Thank you Xavier, he provided very nice and excellent service. We love the bike, it is better than our expectations. Full speed can be over 90km/h!!!Nice shape nice color. Highly recommend the removab... Ver mais
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Veja o que dizem as avaliações
The people were very friendly & helpful, any questions I had they have been there to answer The process to purchase the new Hornet XI was fast and efficient Highly recommend this company Xavier... Ver mais
Came back for another Segway kick scooter. Emma has the kick scooter for my kids. Kristy offered nice customer service and explained the features and maintain very clearly. Thanks Kristy!
These guys are awesome! I walked in looking for an ebike and it took me about a week to decide which one I wanted to buy. Dean,Xavier, and Kristy was very helpful with making my decision alot easier a... Ver mais
Detalhes da empresa
Escrito pela empresa
EMMO is a Canadian e-bike brand focused on helping riders across Canada find practical, enjoyable electric mobility solutions for commuting, recreation, and everyday use. Our lineup includes a wide range of electric bikes, from urban commuter models to fat tire and motorcycle-style options, designed to suit different riding preferences and lifestyles. Through our retail stores and dealer network, we support customers with product guidance, service, and after-sales assistance before and after purchase. Our goal is to make the buying process clearer and the ownership experience smoother, whether a customer is purchasing their first e-bike or looking for a model better suited to their needs. At EMMO, we place strong value on customer support, accessibility, and long-term service. We understand that choosing an e-bike is an important decision, so we aim to provide clear information, dependable warranty support, and responsive assistance throughout the ownership journey. We serve a wide range of riders, including commuters, leisure riders, and customers looking for an alternative way to get around. As a Canadian brand, we are committed to improving the e-bike experience through practical product selection, local support, and an established network that helps customers ride with greater confidence. We welcome customer feedback and believe reviews play an important role in helping us improve and helping future riders make informed decisions.
Informações de contato
438 Spadina Avenue Unit #2, M5T 2G8, Toronto, Canadá
- 1-888-510-3666
- sales@emmo.ca
- emmo.ca
4,5
Excelente
505 avaliações
Respondeu a 63% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The great experience
Service is great and reliable and if you need help they are there for you
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Stephen,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
More rugged than you think!
I’ve been riding my E-Wild Pro very hard , probably in terrain it’s not supposed to be on , but it performs awesome, very impressive, highly recommended
10 de maio de 2025
Resposta da Emmo Electric Bikes Canada
Dear Jonathan,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The VGO is an excellent bike for me
The VGO is an excellent bike for me. I've been riding it for 5 days now and there's still little tweaks I'm finding out. I love the peddle to assist because l excersize as well. Bike is perfect.
25 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Joanne,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The monta ebike has a long range…
The monta ebike has a long range battwry of 160 km. I just got mine today and I'm excited to start working with it. I recommend emmo for people looking for ebikes.
30 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Bishwakit,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Wonderful customer service and Emmo…
Wonderful customer service and Emmo stands behind their warranty.
9 de julho de 2025
Resposta da Emmo Electric Bikes Canada
Dear Steven,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The company supplied the e bike in time…
The company supplied the e bike in time as per schedule The e bike is very helpful for the seniors like me to be independent.Till to day the ebike has not given me any problem to me and hope it will perform well in future also.But battery of this e bike cover only 45kms per full charge and charging time is approximately 8 hours.
29 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Ajssukhija,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Sellier illégal bike 0 client service…
Selling illegal bike 0 client service really the worst company you can get
1 de outubro de 2024
Resposta da Emmo Electric Bikes Canada
Dear Maxime,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
These bikes are a good and solid build
These bikes are a good and solid build. we have F-7 which are also collapsible. The battery is under the seat which makes it less tippy. we are very happy with them.
30 de novembro de 2024
Resposta da Emmo Electric Bikes Canada
Dear Vern,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Resposta da Emmo Electric Bikes Canada
Dear Shockwave,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Great bike, not the best support
Love the bike, it has freed up getting around my town.
I wasn't very happy with the administrative support. When I asked why my bike wasn't shipped like it was supposed to be. I never received a reply from email or telephone inquiry.
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear David,
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are glad to hear about aspects of your experience that were positive.
We understand that there were certain aspects that fell short of your expectations, and we sincerely apologize for any inconvenience caused. Your comments are invaluable to us as we continuously strive to enhance our products and services.
We would be grateful for the opportunity to address any specific concerns you may have had and to improve upon the areas that didn't meet your expectations. Please feel free to reach out to us with any further details or suggestions you may have.
Thank you for considering Emmo, and we hope to have the chance to serve you better in the future.
Best regards,
WARIS from Emmo Sales Team.
Resposta da Emmo Electric Bikes Canada
Dear George,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Great Quality Strong E-bike
The service was great and the bike is still charging well and lasts long. No issues 1.5 years later
30 de setembro de 2024
Resposta da Emmo Electric Bikes Canada
Dear Bruce,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
No one services Emmo Monster in Nova Scotia
First person I talked to tried to help, told me to send an email with pics to your service department. Did so, but never got a word back from them. No help at all. There's no one in Nova Scotia who will change a back tire on an Emmo Monster. I had to figure it out myself, just had a couple of parts left over when I finished, wanted to find out where they go.
10 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Mark,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
The bike i chose was falsely advertised…
The bike i chose was falsely advertised and had so many issue with it i don't remember the exact date but yea said it had a winter proof battery but when u scroll down to the list of models it says other wise I need a bike for winter too now im stuck with it
2 de junho de 2025
Resposta da Emmo Electric Bikes Canada
Dear Corey,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
Love it!
Bike has exceeded my expectations and goes much further than expected on a charge. love it!
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Hubert,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Amazing customer service
Amazing customer service , best bikes in the city! Highly recommend.
29 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Erolle,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Almost 5km in on my emmo dx
Almost 5km in on my emmo dx , had it from may till Nov now , I daily it , 35km a day min I do that without the limiter reaching 75km as max speed , love the bike I would buy another one with better km range so I could ride more
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Austin,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Very supportive
Amazing customer service and support. My husband loves his bike.
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Hilary,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
I brought my bike
I brought my bike in when i got it returned it has broken panel clips my seat wasent bolted down worst serveice ever
20 de julho de 2025
Resposta da Emmo Electric Bikes Canada
Dear Tommy,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
Resposta da Emmo Electric Bikes Canada
Dear Samuel,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
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