Customer service was top notch... I had a question about the shipping before my product arrived and customer experience was fast, friendly, and answered my questions . Although the product sent wa... Ver mais
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Veja o que dizem as avaliações
Seriously, all jokes aside, if all companies were ran the way zerojoy was, the world would 174% be a better place. I have nothing but good things to say about my Thrusty Sync and I live in a state whe... Ver mais
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Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver mais
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I had trouble with the cart check out and adjusting quantities in my cart, but Leah came to my rescue! She was professional, COURTEOUS and friendly. It was solved immediately. I can't say enough good... Ver mais
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Detalhes da empresa
Sobre Erojoy
Escrito pela empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Informações de contato
Estados Unidos
- erojoy.com
4,3
Excelente
575 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
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Resposta da Erojoy
Thanks so much, Jap! We take pride in keeping our support fast, friendly, and on point. Appreciate you taking the time to share your experience!
They won't let you cancel
Placed order without noticing my card was still bound to my old address, sent an email to correct it.
Didn't get a reply for a few hours so I chose to email and just cancel it considering they claim you need to act within minutes to make corrections, finally got a response after hours claiming I missed the window to get the issue corrected or cancel the order.
I replied in under a minute receiving the ema back, and have received no response in regard to fixing the issue.
The email I received blamed me for the fault, claimed I was too slow and denied me help, claiming I need to wait to dispute and resolve my issue with courier or wait for its arrival and have to ship it back myself just to wait for a refund.
I should have taken the negative reviews more seriously.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Garrett, We completely understand how this situation feels. You reached out promptly, but by the time your message was reviewed, your order had already been released for fulfillment, and unfortunately, that locks in address changes automatically.
That said, we’ve got you. Once the parcel arrives, please send us an email at support@getfleshy.com, and we’ll help you sort it out right away, whether that’s through a return or another solution that saves you the extra hassle.
We’re also reviewing how we handle time-sensitive address requests so we can respond faster in the future. Thanks for sharing your experience, it really helps us improve.
It was a whole new experience syncing…
It was a whole new experience syncing to a video. I would like to have an option for an anal sleeve.
22 de outubro de 2025
Resposta da Erojoy
Hello Richard, Thank you for taking the time to share your experience! We’re glad to hear you enjoyed syncing to a video, it’s definitely a unique feature that enhances the whole experience. We also appreciate your suggestion about having an anal sleeve option. Feedback like this helps us a lot as we continue developing new attachments and features, so we’ll be sure to share this with our product team.
Lube up, sync and get ready!
Easy to sync to the app and operate for a totally awesome orgasm. Definitely a fun toy for the days in alone and ready for some great masterbation. Looking forward to using it again!
18 de outubro de 2025
Resposta da Erojoy
Hi Kevin, Thank you for sharing your experience! We’re glad to hear that syncing with the app was easy and that you enjoyed the overall performance. It’s great to know the product delivered a satisfying experience and added some extra excitement to your alone time. We truly appreciate your feedback and can’t wait for you to enjoy it again soon.
I had a short shipment on my order and…
I had a short shipment on my order and Leah took care of getting the balance of my order shipped out and kept me updated with the status and followed up after the packages received. The communication was amazing.
18 de setembro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi Steven, Thank you for sharing your experience. We’re so glad Leah was able to take care of this quickly and keep you updated along the way. We’ll make sure your kind words reach her, it truly means a lot to hear that the communication made a difference. We’re always here if you ever need anything else.
It's not bad at all
It's not bad at all. Seems fairly well made. The vibration modes are good. The suction is good just not many modes to pick from.
15 de setembro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Bruce, Thanks so much for taking the time to share your feedback. We’re really glad to hear you’re enjoying the vibration and suction, and we appreciate your honest note about wanting more modes. Feedback like yours helps us see where we can improve and make the experience better for you and others. If you’d like, feel free to reach out to us anytime at support@getfleshy.com, we’d be happy to chat and see what we can do to make your experience even better.
The best interactive sex toy I have…
The best interactive sex toy I have experienced. It was very well made the sensations were amazing and the online interactive experience was also very good and seems to have room for growth as well
20 de agosto de 2025
Resposta da Erojoy
Hello Nes, Thank you for sharing your feedback. We’re glad to hear you enjoyed both the product and the interactive features. It’s great to know you see the growth potential as well, we’re committed to continuing to improve the experience.
