Telephoned eqi today to perform a financial transaction and was surprised by how easy the whole process has been made. It’s evidently good process design but also Ramsiya, the lady handling this, wa... Ver mais
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Veja o que dizem as avaliações
Deborah made the transfer process straight forward. She explained everything clearly and it was very efficient. She was knowledgeable and gave me a lot of confidence my query was being dealt with co... Ver mais
A empresa respondeu
Ramsiya was polite, efficient and helpful and very quickly spotted that the address on one of my accounts needed to be updated, which helped me achieve my objective more quickly. Great service, than... Ver mais
A empresa respondeu
The member of staff acted quickly, understood my needs ,explained how she would proceed and offered to call me back once the trading was complete to save me hanging on the phone. She quickly called me... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Escrito pela empresa
Informações de contato
Reino Unido
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,6
Excelente
636 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
ISA transfer
Easy to deal with, operator explained procedure as we went along and deal was completed quickly.
21 de abril de 2026
Resposta da EQi
We're glad you found the process easy and efficient. It's great to hear the operator provided a clear explanation, and the deal was completed quickly. Thanks!
ISA support
Manish was most helpful in lining up trade for my flexible ISA.
21 de abril de 2026
Avaliação não solicitada
Resposta da EQi
We're happy to hear that you found our team member helpful in setting up your flexible ISA trade. We appreciate your positive feedback!
Resposta da EQi
We're happy to hear that our customer service was helpful to you. Thank you for your positive feedback; we appreciate it.
Helpful, quick call
Nivedha was very helpful and efficient at resolving my problem.
21 de abril de 2026
Resposta da EQi
We're happy to hear that our team member efficiently resolved your problem and provided helpful assistance! We appreciate your feedback.
I called for assistance for help with the website
I called for assistance with the website as I'm new to the site. I found the person was very knowledgeable and very helpful walking me through the site.
21 de abril de 2026
Resposta da EQi
We're happy to hear that our team member was very helpful and knowledgeable while guiding you through our website. We appreciate your positive feedback and thank you for your time.
Positive feedback
Thabasum Was patient, helpful and explained everything in detail
21 de abril de 2026
Resposta da EQi
We're happy to hear that the agent was patient and helpful, and explained everything thoroughly. We appreciate your positive feedback.
The lady I spoke to was extremely…
The lady I spoke to was extremely courteous, was able to help me with my query - after referring to a colleague - and was also very patient as I did not have all the necessary information required to hand!
All in all I was very pleased with the way the call was handled.
20 de abril de 2026
Resposta da EQi
We're happy to hear that the call was handled to your satisfaction. We appreciate you mentioning the employee's courtesy, patience, and helpfulness in addressing your query. Thank you for your positive feedback!
Quick and very easy to use.
20 de abril de 2026
Resposta da EQi
We're glad you found it easy to use. Thank you for your feedback; we appreciate it.
Advisor was very helpful and answered…
Advisor was very helpful and answered the questions I had.
20 de abril de 2026
Resposta da EQi
We're glad the advisor was helpful and provided answers to your questions. We appreciate you taking the time to share your feedback with us.
Good customer support
Nivheda the customer support rep was very helpful and courteous, showing me where to find the information in Dividends that I needed
17 de abril de 2026
Resposta da EQi
We appreciate you sharing your feedback. We're happy to hear that the representative was helpful and courteous, showing you where to find the information.
EQI help
Tarzy was extremely professional and kind when helping me access information about my account and retrieved everything very quickly and smoothly!
17 de abril de 2026
Resposta da EQi
We appreciate you sharing your experience! We're happy to hear the account information access was professional, kind, quick, and smooth. Thank you!
Easy to do trading
Easy to do trading and friendly staff. Been with them a number of years.
17 de abril de 2026
Resposta da EQi
We're happy to hear that you find trading easy and our staff friendly. Thank you for being with us for so many years!
Struggled to hear
Struggled to hear, she was quite patient with me and willing to help although I got quite frustrated as I could not hear very well
She reassured me saying I can help with that, and willing to take time
Thank you
17 de abril de 2026
Resposta da EQi
We appreciate your feedback and are so glad that the team member was patient and helpful. We value your time and thank you for sharing.
Resposta da EQi
We're happy to hear that our help was beneficial and clear for you. Thank you for your feedback.
Helpful and patient
Nivedha stayed on the phone and helped me sign into my account
Very patient and helpful
Couldn't have been more patient
Thank you
17 de abril de 2026
Resposta da EQi
We're happy to hear that you had a positive experience! We appreciate you mentioning the assistance you received while signing into your account. Thank you for your feedback.
Good service and helpful advice given
17 de abril de 2026
Resposta da EQi
We're glad our service and advice were helpful. Thank you for your positive feedback; we appreciate it greatly!
Excellent support on call from Ramsiya
17 de abril de 2026
Resposta da EQi
We're happy to hear that you had an excellent support experience. Thank you for sharing your positive feedback with us.
The lady I dealt with was very…
The lady I dealt with was very efficient/knowledgeable, call completed in about 10 mins.
17 de abril de 2026
Resposta da EQi
We're happy to hear that the call was efficient and informative! We appreciate you taking the time to share your positive experience with us.
Ramsyia was so helpful and very calm
Ramsyia was so helpful and very calm. She helped me with log in step by step. Very professional at the same time. Good working ethics, passionate and happy to help.
16 de abril de 2026
Resposta da EQi
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the helpful and professional assistance you received. Thank you for sharing!
Helpful and explained well
16 de abril de 2026
Resposta da EQi
We're glad our explanations were helpful for you. Thank you for your feedback; we appreciate it greatly.
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