stay.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Torre Pirandello que fue donde nos…

Torre Pirandello que fue donde nos quedamos la vista es maravillosa hay una zona de estacionamiento pegado a la casa que generalmente encontrábamos lugar para estacionar en auto, estábamos muy cerca de el centro de Taormina en donde hay estacionamientos públicos
La casa es hermosa muy cómoda,
de todas las habitaciones y patios hay una hermosa vista
pasamos una semana maravillosa!!!

24 de julho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Nelson, thank you very much for your wonderful review and for sharing your experience at Torre Pirandello. We are delighted to hear that you had such a fantastic week and that you enjoyed the breathtaking views from the property, as well as its beautiful and comfortable interiors and outdoor spaces. It is also wonderful to know that you appreciated the convenient location, with easy access to Taormina and nearby parking facilities, allowing you to explore the area with ease. Your kind words mean a great deal to us, and we are truly pleased that Torre Pirandello provided the perfect setting for such a memorable stay. We sincerely hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 2 de um total de 5 estrelas

Abbiamo soggiornato a Casa Elia 6 dal…

Abbiamo soggiornato a Casa Elia 6 dal 10 al 16 agosto. Purtroppo il soggiorno è stato condizionato da alcune problematiche: pulizia iniziale non adeguata, presenza di galline, gallo e oche con rumori che hanno compromesso la tranquillità e, soprattutto, ingresso nella proprietà di due persone senza alcun preavviso, per occuparsi dell’orto.

Abbiamo documentato le varie situazioni con fotografie e presentato un reclamo formale, che abbiamo fatto sottoscrivere. Ad oggi, però, la risposta ricevuta dalla società si è limitata ad un semplice “grazie per la segnalazione”, che sinceramente non riteniamo una risposta adeguata rispetto alle problematiche segnalate.

Peccato, perché la struttura avrebbe sicuramente delle potenzialità e ci auguriamo che queste osservazioni vengano prese seriamente in considerazione.

16 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Gentile Sig. Antonini, ci dispiace che il soggiorno a Casa Elia 6 non abbia pienamente rispecchiato le vostre aspettative e prendiamo naturalmente in considerazione le osservazioni riportate. Desideriamo tuttavia precisare che, a seguito delle vostre segnalazioni durante il soggiorno, Emma Villas si è immediatamente attivata per verificare quanto accaduto, contrariamente da quanto affermato nella recensione. In particolare, abbiamo contattato la proprietà in merito alla presenza di persone all’interno dell’area esterna e abbiamo accertato che si trattava del responsabile dell’orto, che non era stato informato della presenza degli ospiti. Abbiamo provveduto a informarlo affinché non accedesse nuovamente alla proprietà durante il vostro soggiorno senza un preventivo avviso.
Per quanto riguarda invece la presenza di galline, oche e del gallo, comprendiamo che i relativi rumori possano essere stati percepiti come disturbanti. Casa Elia 6 è tuttavia una proprietà immersa in un contesto rurale e di campagna, caratteristica espressamente descritta nella presentazione della struttura, dove viene valorizzato proprio il suo contesto bucolico e che è sempre stato apprezzato dagli ospiti in tanti anni di locazioni. La presenza di animali da cortile e dei relativi rumori naturali è quindi legata all’ambiente in cui la villa è inserita e non rappresenta un servizio o una caratteristica che possa essere completamente eliminata.
In merito alla pulizia iniziale, prendiamo atto della vostra osservazione. Ci preme però evidenziare che tale problematica non risulta essere stata segnalata ne all’arrivo ne durante il soggiorno. Qualora fossimo stati informati tempestivamente, avremmo potuto intervenire immediatamente inviando una squadra di pulizia presso la struttura e verificando direttamente quanto da voi riscontrato, così da porre rimedio alle eventuali criticità già durante la vostra permanenza.
Riteniamo infine importante sottolineare che, contrariamente a quanto potrebbe emergere dalla recensione, le vostre segnalazioni non sono state ignorate: sono state verificate con la proprietà e hanno portato a interventi concreti già durante il vostro soggiorno. Ci dispiace pertanto che la vostra esperienza complessiva sia stata negativa, ma riteniamo doveroso precisare che, laddove le problematiche ci vengono tempestivamente segnalate, Emma Villas si adopera concretamente per verificarle e, ove possibile, risolverle nel più breve tempo possibile.

Cordiali saluti,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Wonderful warm welcome

Wonderful warm welcome, stunning location with breath-taking views, an incredible historic house and super pool. We had a truly memorable holiday. Any interaction with the company was professional and messages swiftly answered.

