ERA Protect Avaliações 1.729

Overall good some slight glitches which got sorted

Was having problems with one of our detectors. After speaking to an advisor he suggested trying a certain course of action.
When this did not resolve the problem a new PIR was sent to us. This has now been installed.

Ordered replacement battery for active siren & dispatched quickly but when undertaking task found existing battery was actually still usable even though the internal lights had faded badly ? process of disconnecting lead had somehow reactivated component ?

Not sure which particular experience you are asking about, but they have all been excellent.

I cannot recommend the help I have received from ERA enough. Being an oldie I have just gone from using an android phone to an Apple and wanted to transfer the ERA protect app to the ERA smart home app. I spoke to a guy called Kaush and he patiently helped me through every stage.

Fast delivery of new battery for my outside alarm.

I needed new battery which I found easily using their website. I then received update s until arrival. As usual from ERA Protect,a fast and efficient service.

Always there to support.
Have helped me with several items.
Sometimes a wait at busy times.

Quick easy delivery and quick to install lights on box visible

The Smart Alarm works perfectly and support was professional. Thanks a lot!

3 years of faultless operation. Then they changed App. The new App won’t accept my login. And the old one has now locked me out. Have contacted customer services several times. No reply. Looks like it’s time to find another supplier

Customer Service and ORDERS are prompt, thank you, For All

I have been trying to get a replacement battery for some time, not realising that ERA could supply. It was relatively easy to place an order and deliver was on time. Thank you ERA!

They provided what I needed quickly and at a decent price 😁

Simple setup , reliable kit , great phone app , good value

Excellent support and customer service.

Good service, got email to say batteries are back in stock after a long wait, ordered one only to get another email a week later with an offer of 20% off the same battery. Very clever marketing on your part.

Had an issue with an outdoor siren that was working fine for 18 months. Rang ERA and spoke to someone right away, they resolved the issue rapidly. Refreshing experience (rare these days), I'll be sticking with ERA products in future because of the quality of their after sales support.