Customer service was top notch... I had a question about the shipping before my product arrived and customer experience was fast, friendly, and answered my questions . Although the product sent wa... Ver mais
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Veja o que dizem as avaliações
Seriously, all jokes aside, if all companies were ran the way zerojoy was, the world would 174% be a better place. I have nothing but good things to say about my Thrusty Sync and I live in a state whe... Ver mais
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Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver mais
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I had trouble with the cart check out and adjusting quantities in my cart, but Leah came to my rescue! She was professional, COURTEOUS and friendly. It was solved immediately. I can't say enough good... Ver mais
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Detalhes da empresa
Sobre Erojoy
Escrito pela empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Informações de contato
Estados Unidos
- erojoy.com
4,3
Excelente
575 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
great concept and idea but lacking in…
great concept and idea but found it lacking range of motion needs to have longer strokes where it stands out is. The Interactive syncing is very good but once again lacks the range of motion because of that it's very lack luster
29 de março de 2025
Avaliação não solicitada
Resposta da Erojoy
We’re really sorry to hear that the experience didn’t meet your expectations. We truly value your feedback, and we’d love the chance to make this right for you. Please reach out to us at support@getfleshy.com — we’re here to help in any way we can.
Leah H handled the problem with my…
Leah H handled the problem with my Rumble. She was very professional and asked me to provide some videos of the problem. I did and she decided to replace the defective Rumble. I really appreciated how swiftly she resolved the problem, and she did so very professionally. Her concern was my satisfaction.
3 de abril de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi George, Thank you for your kind words! We're glad to hear that Leah provided professional and efficient support in resolving the issue with your Rumble. Customer satisfaction is always our top priority, and we appreciate you taking the time to share your experience.
If you ever need anything else, don't hesitate to reach out!
I wish most companies are like them
I wish most companies are like them. They replaced my defective unit without difficulties!
24 de março de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Joseph, Thank you for your kind words! We're glad we could make the replacement process smooth and hassle-free for you. Customer satisfaction is our top priority, and we truly appreciate your support and trust in us!
Felt kinda meh
Just didn't hit the spot tbh, used couple of times and just feels underwhelming. For sure not a long term use.
24 de março de 2025
Avaliação não solicitada
Resposta da Erojoy
We're sorry to hear that the experience wasn’t what you expected. We appreciate your feedback and are always looking for ways to improve our products and user experience. If there's anything we can do to help, feel free to reach out to us at support@getfleshy.com.
Order had incomplete address
I noticed my order has a incomplete address and contacted customer support. Leah H came to my rescue and sorted everything out beautifully. Quick response, efficient and attentive.. what more can you ask?
2 de março de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi Christian, Thank you for your kind words! We're so glad Leah was able to assist you quickly and efficiently. Providing great customer service is our top priority, and we’re happy to hear your issue was resolved smoothly. If you ever need anything else, we’re here to help!
Excellent Customer Support
The Email support I received is top notch! Leah responded quick and provided detailed answers to my questions and I felt well taken care of. Great job!
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi Jeremy, Thank you for the fantastic review! I'm thrilled to hear that Leah's email support met your expectations and that you felt well taken care of. We always aim to provide the best service possible. Your feedback means a lot to us.
Stopped working in less than 5 minutes
Stopped working in less than 5 minutes. Quite an expensive disappointment. Just buy a Handy.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Eric, We're truly sorry to hear about your experience. We strive to provide high-quality products, and we regret that this one didn’t meet your expectations. I see that you've already reached out to our support team, and return instructions have been sent to you. Please follow the provided process, and we’ll make sure to assist you promptly. If there's anything else we can do to help, feel free to reach out—we appreciate your feedback!
Outstanding product and Leah’s customer service!
I love my fleshy pro but had a small problem with it so I contacted Leah in customer service. She was awesome!!! I sent her a video showing her what it was doing and she responded immediately and said they would send me a replacement! Leah is awesome and this company is too! Thank you Leah!
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi Bob, Thank you so much for your kind words! We're thrilled to hear that you love your Fleshy Pro and that Leah was able to assist you quickly. Customer satisfaction is our top priority, and we’re always here to help. We appreciate your support and hope you enjoy your replacement!
Hands down the best customer service…
Hands down the best customer service experience I've ever had! Fast, reliable and incredibly friendly. They went above and beyond to make sure everything was smooth and stress-free. If only all customer support teams are this great! I can't wait to receive my new toy! Thank you for such an amazing experience!
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello there, Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with our support team. Making things smooth and stress-free is always our goal, and we truly appreciate your support. We hope you love your new toy—enjoy!
The Fleshy Pro was not very stimulating…
The Fleshy Pro was not very stimulating for me. I then purchased a Thrust which works much better. However, that's a lot of money to spend to determine which product works as advertised.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello there, We appreciate your honest feedback! We understand that personal preferences can vary when it comes to stimulation, and we're glad to hear that the Thrust has been a better fit for you. We’re always working to improve our products and provide a great experience for our customers. If you ever have any questions or need recommendations in the future, feel free to reach out—we’re happy to help!
Great customer service
Wow! I am so impressed with their customer service! We had an issue with our breaking but all I had to do was send them a video of the damage and they are shipping me a replacement under warranty right away! I highly recommend this company.
