Customer service was top notch... I had a question about the shipping before my product arrived and customer experience was fast, friendly, and answered my questions . Although the product sent wa... Ver mais
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Veja o que dizem as avaliações
Seriously, all jokes aside, if all companies were ran the way zerojoy was, the world would 174% be a better place. I have nothing but good things to say about my Thrusty Sync and I live in a state whe... Ver mais
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Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver mais
A empresa respondeu
I had trouble with the cart check out and adjusting quantities in my cart, but Leah came to my rescue! She was professional, COURTEOUS and friendly. It was solved immediately. I can't say enough good... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Erojoy
Escrito pela empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Informações de contato
Estados Unidos
- erojoy.com
4,3
Excelente
575 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Customer service was top notch..
Customer service was top notch... I had a question about the shipping before my product arrived and customer experience was fast, friendly, and answered my questions .
Although the product sent was a quality product, I had some issues with it, I contacted customer support and again received great support. In my book, its how a company responds when there are issues that's important and erojoy responded well
19 de outubro de 2026
Avaliação não solicitada
Resposta da Erojoy
Thank you so much for your thoughtful review! We're glad our customer support team could assist you quickly and make your experience positive. We're sorry you had issues with the product, but we're glad our team was there to help. Your trust means a lot to us, and we truly appreciate you giving Erojoy the opportunity to make things right. Thank you for your support!
Seriously
Seriously, all jokes aside, if all companies were ran the way zerojoy was, the world would 174% be a better place. I have nothing but good things to say about my Thrusty Sync and I live in a state where you can’t even watch corn….. check that shih out. Erojoy seriously goes above and beyond everytime.Give them a try if you haven’t, and if you have I’m willing to bet you love them too
13 de outubro de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello David, thank you so much for the amazing review! We’re thrilled you’re loving your Thrusty Sync and truly appreciate your support. We’ll keep doing our best to go above and beyond for our customers every time. Your kind words mean a lot to our team, and we’re so happy to be part of your experience!
I was promised a new unit and it was…
I was promised a new unit and it was not sent
11 de setembro de 2026
Avaliação não solicitada
Resposta da Erojoy
We’re very sorry for the inconvenience and the delay in getting your replacement unit. This is not the experience we want for our customers. Our customer support team will reach out to you directly to look into this and make things right as soon as possible. Thank you for your patience and understanding.
I had trouble with the cart check out…
I had trouble with the cart check out and adjusting quantities in my cart, but Leah came to my rescue! She was professional, COURTEOUS and friendly. It was solved immediately. I can't say enough good about the Support I've received from Erojoy over the past 4 years! Thank you again, Leah for all of your help!
1 de outubro de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Aj, thank you so much for your kind words and for being with Erojoy for the past 4 years! We’re so happy Leah could help and make things easy for you. We truly appreciate your continued support and look forward to helping you again anytime you need us.
My problem was handled effectively and…
My problem was handled effectively and efficiently.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Shawn! Thank you for your kind words! We’re really glad we could help resolve your issue quickly and smoothly. We truly appreciate you taking the time to share your experience.
Leah was great a helping with my issues.
Leah was great at helping with my issues.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Erojoy
Hi Jaymz! Thank you so much for your kind words! We’re glad to hear Leah helped resolve your issues. We’ll be sure to share your lovely feedback with her!
Erojoy’s product poorly designed
Erojoy’s product arrived, was unpacked, and then the vibrating bullet dies about 30 minutes into use. Thanks for a waste of $70
3 de setembro de 2026
Avaliação não solicitada
Resposta da Erojoy
We’re really sorry to hear about your experience. We understand how frustrating it must have been to have the device stop working after only about 30 minutes.
The device may not have been fully charged before use, but if you’ve fully charged it and it still isn’t lasting as expected, please contact our customer support team and provide your order number, along with a short video showing the issue, if possible. Our team will be more than happy to troubleshoot this with you and arrange a replacement if the unit is found to be faulty.
