Customer service was top notch... I had a question about the shipping before my product arrived and customer experience was fast, friendly, and answered my questions . Although the product sent wa... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Seriously, all jokes aside, if all companies were ran the way zerojoy was, the world would 174% be a better place. I have nothing but good things to say about my Thrusty Sync and I live in a state whe... Ver mais
A empresa respondeu
Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver mais
A empresa respondeu
I had trouble with the cart check out and adjusting quantities in my cart, but Leah came to my rescue! She was professional, COURTEOUS and friendly. It was solved immediately. I can't say enough good... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Erojoy
Escrito pela empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Informações de contato
Estados Unidos
- erojoy.com
4,3
Excelente
575 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Who needs a gf when you have a Fleshy…
Who needs a gf when you have a Fleshy Pro! I totally recommend this product!
30 de julho de 2024
Resposta da Erojoy
Hello Terrence, thanks for the awesome review! We're thrilled to hear you're enjoying the Fleshy Pro. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. Enjoy!
Very swift
Very swift, excellent customer service. Very accomodating! Thank you
3 de agosto de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Derek, thank you for your feedback! We're delighted to hear that you received swift and excellent customer service. We always aim to be as accommodating as possible. If you need anything else, feel free to reach out. Thank you!
The customer service is impeccable
The customer service is impeccable. Will absolutely order again if im in the market again. Paris helped me and was kind and easy to deal with, she made sure to get me a replacement because my sleeve was a little messed up from shipping i think. Thank you very much for the pleasant experience!
1 de agosto de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Sean, thank you for your kind words! We're thrilled to hear that you had such a pleasant experience with our customer service. Paris is indeed wonderful, and we're glad she could assist you with the replacement. We appreciate your support and look forward to serving you again. If you need anything else, just let us know!
Paris R. is a KEEPER!
Paris did a great job communicating with me in a positive and constructive manner, while doing so quickly. I loved talking with Paris and I can only hope she is getting paid what she deserves! Please consider her to be a good coach or mentor for other customer service representatives!
3 de agosto de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Eric, thank you for your fantastic feedback! We're delighted to hear that Paris communicated with you in such a positive and constructive way. She is a rockstar! We appreciate your kind words and support! If you need anything else, don't hesitate to reach out.
Quality Customer Service
Paris R. Was very helpful in making my issue right. After an attempt at diagnostics they opted to send a new unit to me. I couldn't be more satisfied with the service and greatly appreciate the promptness and overall quality of the service.
1 de agosto de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi James, thank you for your review! We're delighted that Paris R. resolved your issue promptly and effectively. It's great to know you're satisfied with the service, and we appreciate the promptness and quality we strive to provide. If you need any further assistance, don't hesitate to reach out!
Excellent Customer Service Experience
I love the product but unfortunately it would not charge after the initial charge. I reached out to customer service and Paris R. quickly responded. She investigated my claim and resolved the issue quickly. I also appreciated the professional courtesy and thorough communication.
19 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello JP, thank you for your feedback! We’re delighted that you love the Fleshy Pro. Apologies for the initial charging issue, but I'm glad Paris R. resolved it quickly for you. We strive to provide excellent service and clear communication. If you need any further assistance, please feel free to reach out.
Lost in the Ozone
The shipment was lost/misplaced/something. The response was immediate, friendly, articulate, and most of all, helpful. It was on a par with the best of Japan. And in the world of customer service, it doesn't get better than that.
19 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Gary, thank you for your kind words! We're sorry to hear about the shipment issue. We are thrilled that our team could respond quickly and helpfully. We strive to provide top-notch service, and your feedback greatly benefits us. If you need anything else, feel free to reach out!
Shipping mix-up - thanks, Paris!
I had a mix-up with my shipping address and my package was almost returned to sender. Thanks to the quick actions of Paris R in Customer Support, my address was updated and my package received promptly. Thanks, Paris!
8 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Johanna, thanks for sharing your experience! We're glad to hear that Paris was able to update your address and ensure your package arrived promptly. We'll make sure to pass along your thanks to Paris. If you need any more help, just let us know!
Fantastic Customer Service
Paris was fast, responsive, and helped me resolve my issues. Fleshy’s products are overall amazing, but there was 1 in particular that I wasn’t so happy with, but customer service was immediately on it and refunded me for that specific product. Nothing but good things to say about my experience with this company!
18 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello there, thanks for the feedback! We're glad Paris was quick to help you out. We're sorry to hear about the one product, but we're happy our customer service could get it sorted and refunded right away. It's great to know you've had a good overall experience with us. If you need anything else, just let us know!