Great products, awesome suuport
Leah has been kind, courteous, and professional throughout our experience. I highly recommend this company, these products, and Leah in particular to everyone.
22 de agosto de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Darryl, Thank you for the amazing feedback! We’re thrilled to hear that you’re enjoying our products and that Leah was able to make your experience such a positive one. We’ll be sure to pass along your kind words to her. We appreciate your recommendation and look forward to being here for you anytime you need us.
Resposta da Erojoy
Hello there, Thanks a ton for the awesome feedback! We’re glad your order got to you fast and discreetly, and that everything matched up exactly as described. Appreciate you choosing Fleshy, we’ve got you covered anytime.
Leah was amazing and a joy
Leah was amazing and a joy to communicate with. Very attentive and quick.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Peter, We’re so glad to hear you had such a great experience with Leah! We’ll be sure to pass along your kind words, she’ll be thrilled to know her attentiveness and quick responses made a difference. Thanks for sharing your feedback!
Not good people to do business with.
Not good people to do business with.
Untrustworthy & Unprofessional.
29 de julho de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi John, We’re sorry to hear that this was your experience. We take feedback like this seriously and would love to better understand what happened. Please reach out to us at support@getfleshy.com so we can look into your concern and work on making things right. Our goal is to ensure every customer feels valued and supported.
Resposta da Erojoy
Hi Andrew, Thanks so much for the great feedback! We’re really happy to hear everything arrived quickly and is working well for you. If you ever need anything or have questions down the line, don’t hesitate to reach out.
Not enough power is not what I…
Not enough power is not what I expected!!!! Reviews look good but the performance is horrible
8 de julho de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi James, thanks for your feedback. We understand that not everyone will find the experience enjoyable, and that’s totally valid. If there’s anything we can do to make it better, feel free to reach out to us at support@getfleshy.com. We’d love to help make things right and find a solution that works for you.
The Pro was not what I was expecting
The Pro was not what I was expecting. The fit is incredible and feels really good. But the suction amd tugging was neither fast nor strong enough to make it truly enjoyable. Great quality feeling product, just not strong enough for me.
4 de junho de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Scott, Thanks for sharing your feedback, and we're sorry to hear the Fleshy Pro didn’t quite meet your expectations. We totally understand that experiences can vary from person to person, and we always appreciate insights like yours, they help us improve.
We’d love to hear more about what specifically didn’t work for you and see if there’s anything we can do to make things right. Feel free to reach out to us at support@getfleshy.com, we’re here to help.
Thanks again for giving us a try.
Customer service is wonderful
Customer service is wonderful! When I broke a couple of my Fleshy devices, Leah was quick to reassure me that they were under warranty, and sent replacements free of charge. This kind of customer service is infrequent these days, and when I find a company that has excellent customer service, I stick with it, so I will be a returning customer every time Fleshy releases new products. Leah is the best!
26 de abril de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello CK, Thank you so much for your kind words! We're thrilled to hear that Leah took great care of you—she truly is the best, and we'll make sure she sees your shoutout. It's always our goal to make things right and ensure you're supported every step of the way. We're grateful to have you in the Fleshy family, and we can’t wait to show you what’s coming next. Thanks for sticking with us!
It's my first time using a syncing toy
It's my first time using a syncing toy. This thing did not disappoint!! Just had a hard time following the instructions at first. But yeah, I would recommend 100%
4 de maio de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi Tony, Thanks so much for the awesome review! We're thrilled to hear your first syncing toy experience was a hit. Totally understand that the instructions can be a bit tricky at first. Really appreciate the recommendation, and if you ever need help or tips, we’ve got your back.
FLESHY MADE IT RIGHT
Although my experience with the "PRO" product wasn't for me, Fleshy provided great customer service. It was too late to return my product, so I asked for credit towards a different one. But that product was out of stock, so they offered me a full refund, which I received. It's uncommon to find customer support like this. I will be a return customer in the future.
7 de maio de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi there, Thank you so much for the kind words and for giving us the opportunity to make things right. While we're sorry that our product wasn't the right fit for you, we're really glad we could still turn your experience into a positive one. It truly means a lot that you recognized our efforts, and we’re grateful for your trust and patience throughout the process.
We’re looking forward to having you back as a customer—and hopefully next time we’ll knock it out of the park. If there’s ever anything we can help with, don’t hesitate to reach out.
Had a great experience with their…
Had a great experience with their customer support. I sent my video showing my broken Fleshy Pro and they replaced it after that. No more questions asked. Great job Leah!