I had a minor issue with the item I…
I had a minor issue with the item I ordered . I contacted customer support and Leah promptly wrote back, confirmed there must be a flaw in the unit I received, and sent a new unit the next day . And through the process Leah was clear, compassionate and appreciative of my business. This was *awesome* customer service standing behind a great product.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Erojoy
Hi Barry, thank you so much for taking the time to share this! We’re especially happy to hear that Leah was able to take care of you quickly and make a frustrating situation a little easier. We’ll definitely share your kind words with her, she’ll really appreciate knowing her care and effort made a difference. We’re so grateful for your trust and support!
Very positive experience
Leah was extremely helpful and professional as well as friendly and personable. My issue was resolved better than I expected. Thank you so much! Keep up the excellent customer service and great products!!
13 de setembro de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Sue! Thank you so much for your kind words! We’re so happy to hear you had such a positive experience and that our team resolved your issue better than expected. We’ll be sure to pass your lovely feedback along to Leah. Thank you for your support, and we hope you continue to enjoy our products!
Quality materials.
The purchase experience was great. Item arrived as expected. High quality materials. Sleeve very life like
4 de setembro de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello! Thanks so much for the great review! We’re glad to hear your purchase experience was smooth and that you’re happy with the sleeve's quality and realistic feel. We really appreciate your support and hope you enjoy it again and again!
Amazing Customer Service
Wow, I cant say anything negative at all. First time User and buyer. Had a issue with my delivery to my residence. Contacted support after failed attempts. Leah H. Was so helpful and so informative. I received my package very late. Which was totally okay. But I had reorded in the meantime because I thought it was a wash, with the package going back to the warehouse.
The whole time I was in contact with Leah, who helped me with the process. During this, I randomly seen the delivery driver and got the original order. Going to return my new order, Customer Service said they would fully refund me for the issues and then let me keep the second order as well.
Unbelievable customer service, so amazing. Leah was so nice and helpful. More company's should have workers like Erojoy. I will be a customer forever after all this. Thank you so much again.
As for the product...You will not be disappointed. Absolutely amazing. High quality for a nice price. Game changer when you are having alone time. Easy to clean. I highly recommend if youre reading this honest guy review.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello there! Thank you so much for taking the time to share such an incredible review!
We’re truly sorry for the delivery issues and the confusion with your orders, but we’re so happy Leah was there to help you through the whole process. We’ll definitely make sure she sees your kind word, she’ll be thrilled to know how much her support meant to you!
And hearing that you’re happy with the product as well makes this even more special. We put a lot of care into making high-quality products that are easy to use and enjoy, so it means a lot to hear that you feel it’s a game changer.
Thank you for giving Erojoy a chance, for your patience throughout the delivery situation, and most of all, for becoming part of the Erojoy family. We really appreciate your support and are so glad everything worked out in the end!
I had an issue with the product
I had an issue with the product, but their customer support was awesome. Issue was resolved immediately wihout any problems. Would highly recommend them.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Erojoy
Hi MP, thank you so much for your kind words! We’re sorry you experienced an issue with the product, but we’re glad our support team resolved everything quickly and smoothly. We truly appreciate your recommendation and support!
JUNK Order #87939
Order #87939
I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else to try the pos! The stroking is no existent because the rings just move on the outside of sleeve so does nothing. And the ai features also are very disappointing!!! Would not recommend the thrust sync to my worst enemy!! Wish could just get refund or credit to try something else that may actually be worth it
10 de agosto de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Jim, Thank you for sharing your experience. We understand that the Thrust Sync did not meet your expectations, and we’d like to look into this further and see how we can help. Our support team will be reaching out to you directly.
Regarding the stroking feature, we’ve received a lot of positive feedback about it, but we also understand that everyone’s preferences and experiences can be different. Your feedback is still valuable, and we’ll definitely take a closer look at this as we continue working to improve our products.
As for the AI features, we’d also like to better understand what specifically fell short for you. The experience can depend on how the feature is being used, so our team will be happy to look into this with you and make sure you’re getting the intended functionality.
We appreciate you trying Thrust Sync, and we’ll be in touch soon to discuss your experience and available options.
Leah did a fantastic job making sure my…
Leah did a fantastic job making sure my replacement item reached me. Leah was prompt with communication and extremely helpful. I received my replacement and am very pleased with the customer service I received!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Rob, Thank you so much for sharing this wonderful feedback! We’re thrilled you received your replacement and are so pleased with the product and customer service.