25 de julho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Guest, thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you received such a warm welcome and that you enjoyed the stunning location, breathtaking views, historic character of the property, and beautiful swimming pool. It is especially rewarding to know that these elements came together to create such a memorable holiday for you. We are also pleased that you appreciated the professionalism and responsiveness of our team throughout your stay, as providing prompt and attentive assistance is one of our highest priorities. Your kind words mean a great deal to us, and we sincerely hope to have the pleasure of welcoming you back for another unforgettable stay in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Villa Traiani

We had a wonderful stay at Villa Traiani! The villa completely fitted the description on the website and was very clean and tidy when we arrived! The garden, swimming pool and the view were amazing and very peaceful. The seperate bathroom for every bedroom were very convenient. The kitchen was fully equiped.
There was a small problem with a leak at the swimming pool shower but this has been solved very quickly and in communication with us to see when the workers could come to fix the problem.
We had a very pleasent holiday and will certainly rebook with Emma Villas!

4 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Nina, thank you very much for your wonderful review and for sharing your experience at Villa Traiani. We are delighted to hear that the villa fully matched the description on our website and that you found it clean, tidy, and comfortable upon arrival. It is especially rewarding to know that you enjoyed the beautiful garden, swimming pool, peaceful views, and the convenience of having a private bathroom for each bedroom, as well as the fully equipped kitchen. We also appreciate your understanding regarding the minor issue with the swimming pool shower and are pleased that our team was able to resolve it quickly while coordinating with you to minimise any inconvenience. We are truly happy to know that you had such a pleasant holiday and that you are already considering booking with Emma Villas again. We sincerely look forward to welcoming you back for another wonderful stay in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

The house was amazing

The house was amazing, clean and the pool also clean. Check in and check out was super easy.
We had a wonferful time, highly reccomend!

7 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Sonja, thank you very much for your kind review and for sharing your experience with us. We are delighted to hear that you found the house beautiful and well maintained, and that you appreciated the cleanliness of both the property and the swimming pool. It is also wonderful to know that the check-in and check-out processes were smooth and straightforward and that you were able to enjoy a truly wonderful stay. Your recommendation means a great deal to us, and we sincerely hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

The perfect experience

We - again - rented a Villa at Lake Como in Italy via Emma Villas. And again, we were extremely happy: the villa was wonderful; exactly as described in the Internet. Manuel‘s service was impeccable and to the highest standards. We truly enjoyed our stay with Emma Villas.

31 de julho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Martin, thank you very much for your wonderful review and for choosing Emma Villas once again for your stay at Lake Como. We are delighted to hear that you were once again extremely happy with your experience and that the villa fully matched the description provided online. It is especially rewarding to know that Manuel's service met the highest standards and contributed to making your stay so enjoyable. Your continued trust in Emma Villas means a great deal to us, and we are truly pleased to know that you continue to enjoy your experiences with us. We sincerely look forward to welcoming you back for another memorable stay in Italy in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Casale le tre Querce,

We stayed at Casale le tre Querce.

We were very happy with the service provided by Emma Villas. The booking process was smooth, the information provided was clear and the communication before and during our stay was excellent. Everything was well organised and we would definitely consider booking through Emma Villas again.
The housekeeper Francesca made our stay even better!
The pool- and gardenman Fabrizio was very kind and kept the pool and garden nice and need!

2 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Ton, thank you very much for your wonderful review and for sharing your experience at Casale Le Tre Querce. We are delighted to hear that you were pleased with the service provided by Emma Villas and that you found the booking process smooth, the information clear, and the communication before and during your stay excellent. It is especially rewarding to know that everything was well organised and that you would consider choosing Emma Villas again for a future holiday. A special thank you for your kind words about Francesca and Fabrizio. We are very pleased to know that Francesca helped make your stay even more enjoyable and that Fabrizio's kindness and care contributed to keeping the pool and garden in such excellent condition throughout your stay. Your feedback and continued trust mean a great deal to us, and we sincerely hope to have the pleasure of welcoming you back for another memorable stay in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Perfect experience…

Good Booking system and lot of villa’s available with good support from EmmaVillas and local hosts. Photos and real situation match perfectly. We had a great holiday!

10 de agosto de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Guest, thank you very much for your kind review and for sharing your experience with Emma Villas. We are delighted to hear that you appreciated the booking system, the wide selection of villas available, and the support provided by both our team and the local hosts. It is especially rewarding to know that the villa perfectly matched its photographs and description and that everything met your expectations. We are truly pleased that you had such a great holiday and that our service contributed to making your experience smooth and enjoyable. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Great week in Sardinia

Great week in Sardinia, staying at Villas Moros, modern and clean and lovely pool our Emma villas contact Edoardo and the local host Alfredo were proactive with their communication and ensured we have everything we needed for a great week, and clear instructions to check in and check out. They sorted a last minute request while we were there too!