Fleshy Pro Review
This toy is a great addition to my collection. Simple and very easy to use and easy cleaning!
5 de julho de 2024
Resposta da Erojoy
Hi Rich, Thank you for your review! We're thrilled to hear that this toy is an excellent addition to your collection. Knowing you find it simple, easy to use, and clean is wonderful. Enjoy! If you have any questions or need assistance, feel free to reach out.
Easy warranty process with good customer service.
Got quick and easy help from Paris and didn't take long to get a replacement lined up.
14 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello there, thank you for your review! We're thrilled that Paris could provide quick and easy help and that the replacement process was smooth. If you need any further assistance, feel free to reach out!
Thank you Paris R
Thank you Paris R. for your assistance with my recent purchase issue. I was dissatisfied with the new sleeve I purchased and sent an email to support to get a resolution. Not only did Paris R answer my email in a timely manner but she also sent me a replacement sleeve the very same day. Thank you for making my issue a priority!
12 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello David, Thank you for your feedback! We're glad to hear that Paris was able to assist you promptly and efficiently with your recent purchase issue. We're happy to know that she made your issue a priority and sent out a replacement sleeve the same day. If you need further assistance, please don't hesitate to reach out. Thank you again!
Respones were prompt and friendly
Paris was prompt and friendly
11 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Tyler, thank you for your review! We're glad to hear that Paris was prompt and friendly. If you need any further assistance, don't hesitate to let us know.
I was initially disappointed in the…
I was initially disappointed in the longevity of the product. Paris was professional and helpful in getting a replacement shipped and issue resolution. Thank you!
10 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi Tom, thank you for your feedback! We're sorry to hear about the initial disappointment with the product's longevity. We're glad Paris was able to assist you professionally and help resolve the issue with a replacement. If you need anything else, please don't hesitate to reach out. Thanks again!
Fleshy Pro Does Not Work Effectively
The Fleshy Pro Masterbation Toy for Men is a bad investment. If your penis is larger than 4" long and 2 fingers in width, it will not fit because it is made way too small and I feel the electronics are made poorly and the entire unit does not work effectively. Returns are not accepted once the seal has been opened on the outer packaging and purchasing a XL sleeve for an additional $25 does not fix the problem... Total Rip Off!!!
6 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello John, we’re sorry that our product did not meet your expectations. We strive to provide products that cater to various needs and sizes. So that you know, we offer an XL sleeve specifically designed for a thicker penis. We value your feedback and would like to assist you further. Please email our support team at support@getfleshy.com, and we'll be happy to help resolve this issue for you.
Paris provided excellent customer…
Paris provided excellent customer service. I made the company aware of the problem I was having and they made it right . Most companies don’t provide customer service but this company does , and did so quickly . They stand behind their products and if a product fails they do the best any company can to make it right .
8 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hi John, thank you for your wonderful review! We're delighted that Paris provided excellent customer service and promptly resolved your issue. It's important to us to stand behind our products and ensure our customers are satisfied. If you need any further assistance, feel free to reach out. We appreciate your support!
Paris R was quick to respond and take…
Paris R was quick to respond and take care of the issue very fast.
8 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Thank you for your feedback! We're glad Paris R quickly responded and resolved your issue. If you need any further assistance, don't hesitate to contact us.
Had an issue with the first one sent
Had an issue with the first one sent, emailed company. Paris reached out and got the situation handled and a replacement on the way. Very impressed with the customer service.
6 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Mac, thank you for your review! We're sorry about the initial issue. We're thrilled to hear that Paris could help resolve it quickly and send a replacement. We appreciate your kind words and are glad you’re impressed with our customer service. If you need anything else, don't hesitate to reach out!
Great Customer Service
Great customer service, I accidentally put in the wrong address for the order and they responded quickly and were polite and handled it quickly with no fuss. I was being helped by Leah H, and she was kind and understanding in helping me with the problem. Overall, it was a pleasant experience.
5 de julho de 2024
Avaliação não solicitada
Resposta da Erojoy
Hello Eric, thank you for the wonderful review! We're delighted that Leah H provided you with such prompt and courteous service. We're glad we could resolve the address issue quickly and make your experience a pleasant one. If you need any further assistance, please don't hesitate to reach out!
Excellent service and good price
Excellent service and good price. Delivery was fast and on time.
28 de junho de 2024
Resposta da Erojoy
Hello there, thank you for the great review! We're glad to hear you were happy with our service and pricing. It's awesome that your delivery was fast and on time. If you need anything else, we're here to help!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.