We’re especially happy to hear that Leah made the replacement process smooth and kept you updated throughout. We’ll make sure Leah sees your kind words, recognition like this means so much to her and our customer support team!
Thank you again for your trust and for giving us the opportunity to make things right. We’re so glad we could leave you with such a positive experience!
If it could be 0 it would be zero
If it could be 0 it would be zero.
I purchased a product and because they choose to use UniUni as their delivery service instead of proper reputable delivery couriers like UPS,FEDEX, and USPS, I lost my package due to incompetence. The courier takes a picture of the front of my apartment complex and gets into the building only to leave the product in a high volume lobby instead of taking it to the door as everyone does.
Surely you can understand why a sensitive, discrete package should be trusted to a reputable courier. So now I'm left mortified because a neighbor stole it, has my address and order. For one hour it was left in the lobby, not a call or anything to inform me except the shop app. Never again and UniUni consistently gets my packages lost because this is not the first time. It is not EroJoys fault but they choose the most incompetent courier service to deliver their products which should be discrete.
Never again.
I am extremely dissatisfied, and disappointed in the incompetence. I am expecting a full refund and have cancelled the payment. I am simply waiting for the response from customer service.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Wil, we’re truly sorry to hear about this experience. We completely understand how upsetting and concerning it is, especially when it involves a sensitive and discreet package.
While the carrier handles the delivery, we understand your frustration with how the package was left and why this raised serious privacy concerns for you. This is certainly not the experience we want for our customers.
Our customer support team will reach out to you directly to assist with your case and work toward a resolution. We’ll also take your feedback regarding the delivery service seriously as we continue reviewing our shipping options.
We sincerely apologize for the inconvenience, frustration, and concern this situation has caused.
I bought a product that turned out to…
I bought a product that turned out to be defective. They sent out a replacement product, fingers crossed it continues to work. Leah H., a representative of the company was very helpful, cordial and expedient in getting the replacement product to me.
30 de julho de 2026
Avaliação não solicitada
Resposta da Erojoy
Hi Luke, thank you for sharing your experience! We're sorry that your original product was defective, but we're glad we could make it right with a replacement. It's wonderful to hear that Leah provided helpful, friendly, and prompt support throughout the process. We'll be sure to pass along your kind words to her. We truly appreciate your patience and hope your replacement serves you well for a long time. Thank you for choosing us!
Leah was quick to respond to my issue…
Leah was quick to respond to my issue and take care of my problem. Great customer service.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Anthony, thank you so much for your kind words! We're thrilled to hear that Leah was able to respond quickly and resolve your issue. We'll be sure to share your feedback with her, it will mean a lot. We truly appreciate your support and look forward to serving you again!
I bought something 4 months ago and…
I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning questions or accusations I was asked to send a short video explaining the issue. I was instantly sent a new one with free shipping. So when I say erojoy has the best customer service I mean it and it’s the only company I’ve used for years now. Leah your amazing 👏
1 de agosto de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello there. Thank you so much for your kind words and for being a loyal customer over the years!
We're so glad we could get you back up and running quickly. We always aim to make the support process as simple and hassle-free as possible, so it means a lot to hear that your experience stood out.
We'll be sure to pass your kind words along to Leah, she'll be thrilled to hear them! Thank you again for your trust and support. We truly appreciate having you as part of the Erojoy family, and we're always here if you ever need anything.
leah H responded fast
leah H responded fast, and gave me a refund of the subscription i forgot to turn off
20 de julho de 2026
Avaliação não solicitada
Resposta da Erojoy
Thank you for your review! We're glad Leah could help you quickly and get your refund sorted. We truly appreciate your understanding and are always here if you need any assistance in the future. Thanks for giving us the opportunity to make it right.
The Erojoy customer service for returned product
The Erojoy customer service representative handled my dissatisfaction for the product in a professional manner. I was issued a full refund and appreciate the understanding. I am happy with the service I received.
18 de julho de 2026
Avaliação não solicitada
Resposta da Erojoy
Hello Zach! Thank you for your thoughtful review! We're glad our team was able to assist you professionally and make the return process as smooth as possible. While we're sorry the product wasn't the right fit for you, we truly appreciate your understanding and are happy we could provide a positive customer service experience. Wishing you all the best!
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