29 de abril de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi Nick, Thank you so much for your kind words. We’re really glad to hear that Leah was able to assist you quickly and that the replacement process was smooth. We always aim to make things easy for our customers, and it's great to know we hit the mark.
If you ever need anything else, we’re here to help.
Be prepared to pay 2 day shipping, but don't expect it to happen
First let's start with, they make good products, Now to the issues, I tired writing a review on their site, it said it needed to be approved, it was under 4 star and never posted, so it seems unless you rate 4-5 star it won't be approved manipulating the reviews, which brings me here to write a review. I have one of the items already, currently waiting on a second, which brings us to the second issue, as per their FAQ:
"2nd Day Express
Orders placed before our cut-off time (11:00 AM CT, Monday–Friday) will ship the same day. Delivery takes 2 business days, excluding processing time (1 business day)."
They charge you $18 for two day shipping, they state processed same day, I ordered on a Sunday (4/13) so they would receive the order on Monday (4/14), and wasnt processed and didn't arrive with shipping partner til Wednesday (4/16), so going by one day processing and two day shipping were already past their 1 day processing and 2 day delivery. Product didn't leave shipping partner til Wednesday, and 2 day shipping is usually 2-3 if we're being honest, which gave them til Friday to deliver, UPS doesn't deliver on weekends and no product has arrived so far (looks as though it goes to UPS then to USPS for final delivery). We're at normal shipping speeds now but charged for 2 day. I believe I had the same issue with the first product. I reached out to customer support Tuesday (4/15) but zero reply, which brings another issue. If you order and don't wish to keep the item, there is no refund unless you cancel before it ships, if customer service doesn't bother checking or replying then you can't possibly cancel an order.
If your going to charge 2 day shipping rates please follow your own FAQ so it possibly arrived in that time, if not, charge normal shipping fees.
If this were solely about the product it would be 5 star easily, but losing three stars for not following your own FAQ, charging 2 day shipping fees and not fulfilling on that, and zero responses from customer support (yes, I checked spam and trash folders).
13 de abril de 2025
Avaliação não solicitada
Resposta da Erojoy
First of all, thank you for your honest and thoughtful review. We truly appreciate your kind words about the quality of our products, and we’re really sorry to hear about your recent experience with shipping and support—it’s definitely not the kind of experience we want anyone to have.
We completely understand your frustration regarding the 2-day shipping. You're right to expect it to be processed quickly and delivered on time, especially when you’ve paid extra for that service. It’s clear from your timeline that the processing and handoff delays fell short of what we promise in our FAQ. We sincerely apologize for this.
Regarding your concern with reviews, we do our best to moderate fairly, and we’re actively working on improving our transparency in this area. Your feedback is really valuable to us, and we’ll take a closer look to make sure all voices are heard—regardless of star rating.
We’re also incredibly sorry you didn’t receive a timely response from customer support. Last week was particularly challenging for us due to the holiday weekend, but that’s no excuse for going silent when someone needs help. We're making internal changes to ensure faster, more reliable replies.
As for your note on returns and cancellations—you're absolutely right that timing is crucial. We have a very short window to cancel orders, typically just 10–20 minutes after the order is placed, and sometimes even less depending on whether our third-party fulfillment partner has already begun processing. This policy is outlined at checkout, but we understand it can feel frustrating—especially if you’re trying to reach us during that brief window. Even when support is available, if your message comes in after that cutoff, there’s often nothing we can do to stop the order from shipping.
That said, we completely hear you—and your feedback is important. We’ll absolutely take this into consideration as we continue improving our customer experience. Thank you again for sharing.
We want to make this right for you.
Please email us directly at support@getfleshy.com with your order number, and we’ll do everything we can to turn this around. We truly appreciate your patience and hope to have another shot at giving you the experience you deserve.
Seemed to be a quality product
Seemed to be a quality product. Was expecting a stronger and faster suction and the ability to fit everything inside as well as a glide. Couldn’t fit and without an air release it was just a poor experience. Went with this and the “minx” to try something new. Now I can’t return it used. Really disappointed. Should’ve went with tenga like I originally wanted.
8 de abril de 2025
Avaliação não solicitada
Resposta da Erojoy
We regret that your experience did not meet your expectations. Thank you for your valuable feedback; it helps us continually enhance our products and user experience. If there’s anything we can assist you with, please don’t hesitate to contact us at support@getfleshy.com.
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