Alfredo gave us good recommendations for the local area and our talks has already planted the seed for next year and another trip back to Sardinia to a different area!

21 de julho de 2026
Avaliação não solicitada
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Resposta da Emma Villas

Dear James, thank you very much for your wonderful review and for sharing your experience at Villas Moros in Sardinia. We are delighted to hear that you enjoyed the modern and clean villa, the lovely swimming pool, and the overall quality of your stay. It is especially rewarding to know that Edoardo and Alfredo were proactive and attentive throughout your holiday, providing clear information for check-in and check-out, promptly assisting with your last-minute request, and sharing helpful recommendations for exploring the local area. Knowing that your stay has already inspired you to plan another trip to Sardinia means a great deal to us, and we sincerely hope to have the pleasure of welcoming you back for another memorable experience next year.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Beautiful

Beautiful house, everything as advertised. Federica is an extremely accomodating host, helping out instantly when something might come up. Nice area, with plenty of things to do. Would recommend to anyone wanting a quiet and peaceful trip to Italy, while also having the opportunity to visit both small towns and Rome.

3 de agosto de 2026
Avaliação não solicitada
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Resposta da Emma Villas

Dear Petter, thank you very much for your kind review and for sharing your experience with us. We are delighted to hear that you enjoyed the beautiful house and found everything to be as advertised. It is especially rewarding to know that Federica's attentiveness and prompt assistance contributed positively to your stay, and we will be pleased to share your kind words with her. We are also happy that you appreciated the peaceful surroundings and the opportunity to explore both the charming small towns nearby and Rome. Your recommendation means a great deal to us, and we sincerely hope to have the pleasure of welcoming you back for another relaxing and memorable stay in Italy in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

A complete experience in Tuscany for anyone who wants to have it all!

All of our requests were met in due course, high willingness to react on immediately raised questions, very professional attendance in both sales phase and during our stay. Immediate reaction on all questions and requests. Most of all the Emma Villas Partner Cucina Artigianale sent us a really professional and client-oriented chef (Andrea) whose only goal was to make all of our culinary requests reality. Greatest kudos on the entire package. We will entirely recommend the package Emma and Cucina Artigianale to all of our friends as it makes larger groups' retreats to Italy an unforgettable experience - free of stress, unnecessary lookouts for restaurants during peak season. All in all the exactly correct choice for all who want to spend some time off the big hurries of everyday life in a quiet and fully-serviced environment.

25 de julho de 2026
Avaliação não solicitada
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Resposta da Emma Villas

Dear Julian, thank you very much for your wonderful and detailed review and for sharing your experience with Emma Villas in Tuscany. We are truly delighted to hear that you appreciated the professionalism and responsiveness of our team throughout both the booking process and your stay, and that all your requests were handled promptly and with care. It is especially rewarding to know that the collaboration with our Emma Villas partner Cucina Artigianale contributed so positively to your experience. We are thrilled that Andrea was able to turn your culinary requests into reality and provide such a personalised and professional service for your group. Your kind words perfectly capture the experience we aim to offer: a relaxing, fully serviced stay where guests can enjoy their time together without the stress of organising every detail themselves. Thank you for your wholehearted recommendation of both Emma Villas and Cucina Artigianale. We sincerely hope to have the pleasure of welcoming you and your friends back to Tuscany for another unforgettable stay in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Dream tuscan villa

We stayed here for our honeymoon and The house was well set up had everything we needed and Stefano made it easy to find the place, check in and gave us some great local recommendations and the grounds and pool was clean and tidy and the views was even better than the photos!
It was very private and peaceful

15 de julho de 2026
Avaliação não solicitada
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Resposta da Emma Villas

Dear Mitch, thank you very much for your wonderful review and for choosing Emma Villas for such a special occasion as your honeymoon. We are delighted to hear that you enjoyed the villa and found everything you needed for a comfortable and relaxing stay, and that the privacy and peaceful surroundings made it the perfect setting for this important celebration. It is especially rewarding to know that the grounds and swimming pool were well maintained and that the views exceeded even the beautiful images you had seen before your arrival. A special thank you for your kind words about Stefano. We are pleased to hear that his assistance with finding the property, check-in, and his local recommendations helped make your experience even more enjoyable. Your kind words mean a great deal to us, and we sincerely hope to have the pleasure of welcoming you back to Tuscany for another memorable stay in the future.

Kind regards,
Emma Villas Team

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