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Julia, Thank you so much for your kind words! We're happy to hear that you had a great experience with our customer service team. Taking care of our customers is our top priority, and we’re happy we could quickly resolve the issue for you.
Your recommendation means the world to us, and we’re here anytime you need assistance. Enjoy your replacement, and thank you for choosing us!
Best products and outstanding customer service.
Best product ever, fast shipment, and the customer service was excellent. They went the extra mile to make sure I was squared away. I highly recommend them. I am a customer for life now.
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi TJ, Thank you so much for your amazing review! We're thrilled to hear you’re loving the product and had such a great experience with our customer service team. Going the extra mile for our customers is what we strive for, and knowing we’ve earned your trust and loyalty means the world to us. We’re excited to have you as a lifelong customer!
Great customer support.
Even though I've experienced two failed Fleshy Pro units so far, the rapid response from customer service to send me a second replacement unit was superb. For this reason, I would not hesitate to purchase products from this company again.
7 de janeiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hi Richard, Thank you for sharing your experience! While we regret the issues you faced with the Fleshy Pro units, we're glad our customer service team could address the situation promptly. We constantly strive to improve, and feedback like yours helps us do that. Thank you for your patience and support!
Great customer service!
Great customer service!
They responded to my question and resolved it very quickly.
Very great company to work with!
6 de janeiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Mike, Thank you for your feedback! We’re so glad we could resolve your question quickly and provide you with a positive experience. Your support truly means a lot to us, and we appreciate your trust!
This shops customer service is top…
This shops customer service is top notch. I will be doing future shopping with them.
6 de janeiro de 2025
Avaliação não solicitada
Resposta da Erojoy
Hello Jason, Thank you so much for the kind words! We're thrilled to hear you had a great experience with our customer service. It's always our goal to provide the best service possible, and we look forward to serving you again in the future. Your support means a lot to us!
I purchased one coz a buddy of mine got…
I purchased one coz a buddy of mine got one LOL.
I put a wrong address and emailed support immediately. Leah the manager is a life saver and changed it ASAP. Tjank you!
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Erojoy
Thank you for sharing your experience! We're so glad Leah was able to help with the address change quickly. We’re always here to assist you, and we appreciate you trusting us for your purchase. If you need anything else, don't hesitate to reach out! Enjoy your new device!
I received a broken device and emailed…
I received a broken device and emailed customer support. Leah the manager did her best to assist me and sent me a new unit. Great job!
22 de dezembro de 2024
Resposta da Erojoy
Hello Edward, Thank you so much for your kind words and for sharing your experience! We’re glad Leah was able to assist you and resolve the issue promptly. Your satisfaction is our top priority, and we’re happy to have been able to make things right. Enjoy your new unit, and don’t hesitate to reach out if you ever need further assistance!
Greatest customer service customer service and fast…
Great customer service and fast response!
22 de dezembro de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Peter, Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service. If there's anything else we can assist you with, please don’t hesitate to reach out.
Was nice when it was working
Was nice when it was working. Lasted 6 months before it stopped sucking. I think some oil, or water might have leaked into the motor.
1 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Thank you for taking the time to leave your review and share your experience. We're sorry to hear about the issue with your device. Please reach out to our Customer Support Manager, Leah, at leah@getfleshy.com. We're committed to addressing your concerns and doing our best to make this experience better for you. Thank you for giving us the opportunity to assist you!
Don't believe the hype
Don't believe the hype. Ordered for (what would have been) outstanding bachelor party gag gifts. Placed order well before shipping cutoff time on a Friday. Should have shipped UPS 2nd Day Air (as stated on website) that same day. However, with no explanation, item was held until the following week, and shipped USPS. Response from "Paris" was nonsensical. Something about not meeting cutoff time and trying to ensure quickest delivery. USPS is not faster than UPS 2nd Day. She did apologize for the "confusion," as if I didn't have timestamped emails and couldn't do math in my head. Requested refund for UPS 2nd Day Air shipping and was refused. All initial order confirmation emails substantiated the fact that the order was placed well in advance of Friday cutoff time for UPS pickup. Politely asked (again) that UPS delivery fee ($9) be refunded, and never heard back. Since order had not yet shipped (USPS label created, but order not yet shipped), I requested the order be canceled. Again -- never heard back. Canceled through bank. LOL...this was not at all worth my time typing emails to Fleshy. However, I wanted to provide an honest review for you folks. If you're looking to do something "different" for a bachelor party, just hire a handful of female midget strippers. I wish that's what I had done in the first place.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Erojoy
Thank you for taking the time to share your experience, and I truly apologize for the issues you encountered. I completely understand your frustration, and we want to make things right.
To address your concerns in more detail, please email our Customer Support Manager, Leah, at leah@getfleshy.com. She will personally review your case and work on resolving this issue to your satisfaction.
While UPS 2-Day Air is typically our preferred shipping method, the final decision can depend on our warehouse's assessment of the destination. For locations within the same state as our Texas warehouse, USPS or another shipping method may be used if it ensures timely delivery.
I believe Paris, one of our top customer reps, refunded your shipping fee. If that has not been the case or if it did not meet your expectations, we are more than happy to assist further. Please don’t hesitate to contact Leah so we can provide the support you deserve.
Thank you again for bringing this to our attention, and we appreciate your patience as we work to address your concerns.
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