Customer service was top notch... I had a question about the shipping before my product arrived and customer experience was fast, friendly, and answered my questions . Although the product sent wa... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Seriously, all jokes aside, if all companies were ran the way zerojoy was, the world would 174% be a better place. I have nothing but good things to say about my Thrusty Sync and I live in a state whe... Ver mais
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Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver mais
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I had trouble with the cart check out and adjusting quantities in my cart, but Leah came to my rescue! She was professional, COURTEOUS and friendly. It was solved immediately. I can't say enough good... Ver mais
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Detalhes da empresa
Sobre Erojoy
Escrito pela empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Informações de contato
Estados Unidos
- erojoy.com
4,3
Excelente
575 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
I received support from Paris R.
I received support from Paris R when my fleshy pro stopped working. She was very friendly, quick and helpful. Top notch customer support!
4 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hey Nathan, thanks for the awesome review! We're thrilled that Paris provided you with such great support. We'll be sure to pass along your kind words to her. If you need anything else, just let us know!
Resposta da Erojoy
Hello Ray, thanks for the great feedback! We're glad it's doing the trick and is easy to clean. Thanks for the recommendation! If you need anything else, feel free to reach out.
I received a defective product and…
I received a defective product and contacted customer service. I explained the problem to Paris, who then asked me to send a video showing the malfunction. I sent the video earlier today, and she has already arranged to send me a replacement product, at no expense to me.
As a first time customer, I am very pleased with this company, and especially the assistance from Paris at Customer Support. Thank you!
28 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Michael, thank you for sharing your experience. We're sorry about the initial issue. We're glad Paris could assist you quickly and efficiently. It's wonderful to hear that you're pleased with our service as a first-time customer. We'll be sure to pass along your kind words to Paris. Thanks again, and if you need anything else, we're here to help!
Paris
Paris, the employee that i worked with, was so very easy to wotk with and once she knew of my warranty issue, she immediately assisted me with getting my item replaced under warranty. I'll definitely recommend your company to my friends.
27 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Todd! Thanks so much for your kind words. We're thrilled to hear that Paris was able to help you out with your warranty issue so smoothly. We appreciate your recommendation and are always here if you need anything else.
Paris is great and deserves a promotion
Paris is great and deserves a promotion
24 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello John, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Paris. We'll make sure to pass along your praise.
Very good customer service and replies…
Very good customer service and replies quick
And person who helped me multiple times was Paris very helpful
21 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi there! Thanks for the feedback! We're glad you had a great experience with our customer service. We'll make sure Paris knows how much you appreciate her help. If you need anything else, don't hesitate to reach out.
Paris was helpful and friendly
Paris was helpful and friendly
19 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Ashley, thanks for the shoutout! We're thrilled to hear that Paris was helpful and friendly. If you need anything else, don’t hesitate to reach out.
Paris resolved my issue perfectly
My Fleshy Pro stopped working. I emailed support and Paris responded quickly. She resolved the issue by sending a replacement. Excellent support.
16 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Helo Kevin, thanks so much for sharing your experience! We're glad to hear that Paris was able to help you out quickly and get a replacement sent your way. If you need anything else, don't hesitate to reach out. Enjoy your Fleshy Pro!
Resposta da Erojoy
Hello Joaquin, we're glad to hear that you're enjoying the Fleshy toy. If you have any other feedback or need assistance with anything, please don't hesitate to let us know. We're here to help!
Paris R
Your customer service representative, Paris R., was kind, non-judgmental, and friendly. She turned a potentially awkward transaction into something completely stress free. I'm sticking with your product solely because of her. Whatever you're paying her, pay her more.
10 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Michael, thank you for your wonderful feedback! We're thrilled that Paris R. provided such excellent service and made your experience stress-free. We'll be sure to pass along your kind words to her. We're glad to have you as a loyal customer!
Discreet shipping and fast delivery
I was about to give this to a buddy for his bachelor party but ended up using it for myself. lol
9 de junho de 2024
Resposta da Erojoy
Hi Kurtis, that's fantastic! We're glad to hear you're enjoying it. We've got you covered if you need another one for your buddy's bachelor party. Thanks for sharing your story with us!
