Telephoned eqi today to perform a financial transaction and was surprised by how easy the whole process has been made. It’s evidently good process design but also Ramsiya, the lady handling this, wa... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Deborah made the transfer process straight forward. She explained everything clearly and it was very efficient. She was knowledgeable and gave me a lot of confidence my query was being dealt with co... Ver mais
A empresa respondeu
Ramsiya was polite, efficient and helpful and very quickly spotted that the address on one of my accounts needed to be updated, which helped me achieve my objective more quickly. Great service, than... Ver mais
A empresa respondeu
The member of staff acted quickly, understood my needs ,explained how she would proceed and offered to call me back once the trading was complete to save me hanging on the phone. She quickly called me... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Escrito pela empresa
Informações de contato
Reino Unido
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,6
Excelente
636 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Problem logging on
My problem was solved very quickly and the assistant helped me all the way with my difficulties
16 de abril de 2026
Resposta da EQi
We appreciate your feedback. We are happy to hear that our assistant helped you resolve your difficulties quickly and efficiently.
Manish was very helpful and patient
Manish was very helpful and patient, he helped me with my query and made sure I had all the information in needed.
16 de abril de 2026
Resposta da EQi
We appreciate you sharing your feedback. We're happy to hear that the agent was helpful and patient, ensuring you had all the information you needed.
Customer Service at it's best.
Ramsiyah was polite, friendly and knowledgeable.
I appreciated her patience with me and my query was dealt promptly.
16 de abril de 2026
Avaliação não solicitada
Resposta da EQi
We're happy to hear that the staff member was polite, friendly, and knowledgeable! We appreciate you recognizing their patience and prompt service.
Excellent service
Spoke to Manish, he was very very helpful.
He explained everything very well and sorted out all my issues
15 de abril de 2026
Resposta da EQi
We appreciate you sharing your feedback. We're happy to hear that the agent was very helpful and explained everything well while resolving your issues.
Good staff - accent training needed
Customer helpline staff have always been very knowledgeable and courteous. Have had a small problem understanding someone due to their accent, however she maintained her polite attitude and we got the task completed.
15 de abril de 2026
Resposta da EQi
We're happy to hear that our staff is knowledgeable and courteous. We appreciate your feedback regarding the accent and are glad the task was completed. Thank you!
Resposta da EQi
We're happy to hear that you received Friendly support.
Resposta da EQi
We're happy to hear that our phone service was helpful. Thank you for your feedback; it means a lot to us.
Very pleasant experience staff very…
Very pleasant experience staff very helpful and friendly
15 de abril de 2026
Resposta da EQi
We're glad you found our staff helpful and friendly, and that you had a pleasant experience. Thank you for your feedback.
Great experience with advisor
Great experience with advisor, did my request within a few minutes.
15 de abril de 2026
Resposta da EQi
We're happy to hear that your request was handled quickly and efficiently. Thank you for sharing your positive experience with us!
Resposta da EQi
We're glad our service was prompt and the problem was resolved quickly. Thank you for your positive feedback!
helpful and polite ,managed to resolve…
helpful and polite ,managed to resolve questions I had been. unable to sort scince April 7th
14 de abril de 2026
Resposta da EQi
We're happy to hear that we could resolve your questions from April. We appreciate you taking the time to leave us feedback.
Excellent Service
I was helped immensely by Ramsiya, I wanted to transfer from my dealing account to ISA via the Bed and ISA process, this turned out to be a very easy and stress free, everything was taken care of, I was talked through the process every step of the way. Many thanks.
13 de abril de 2026
Resposta da EQi
We're happy to hear that the Bed and ISA transfer process was made easy and stress-free for you. It's great to know that our support was helpful and that you were well-informed throughout the process. Many thanks for your positive feedback.
very helpful
very helpful - answered off all my questions which was amazing service!!!
13 de abril de 2026
Resposta da EQi
We're happy to hear that our answers were helpful and that you received amazing service! Thank you for the positive feedback.
Very easy to move shares into an isa
Very easy to move shares into an isa . Big thanks to Ramsiya who made the whole experience stress free . Thanks
13 de abril de 2026
Resposta da EQi
We're happy to hear that transferring your shares to an ISA was easy. We appreciate your kind words and are so glad the experience was stress-free for you.
The first lady I could not understand
The first lady I could not understand, so I was then put through to someone else who was very patient and helpful.
13 de abril de 2026
Resposta da EQi
We appreciate your feedback. We're happy to hear that someone was patient and helpful after the initial difficulty. We value your time and insights.
Excellent service
Excellent service
We got cut off midway in our phone call and without delay i was reconnected with the same person and completed what I wanted to do
10 de abril de 2026
Resposta da EQi
We're happy to hear that you received excellent service! We appreciate you letting us know that we were able to quickly reconnect you and complete your request.
Quick, efficient, problem free, thanks
More than helpful, understood exactly what I wanted and delivered with efficiency and speed, thank you.
10 de abril de 2026
Resposta da EQi
We're happy to hear that we understood your needs and delivered efficiently. Thank you for your positive feedback; we appreciate it greatly!
Ramsiya provided a great customer service experience
Ramsiya was polite, patient, knowledgeable and helpful. Ramsiya helped me efficiently with all the issues and queries I had and resolved everything to my complete satisfaction
10 de abril de 2026
Resposta da EQi
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that all your issues were resolved to your satisfaction.
Very helpful response thank you
10 de abril de 2026
Resposta da EQi
We're happy to hear that our response was helpful to you. Thank you for your feedback; we appreciate it.
Resposta da EQi
We're happy to hear that our team member was very helpful and that you were able to complete your transaction successfully. We appreciate your feedback!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.