Thank you Xavier, he provided very nice and excellent service. We love the bike, it is better than our expectations. Full speed can be over 90km/h!!!Nice shape nice color. Highly recommend the removab... Ver mais
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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The people were very friendly & helpful, any questions I had they have been there to answer The process to purchase the new Hornet XI was fast and efficient Highly recommend this company Xavier... Ver mais
Came back for another Segway kick scooter. Emma has the kick scooter for my kids. Kristy offered nice customer service and explained the features and maintain very clearly. Thanks Kristy!
These guys are awesome! I walked in looking for an ebike and it took me about a week to decide which one I wanted to buy. Dean,Xavier, and Kristy was very helpful with making my decision alot easier a... Ver mais
Detalhes da empresa
Escrito pela empresa
EMMO is a Canadian e-bike brand focused on helping riders across Canada find practical, enjoyable electric mobility solutions for commuting, recreation, and everyday use. Our lineup includes a wide range of electric bikes, from urban commuter models to fat tire and motorcycle-style options, designed to suit different riding preferences and lifestyles. Through our retail stores and dealer network, we support customers with product guidance, service, and after-sales assistance before and after purchase. Our goal is to make the buying process clearer and the ownership experience smoother, whether a customer is purchasing their first e-bike or looking for a model better suited to their needs. At EMMO, we place strong value on customer support, accessibility, and long-term service. We understand that choosing an e-bike is an important decision, so we aim to provide clear information, dependable warranty support, and responsive assistance throughout the ownership journey. We serve a wide range of riders, including commuters, leisure riders, and customers looking for an alternative way to get around. As a Canadian brand, we are committed to improving the e-bike experience through practical product selection, local support, and an established network that helps customers ride with greater confidence. We welcome customer feedback and believe reviews play an important role in helping us improve and helping future riders make informed decisions.
Informações de contato
438 Spadina Avenue Unit #2, M5T 2G8, Toronto, Canadá
- 1-888-510-3666
- sales@emmo.ca
- emmo.ca
4,5
Excelente
505 avaliações
Respondeu a 63% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have devoloped bad knees over this…
I have devoloped bad knees over this past year and have had to sideline my ride most days! I have 5aken good care and it charges and my son rides on some weekends. My bike has been stronge and will be active around town again soon.
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Ron,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
Resposta da Emmo Electric Bikes Canada
Dear Duane,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Well built solid bike just love it !
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Richard,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
I am on my 4th Emmo in 5 years
I am on my 4th Emmo in 5 years. They have always been good with their service
12 de março de 2025
Resposta da Emmo Electric Bikes Canada
Dear Travis,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Truly disappointed
I purchased the Emmo merona in August beginning.
Right after 4 weeks I started noticing a creaking sound from the front wheel on the application of brakes, after a few days, the sound increased with a grinding sound from the rear wheel this time. I called the customer care and they told me to take the bike to the nearest emo dealer. I took it to Mississauga service centre and they fixed it in a day !
After exact 2 weeks I HAVE THE SAME ISSUE WITH THE BIKE !
And I am tryin to find a way to take it back to them because it’s not easy as I live really far away .
This is really disappointing and annoying how could a new bike give trouble in just few weeks of very limited use !
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Jasmeen,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
Компания не плохая но сервис не очень
1 de maio de 2025
Resposta da Emmo Electric Bikes Canada
Dear Vladuslav,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
We have 2 emmo bikes and needed a part…
We have 2 emmo bikes and needed a part for one . The piece that holds the instrument panel in place on handlebars and they found the part and made a online invoice and the part was only $20 Emmo bikes are great quality and their customer service and warranty are excellent
10 de junho de 2025
Resposta da Emmo Electric Bikes Canada
Dear The,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Very happy with my Knight Turbo
Very happy with my Knight Turbo. Has made commuting to work very easy and I can even do some deliveries on the side!
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Joseph,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The Emmo Caofen F80
The Emmo Caofen F80, is my go too electric motorcycle. This thing is so much fun!!. Plus I can use it for about 8 months out of the year, as compared to my snow machine. My side by side is ok, but no where near the fun I’m having with my bike! I’m hoping I can purchase the one up from this model, as soon as they come on sale that is. I came close to buying another one of the same as the F80, but will wait for the one up from this one, the off road one, slightly taller bike. I ride mine every single day!! Just love it, so does my grandson! He wants one, lol. Thank you Emmo!!
30 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear Daniel,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Resposta da Emmo Electric Bikes Canada
Dear Scott,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Why are you asking for a review now?!
Bought the bike in Aug 2021, asking for my review in Sept 2025. That's weird!
——————
Edited to include this comment after their AI response - even weirder! You didn’t even read what I wrote. Someone human needs to take over the emmo trust pilot account.
29 de setembro de 2025
Resposta da Emmo Electric Bikes Canada
Dear KTA,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
Resposta da Emmo Electric Bikes Canada
Dear Charles,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The Medina is so stylish
The Medina is so stylish. It is an amazing Vespa style bike. Had a wonderful experience at the store and their customer service is unmatched. Thanks a lot emmo
30 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Gurwinder,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
I've had my bike for a week now and…
I've had my bike for a week now and absolutely love it ikong pro
18 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Bear,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The E-MINI pro is an excellent choice
The E-MINI pro is an excellent choice. The new colours are great and the battery is now so much lighter with the long range. The display is super customizable and I love the oversized seat.
24 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Theeban,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Hornet x.i is a long range ebike for an…
Hornet x.i is a long range ebike for an excellent price. I am glad tobhave chosen emmo
23 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Tanvir,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Good service
23 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Chisum,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Excellent experience at the store
Excellent experience at the store. They are very knowledgeable and friendly to deal with…
Their product good quality and I am happy with the long range.
22 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Md Tarek Ahmed,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Found out about this company when I was…
Found out about this company when I was passing by their store and glad that I did because it became my 2nd e-bike with a long range battery I am happy with the range and awesome service!❤️👌🏻
19 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Nitish,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
5/5 SERVICE and very good products
5/5 SERVICE and very good products. Theyvhave a super long range battery that is good for working long hours. I am happy to have chosen for emmo.
18 de setembro de 2025
Avaliação não solicitada
Resposta da Emmo Electric Bikes Canada
Dear Tub,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
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