Warranty issues
Paris handled my problem quickly and professionally.
7 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Channon, thank you for your feedback! We're glad to hear that Paris was able to resolve your problem quickly and professionally. If you need any further assistance, don't hesitate to reach out!
Pleasant customer service
Customer service representative was friendly, helpful, and addressed all issues professionally in a timely manner.
6 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Liam, thank you so much for your kind words! We're delighted that our customer service representative could assist you effectively. Your satisfaction is our top priority, and we appreciate your feedback!
Awsome customer service!
Awsome customer service!
I had a power issue where it would just shut off and not turn on unless it was plugged in. Then, it would just shut off again and not hold charge. After paying 200$ (then seeing it advertised for 150$ shortly after.. which was kind if irritating) I didn't even get to finish using it once.
I had to record a 3 minute video of it malfunctioning and send a link to customer service. I thought they were going to make this a hassle and not replace it or send a replacement battery or something.
That wasn't the case. They're sending a replacement unit. I was pleasantly surprised to hear that. I'm 37 and after being in committed relationships since I was 15, I haven't been happier being single the last few years.
6 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Marcus, Thank you for sharing your experience! We're sorry to hear about your initial issues. We're glad our customer service could resolve them by sending a replacement unit. We aim to make the process as hassle-free as possible. We appreciate your understanding and hope you enjoy your new unit. If you need further assistance, feel free to reach out. We're happy to hear you're enjoying your time and newfound happiness!
Packaged discreetly
I was very worried because I accidentally put my office address to ship my order. It was packaged discreetly which saved me from embarrassment!!! HAHA
6 de junho de 2024
Resposta da Erojoy
Hi Thomas, we're thrilled that our discreet packaging came through for you! Your peace of mind is our priority, and we're delighted we could help avoid any potential embarrassment. Thank you for sharing your positive experience with us!
Some fuctions stopped working…
I purchased the fleshy and some of the functions stopped working. I cannot remember if I purchased through you or not. Can you help me?
2 de janeiro de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Bruan, we're sorry to hear about the trouble you're experiencing with your purchase. Please email us at support@getfleshy.com with your order number, and we'll gladly assist you with resolving this issue.
Comes with free lube
When I purchased the Fleshy Pro, I forgot to add the lube. After 2 days of waiting I was about to buy the lube they're selling and to my surpise the package comes with a free lube sachet good for single use. I was able to enjoy the toy right away!
18 de maio de 2024
Resposta da Erojoy
Hello Peter, we're delighted to hear you enjoyed your experience with the Fleshy Pro! It's great to know that the complimentary lube sachet provided you with a seamless and enjoyable experience. Thank you for sharing your feedback!
Great price and quality
This is such a great buy. Price is great for the quality, would highly recommend purchasing this toy!
5 de maio de 2024
Resposta da Erojoy
Hello Ismael, thank you for the positive feedback! We're glad you're pleased with the quality and value of your purchase. Your recommendation means a lot to us.
Great Customer Service
So I wasn't able to use the Fleshy Pro I got and yeah I was bummed - but I wanna say that the customer service team there was very responsive and gave me a number of really good options. I didn't know they have an XL sleeve and this made all the difference. So YEAH the Flesh Pro is a great product. Good times! and good customer service thnx
30 de maio de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello John, thank you for your feedback! We're sorry to hear about your initial issue, but we're delighted that our customer service team could provide helpful options. It's great knowing the XL sleeve made a difference for you. Enjoy your Fleshy Pro, and thanks for the kind words about our customer service!
Suction button stopped working
Received the fleshy pro the other day and it worked fine but then all of a sudden the suction button didn’t work so I emailed support and Paris responded that day and sent out a replacement! Thanks Paris!
1 de junho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello David, we are glad to hear Paris could assist you swiftly! If you encounter any other issues or have further questions, feel free to reach out. Enjoy your replacement Fleshy Pro!
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